Reviews of Sotetsu Fresa Inn Tokyo Tamachi 3 stars
108-0023 Tokyo-to, Minato-ku Shibaura 3-14-21, Japan

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in May 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI liked everything about this hotel / easy access to train, coffee, quieter spot - highly recommend
Thank you very much for staying at Sotetsu Fresa Inn Tokyo-Tamachi. We also appreciate your valuable feedback. Our hotel is conveniently located just a 5-minute walk from the station, and as you mentioned, there are plenty of convenience stores and restaurants nearby, making our location highly rated by many guests. We are therefore very pleased to hear that you had a comfortable and meaningful stay. Our goal is to be a hotel loved by our guests by providing a safe and comfortable space, so we are extremely grateful for such kind words of encouragement. We look forward to welcoming you back if you have the opportunity. Thank you very much. Sotetsu Fresa Inn Tokyo-Tamachi Front Desk
Thank you very much for staying at Sotetsu Fresa Inn Tokyo-Tamachi. We also appreciate your valuable feedback. Our hotel is conveniently located just a 5-minute walk from the station, and as you mentioned, there are plenty of convenience st… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood location, close to the subway, and good value for money! Rooms were clean and what I expected. The staff was very helpful and kind.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to express our gratitude for your valuable feedback. We are truly delighted to have received such kind words about our hotel. One of our core principles is to provide a safe and comfortable space, aiming to be a hotel that is loved by our guests. Therefore, we are overjoyed to hear that you were able to enjoy a comfortable stay during your recent visit. We look forward to welcoming you again in the future.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to express our gratitude for your valuable feedback. We are truly delighted to have received such kind words about our hotel. One of our core principle… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGood location. Good selection for breakfast.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo-Tamachi. All of our staff are very honored to receive your kind words about our breakfast venue. We will continue to work hard to ensure that our guests have a fulfilling stay. We look forward to your next visit. Sotetsu Fresa Inn Tokyo-Tamachi Front Desk
Thank you very much for staying at Sotetsu Fresa Inn Tokyo-Tamachi. All of our staff are very honored to receive your kind words about our breakfast venue. We will continue to work hard to ensure that our guests have a fulfilling stay. We l… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location is fine. There are two subway stations a few minutes walk from the hotel. There are also a few convenience stores close to the hotel with affordable prices. The area isn't the city centre, but still, it is easily approachable and I felt safe there. The staff is helpful. The room is small, but it has all you need: a kettle, a refrigerator, and an AC that you can manually adjust. It was very silent in the room. The bathroom was provided with shampoo, bodywash, handsoap and regenerator. The bed is comfortable, and the sheets and towels are perfectly clean. There are complementary toothbrushes, hairbrushes, coffee, tea, and pyjamas in the lobby.
The inside of the toilet should be cleaner. It's a pity this ruins the image of the overall cleanliness of the room a bit. Another thing, I couldn't open the window because the smells of food, probably from the restaurant below, would enter the room.
We are very glad to have such a good reputation from our guest. It is our Hotel policy to provide always customer satisfaction service and fresh amenities. About the bath room and the smell from the restaurant we apologize given you unpleasant moment.We will share the customer review to take into our renewal project in future. Thank You,Hotel Front Desk
We are very glad to have such a good reputation from our guest. It is our Hotel policy to provide always customer satisfaction service and fresh amenities. About the bath room and the smell from the restaurant we apologize given you unplea… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe hotel was in an ideal location to travel on the trains and move around japan. The little extras were nice to help yourself too in the main lobby.
We requested a room for 3 people but only 2 rooms, so we had to spilt up my family for the stay. The rooms were very small but comfortable and very clean all times which was nice. The breakfast was very limited especially for children, there wasn't much on offer for the children just some bread rolls.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to thank you again for your valuable feedback. We regret that we cannot immediately improve the size of your room due to structural problems, but we sincerely hope that we can compensate for this by providing you with a pleasant feeling and comfortable service with a sincere smile and hospitality to make your stay with us more meaningful and enjoyable. We will do our best to make your stay more meaningful and enjoyable. Thank you very much.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to thank you again for your valuable feedback. We regret that we cannot immediately improve the size of your room due to structural problems, but we sinc… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGood location, well cleaned, kind hearted stuff,
The room is very small
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to thank you again for your valuable feedback. All of us at Sotetsu Fresa Inn Tokyo Tamachi are always conscious of our hotel's management philosophy, ‘Best Smiles For You’, and we are very pleased to hear that you had a pleasant stay thanks to the location of our hotel as well as our staff's service. We are very happy to hear that our location as well as our staff have made your stay a pleasant one. We look forward to welcoming you again. Thank you very much. Front desk
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to thank you again for your valuable feedback. All of us at Sotetsu Fresa Inn Tokyo Tamachi are always conscious of our hotel's management philosophy… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe location is great - very well connected with the public transport and in a good area. Laundry service, ice, luggage storage and daily products available.
The room was a bit too small.
We are very glad to hear about your nice comment on our hotel accessibility and daily services. However the room size due to Tokyo city land cost comparatively small and difficult to improve.We will share your comment to our managment side for better service. Best Regards,Hotel Front Desk
We are very glad to hear about your nice comment on our hotel accessibility and daily services. However the room size due to Tokyo city land cost comparatively small and difficult to improve.We will share your comment to our managment side… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staffs were so kind and helped us a lot.
Not “did like” but the room was a bit small, especially the aisle. Once I opened my luggage, there wasn’t space to walk pass. other than that, perfect.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We are very pleased to hear your compliments to our staff. Thank you very much for your comments regarding the size of our rooms. Due to a design issue, we are not able to immediately address the room size issue. However, we will share your opinion as an important one when we renew our hotel. We will do our best to make your stay with us even better in the future. We look forward to welcoming you to our hotel. Sotetsu Fresa Inn Tokyo Tamachi Front Desk
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We are very pleased to hear your compliments to our staff. Thank you very much for your comments regarding the size of our rooms. Due to a design issue, we are not able to … Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewStandard Sotetsu chain hotel. Great location with good price.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to thank you again for your valuable feedback. All of us at Sotetsu Fresa Inn Tokyo Tamachi are always conscious of our hotel's management philosophy, “Best Smiles For You”, and we are very happy to hear that you had a pleasant stay at our hotel thanks to our location as well as our staff's service. We are always conscious of “For You the Best Smile”. We look forward to welcoming you again when the opportunity arises. Thank you very much for your kind attention. Sotetsu Fresa Inn Tokyo Tamachi Front Desk
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. We would also like to thank you again for your valuable feedback. All of us at Sotetsu Fresa Inn Tokyo Tamachi are always conscious of our hotel's management philosophy… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery comfortable and clean, good location near station
Rooms are very small, even for Tokyo.
Thank you very much for choosing Sotetsu Fresa Inn Tokyo Tamachi from among many hotels. Regarding the size of the room you mentioned, due to design reasons, it is difficult for us to take immediate action to address this issue. However, we will share this important feedback with you for future renovations. We will do our best to make the hotel a place where our guests want to stay. We sincerely look forward to welcoming you again. Sotetsu Fresa Inn Tokyo Tamachi Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Tokyo Tamachi from among many hotels. Regarding the size of the room you mentioned, due to design reasons, it is difficult for us to take immediate action to address this issue. However, we… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReally well situated in the nice quiet area of Tamachi but still well connected to Haneda via the Monorail, the local stations and local amenities.
Roomes are small but for the money it's what you expect so nothing negative really.
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. As you mentioned, our hotel is located about a 5-minute walk from both JR Tamachi Station and Airport Line Mita Station, making it very convenient for both guests visiting Tokyo for sightseeing and those on business trips. Now, regarding the size of the rooms that you pointed out, we would like to thank you for your kind attention. We are unable to respond to your request as soon as possible due to a design issue. However, we will share this as an important opinion for future renovations. We look forward to welcoming you back to our hotel. Sotetsu Fresa Inn Tokyo Tamachi Front Desk
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Tamachi. As you mentioned, our hotel is located about a 5-minute walk from both JR Tamachi Station and Airport Line Mita Station, making it very convenient for both guests visiting … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified review