Reviews of Toyoko Inn Shin-yokohama Ekimae Shinkan 3 stars
222-0033 Kanagawa, Yokohama, Kohoku-ku Shinyokohama 2-2-14, Japan

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Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewBoth breakfast and location were outstanding, especially considering the amazing value.
I cannot think of anything that I did not like while staying there.
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewPerfect
Location
Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewRight next to the Shinkansen station ,JR Tokaido, so super easy to get to if arriving by fast train.
It's under construction, so there's scaffolding all over, a little hard to see the building.
Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued … Show more
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewLocation, Cleanliness, Staff
The Room we booked for two person and a child was too small. Ethier the Hotel or Booking.com should necessary action. Please ignore this feeback if you feel it is rare feedback.
Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay. We look forward to the your next visit to Japan, and thank you for receiving valuable opinions. Thank you.
Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based… Show more
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 November 2023 · Stayed in November 2023
Verified reviewReviewed: 6 November 2023 · Stayed in November 2023
Verified reviewReviewed: 16 September 2023 · Stayed in September 2023
Verified reviewVery clean
Horrible pillows
Thank you very much for staying at our hotel the other day. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Reviewed: 15 September 2023 · Stayed in September 2023
Verified reviewReviewed: 11 September 2023 · Stayed in August 2023
Verified reviewReviewed: 31 August 2023 · Stayed in August 2023
Verified reviewReviewed: 31 July 2023 · Stayed in July 2023
Verified reviewvalue was excellent. We made a great choice to stay near the train station and not cart our luggage into Yokohama (we went to see Chinatown). Staff was very helpful and patient with us. Rooms had everything we needed. Clean, efficient. Breakfast was included in our room rate and was very nice.
Pillows not the most comfortable for some Americans, but not too bad.
Reviewed: 22 July 2023 · Stayed in July 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewLocation