Reviews of Toyoko Inn Yokohama-eki Nishi-guchi 3 stars

Breakfast was tasty and adequate

Bricks would have been softer than the pillows supplied. Couldn’t fall asleep the bed was as hard as a rock and the pillows Were the same, also you could hear the constant noise from the trains

The location is good, with a walkable distance to Yokohama Station. A simple breakfast is served, and the hotel room is clean. It's quite a value-for-money choice.

The noise from the train station is quite high, which can be a problem for those sensitive to noise. Only six parking spaces are available, so be sure to reserve one in advance if you want to park at the hotel.

The owner reply my messages quickly

We were bitten by the bed bugs

Everything was pretty decent for the price. Stayed on the top floor and the view was ok.

The street outside towards the train station can get a little shady at night (where the 7-11 is), many bars(?) soliciting. They are not aggressive but just take note if you are a solo female traveller. Also, they do not allow luggage storage after checking out.

Not far from train station, supermarket & restaurants. Buffet breakfast included Staff were very helpful & friendly

The hotel is right next to a train line so it was quite noisy while the trains were running. The bed and pillow were harder than we are used to.

Really lovely staff, some of the best I’ve met in my travels all across Japan. No annoying ticking wall clock, or cooking smells rising into the room that I have experienced at other Toyoko properties.

The constant sound of trains. No vegan options, not even white rice or lettuce…(kind of unbelievable that wasn’t even available!) if you are a vegan, expect coffee and nothing more. No luggage storage. Very irritating. The only property in my 5 weeks of staying in Japan who had this issue.

Great from check in to check out Rooms are very small but ok It should be a NON smoking Hotel I booked through booking.comband only smoking rooms were available but omg as a non smoker was almost unbearable such the smell was strong !! Even after a whole day with opening the window it literally stank I love the free breakfast best onigiri and miso soup . Also love the fact that you can pick ur amenities at reception There is a microwave and vending machine ,laundry and dryers Amazing location with so many restaurants around the hotel . The staff at reception were all amazing

Reception staff was cooperative

Nothing to say!

Water fountain and microwave. Good location

Breakfast little choice - onigiri and soup only. Lacking vegetables and other fresh ingrediets

Value and comfort

Hard to find

Great location not far from station, vibrant area, plenty of restaurants food venues close to convenience stores, great simple breakfast.

good landing place for 1 night