Far from station.

It is spacious with sofa.

Stayed in August 2025

Not much to dislike, though the room feels a little narrow (their photo is accurate though.) Location is quite good but a bit far from public transport.

Stylish hotel. The breakfast venue was so nice with a great patio. Breakfast had a great salad bar and desserts. The room was nicely furnished, and had well-functioning wifi / clean and up-to-date bathroom, good AC etc. Very quiet.

Stayed in August 2025

Small rooms

Staff

Stayed in August 2025

The room could be a little bit more illuminated. I needed to work on my laptop and it felt a bit dark.

It is rather close to two train stations, the check out is at 11am. The place was clean and the bed and pillows were comfortable. The size was larger than typical Japanese hotel rooms.

Stayed in July 2025

None

Generally good hotel, nice size, good bathroom. Would definitely stay again

Stayed in June 2025

no complimentary water

Convenient

Stayed in July 2025

No bottled water in the room

Breakfast and location

Stayed in July 2025

Everything

Stayed in June 2025

Clean and location convenience

Stayed in June 2025

The room lighting is a bit too ambient. I couldn’t see clearly 😭

Great location. Good value for money.

Stayed in June 2025

No coin machine within premises or nearby.

Free amenities to take from the lobby. Fascial wash, bath salts, mouth gargle, etc. Bed was big. Near to bay area, shopping street and train station (Portliner for us to get to kobe airport)

Stayed in June 2025

Excellent AC . Very quiet.

Close to downtown. Small but beds were very comfortable .

Stayed in June 2025

Very small space room. Breakfast very simple.

It was clean new hotel with friendly staff.

Stayed in June 2025

arrived on the day of Kobe Festival, streets closed, taxi couldn't get us near the hotel. Room very small but at least there was a suitcase stand and some shelving

good location helpful staff. good restaurants close by.

Stayed in May 2025

Breakfast expensive. Like regular western or japanese breakfast. Bed is great but pillows small, expecting buckwheat pillows.

Location

Stayed in May 2025

The room size is hardly enough for us to open two 26’ suitcases. There are some odd smell in the washroom, which makes people unpleasant. It might come from the shower curtains .

We spent five nights in the hotel. Its location is close to the Sannomiya Station and very convenient for travelers going everywhere. The staff are friendly. The room is clean and the bed is comfortable. They don’t have too much choice for breakfast but its on an average level.

Stayed in May 2025

The sits in the smoking balcony could be with cushions.

Location and the smoking balcony

Stayed in May 2025

Small note in the otherwise superior breakfast was some very hard bits of beef (literally uneatable) in the bokkake. However it's not huge error since I have never seen bokkake at breakfast anyway.

Cleanliness, friendliness, location and breakfast were all spot on!

Stayed in May 2025

The lady in the reception was very helpful when we asked for a restaurant suggestion with Kobe beef. Her suggestion was excellent as the place was only in Japanese (no tourist trap), we enjoyed a very nice dinner and it was affordable.

Stayed in May 2025

Stains in the carpet, stains on the walls. We stayed in two rooms, I am afraid neither was as tidy as hotels in Japan tend to be. They could do better.

Good location and breakfast. Comfortable beds.

Stayed in April 2025

Somehow tiny room with limited space for 2 big luggages.

Well maintained hotel, with noble commitment to connect people from different cultures and walk of lifes. The staff was kind and prepared in collecting in advance of luggage’s and then able to ship it to next location, paying at their office so completing the transaction easily. They took care about filling the Yamato shipping form and measure the luggages. Free japanese and american buffet breakfast was offered which was good to start the day with.

Stayed in April 2025

No complaints

Very clean room. Free toiletries and pajamas. Check in was easy, staff were friendly. Provided free luggage storage. Room size was perfect for a solo traveller. Felt safe. Internet signal was strong.

Stayed in May 2025

There was no dedicated parking for the hotel and the parkings nearby are quite pricy.

Breakfast was great! It was very tasty and had a big variety. The staff were kind. The location is nice - it is close to the waterfront and Sannomiya station.

Stayed in April 2025

Maybe provide some more information about the possibilities at the hotel. I saw people entering for lunch and did not know about the amenities.

Friendly staff, good location (10 min walk to airport limousine bus, 11 min walk to hanshin train line, 2 min walk to shopping street) Many amenities for you to take to your room.

Stayed in April 2025