Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Miyagi hotel reviews
  4. Sendai hotel reviews
  5. Reviews of Toyoko Inn Sendai eki Nishi guchi Chuo

Reviews of Toyoko Inn Sendai eki Nishi guchi Chuo 3 stars

980-0021 Miyagi, Sendai, Aoba-ku Chuo 1-1-10 , Japan

#59 of 127 hotels in Sendai

Guests' Choice

Review score

Based on 61 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night

    The rooms are not that well sound insulated, which may be an issue if you are very prone to noise. But we slept well during are 3 day stay.

    Breakfast was a bit more basic, but very tasty! Staff is kind and took care of holding our luggage on several occasions which was great. Rooms are good and have all that you would need. Location is good, close to the station and next to several restaurants and a combini.

    Stayed in May 2025

  • Reviewed: 1 June 2025

    8.0
    Good value, but a couple of minor downsides
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Quite a bit of train noise if you're in one of the even numbered rooms at the back of the hotel that look out over the train tracks. Mattress very much on the hard side, which is fine if you like that

    Handy for the station. Decent sized room. Useful coin laundry on lobby floor. Good value

    Stayed in May 2025

  • Reviewed: 18 May 2025

    8.0
    Great location and very friendly staff
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location and great breakfast

    Stayed in May 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room - Smoking
    • Stayed 1 night

    Breakfast was not great, but acceptable and beyond my expectation, considering its room rate. Checking in and out via its machine is convenient and efficient.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The location is good, only a short walk from Sendai station. The staff are really friendly. The beds are really hard, very uncomfortable. And the WiFi did not work at all.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The deal says breakfast included and the hotel says breakfast free. They were not giving it free it was included in deal. And probably since they perceive it as they are giving it for free, it was lacking quality of service. - soup was finished at 8:30 - coffee didn't had milk It would be better if especially for vegetarian people if they can have cereals etc. only bread and coffee was available for vegetarians.

    Cleaning and ease of check in checkout.

    Stayed in February 2025

  • Reviewed: 9 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 1 night

    Room is not clean enough, especially the bed.

    The hotel is near the JR station. It is convenient to travel around. Room is relatively clean, but I still found one other's hair in my bed, which makes me feel uncomfortable. Anyway, if you just stay for one or two days, I still recommend this hotel for the cost-effectiveness (only no smoking room!).

    Stayed in December 2024

  • Reviewed: 21 November 2024

    8.0
    good over all.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night

    checkin hour is too late. and train noice in the room.

    location is good. facility if ok.

    Stayed in September 2024

  • Reviewed: 18 November 2024

    9.0
    Very comfortable hotel for a stay in Sendai.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    Very comfortable hotel for a stay in Sendai. Good central location. Friendly and helpful staff. Great breakfast.

    Stayed in August 2024

  • Reviewed: 24 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly & welcoming and gave a great recommendation for lunch.

    Stayed in October 2024

  • Reviewed: 23 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Speed of internet is slow

    Location and place

    Stayed in September 2024

  • Reviewed: 31 May 2024

    9.0
    Comfortable & convenient
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms were small but worth it

    Location & free breakfast. Excellent, friendly staff

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    very good, value for money
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Nothing

    Breakfast was good. Staff was friendly. Internet was fast enough. Clean, functional room.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights

    Located close to the train station and within walking distance of a lot of shopping places. The free breakfast was also great!

    Stayed in April 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Reasonable price, breakfast was perfect

    Stayed in February 2024

  • Reviewed: 13 November 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 3 nights

    They did not clean our rooms at all during our entire stay. They just hung fresh towels on the door each day, though at no point did we request them not to clean our rooms. The signs in the lift indicated that they would not change the bedlinens until the 4th night, but that they would make the bed daily - but this did not happen. Other hotels have signs for you to hang on the doorknob like "Do not disturb" or "Please make up room", but this one did not. So there was no reason for them to think that we did not want them to make up our room, and also no easy way to tell them to please make up the room either. We could have asked the front desk but we didn't (perhaps our fault) as were not staying that long so we were fine just grabbing and using the fresh towels.

    Reasonably close to Sendai station, but still quite a walk especially with luggage, and that's something to factor in. Otherwise the rooms were clean and functional, having all the basic amenities you would need.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    very good
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I like the hotel

    very good

    Stayed in November 2023

  • Reviewed: 3 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 4 nights

    Cleaning more frequently

    Good

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet is not that comfortable, because it's smaller. And they are using body shop and face wash with same product with single container.

    Perfect location.

    Stayed in September 2023

  • Reviewed: 26 June 2023

    8.0
    No butter for breakfast
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I coudn't get any butter at my breakfast

    Room very clean, and bed very hard

    Stayed in June 2023

  • Reviewed: 23 June 2023

    8.0
    Good value for money, would be happy to stay again.
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights

    The toilet seat was a bit small; There is noise from the trains (it didn't bother me but may for a light sleeper); the wifi was not very good (but someone I travelled with said his was fine for a conference call) so may just have been my room.

    The location, was close to the station (there are closer hotels but these were more expensive) and the breakfast was reasonable. Friendly check-in staff, comfortable beds.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    9.0
    Sendai stay
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air-conditioning was a bit temperamental.

    Close to everything. Room was normal size for business hotel. Breakfast buffet was good too. Interesting thing was the room door opened outwards! What a good idea! Easy to access the room with someone collapsed near the door and evacuate in an emergency. Extra room inside because space is not needed for the door swinging.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The time of the checking in and out . 4pm is late .10am is early.

    Breakfast is very good but If you have more kind of western style is better.

    Stayed in May 2023

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A really nice hotel in the centre of Sendai. Everything you might need when travelling - room was clean and spacious, staff was friendly and helpful - they stored my luggage after check out - breakfast was very tasty. Generally I recommend this place.

    Stayed in August 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!