Reviews of Sotetsu Fresa Inn Nihombashi Kayabacho 3 stars
103-0025 Tokyo-to, Chuo-ku Nihonbashi Kayaba-cho 1-3-10, Japan
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGood location, comfortable and very clean. Free breakfast. Nice staff. Great value. Good beds.
The breakfast could be a little more complete. For instance there wasn't any milk or juice option. See the photo with all the breakfast options. But It is always better than nothing. Rooms are small but you can't expect more for this price.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewQuiet room, close to subway
Extremely poor breakfast- one toast with less than small piece of butter. Cold coffee or cold tea. Nothing else. Waiting several minutes in line for ordering, then waiting for food &drink
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewWe had a pleasant stay at Sotetsu Fresa Inn Nihombashi during our time in Tokyo. The location is excellent for sightseeing, with easy access to major attractions via nearby metro stations. Both Kayabacho Station (Tozai & Hibiya Lines) and Nihombashi Station (Ginza & Tozai Lines) are just a short walk away, making it a convenient base for exploring the city. Check-in is primarily self-service via machines, but thankfully the staff on-site assisted us. Their English was limited, but they used a translation app effectively, which helped smooth the process. As expected in Japan, the room was small, but it had everything we needed and was extremely clean. The bathroom was also compact but functional. One standout feature was the generous selection of free amenities in the lobby — everything from toothbrushes and razors to hair ties and hair gel was available, which was a nice touch. We also opted for the breakfast. While the selection was somewhat limited, it was more than sufficient and very tasty. We read that they may be discontinuing this service in the future, which would be a pity. Overall, Sotetsu Fresa Inn Nihombashi is a great choice if you're looking for a clean, efficient, and well-located hotel in central Tokyo.
As already mentioned, the room was small by Dutch standards, and we had to unpack our suitcases on the bed and stack them in the room.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff were super friendly, courteous and professional. The food prepared by a partner on site was also very good. Location was accessible to all attractions and the bed was comfortable.
The room was very tight so for a large couple it may be challenging but room sizes are similar across the city
Thank you for your feedback! We're delighted to hear that our staff provided friendly and professional service, and that you enjoyed the on-site partner's food. It's great to know that our location was convenient for accessing attractions and that you found the bed comfortable. We understand the room size may be tight for larger couples, and we appreciate your understanding that this is common across Tokyo. We hope to welcome you back for another stay soon!
Thank you for your feedback! We're delighted to hear that our staff provided friendly and professional service, and that you enjoyed the on-site partner's food. It's great to know that our location was convenient for accessing a… Show more
Reviewed: 11 August 2025 · Stayed in May 2025
Verified reviewThis hotel is well situated, only 3 minutes away from the metro station. It's nothing fancy but it has everything you need for a short stay. The staff is always there to assist you with anything you need.
the rooms are very small (as expected for Tokyo). As a solo traveler it was sufficient, but I wouldn't stay there if I was with someone else as there isn't even space to open a suitcase.
Thank you for your feedback! We're glad to hear that you found our hotel well situated and that our staff was helpful during your stay. We appreciate your understanding regarding the room size, which is typical for Tokyo. Your comments are valuable to us, and we will continue to strive to provide a comfortable experience for all our guests. We hope to welcome you back in the future!
Thank you for your feedback! We're glad to hear that you found our hotel well situated and that our staff was helpful during your stay. We appreciate your understanding regarding the room size, which is typical for Tokyo. Your comments … Show more
Reviewed: 9 August 2025 · Stayed in May 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified review- Location close to metro - Complimentary breakfast - Luggage forwarding to airport - Clean room
Bed was a bit hard, but not that different to other hotels in Japan. May be tough for tall people as the bed was not that long.
Hello. Thank you for staying at our hotel. Located just a 3-minute walk from Kayabacho Station on the subway, our hotel offers convenient access to various areas such as Ginza, Ueno, and the airport. We hope you enjoyed your stay, including our complimentary breakfast. Thank you for your feedback regarding the comfort of our beds. It is true that some guests find them to be firm. In the past, we have had guests who found the issue resolved by requesting a blanket. Please feel free to request a blanket during your next stay with us. Thank you.
Hello. Thank you for staying at our hotel. Located just a 3-minute walk from Kayabacho Station on the subway, our hotel offers convenient access to various areas such as Ginza, Ueno, and the airport. We hope you enjoyed your stay, includ… Show more
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation of the hotel is perfect, grey metro line just behind the corner, the others - couple of hundred meters away. Hotel is very conveniently located to explore the city. Staff iwas very friendly, room has everything you might need with additional amenities placed in a hall on a ground floor.
Nothing
Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel's location perfect for exploring the city and that our staff provided friendly service. It's great to know that the room met your needs and that you appreciated the additional amenities available on the ground floor. We hope to welcome you back for another enjoyable stay soon!
Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel's location perfect for exploring the city and that our staff provided friendly service. It's great to know that the room met your needs and t… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewOur teenage companion love the free facemasks, staff were excellent and very helpful, location was superb. One block from major subway lines, breakfast was excellent as well.
Rooms are a little outdated and could use a refurbish and quarters are quite tight even by Japanese standards.
Thank you for your feedback! We're thrilled to hear that your teenage companion enjoyed the free facemasks and that our staff provided excellent service. It's great to know that you appreciated the location and breakfast as well. We appreciate your comments regarding the room condition and size, and we will take them into consideration for future improvements. We hope to welcome you back for another stay soon!
Thank you for your feedback! We're thrilled to hear that your teenage companion enjoyed the free facemasks and that our staff provided excellent service. It's great to know that you appreciated the location and breakfast as well. We… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClose to subway, Tokyo good size room, great snack as breakfast, nice and helpful service
Thank you for your feedback! We're glad to hear that you found our location close to the subway convenient and that you enjoyed the room size and breakfast snacks. It's great to know that our service met your expectations. We hope to welcome you back soon!
Thank you for your feedback! We're glad to hear that you found our location close to the subway convenient and that you enjoyed the room size and breakfast snacks. It's great to know that our service met your expectations. We hope t… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClosed to Kayaba cho station
None
Thank you for your wonderful feedback! We're delighted to hear that our staff's Pikachu origami made your son happy. Creating special moments for our guests is what we strive for. We hope to welcome you and your family back soon!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation. Great restaurant nearby.
Thank you for sharing your feedback with us! We are delighted to hear that you found our location very good and appreciated the value for money. Your positive comments are greatly appreciated and encourage us to continue providing excellent service. We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please let us know. Sotetsu Fresa Inn Nihombashi-Kayabacho, Front Desk
Thank you for sharing your feedback with us! We are delighted to hear that you found our location very good and appreciated the value for money. Your positive comments are greatly appreciated and encourage us to continue providing excellen… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewHello. Thank you for staying at our hotel. As you mentioned, the hotel's location is excellent, with the nearest subway station, Kayabacho Station, providing easy access to popular areas like the airport, Ginza, and Ueno. We're delighted to hear your trip was comfortable. We hope to welcome you back here again someday. Thank you.
Hello. Thank you for staying at our hotel. As you mentioned, the hotel's location is excellent, with the nearest subway station, Kayabacho Station, providing easy access to popular areas like the airport, Ginza, and Ueno. We're deli… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified review