Reviews of Tsukasaya Ryokan 4 stars
997-0752 Yamagata, Tsuruoka, Yutagawa Otsu 52, Japan

Loading
Guests also reviewed these properties:
Retie, Belgium
Haar, Germany
Seeboden, Austria
Tsarevo, Bulgaria
Budva, Montenegro
Rovaniemi, Finland
Kenting, Taiwan
Greyton, South Africa
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewSuper friendly owners. All the meals were excellent and reflected local ingredients
Nothing
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThere is no elevator so I was happy but embarrassed when the girl who checked us in carried all our suitcases (4 trips w heavy luggage!) up to our second floor room for us. Both dinner and breakfast were excellent and the sake tasting was exceptional. They gave us their largest room which was much appreciated.
The WiFi signal in the room was weak.
Thank you so much for your wonderful review! I'm so glad our staff could help with your luggageWe just want you to be comfortable. It warms my heart to hear you enjoyed both dinner and breakfast, and that the sake tasting was exceptional. We also loved that you appreciated our largest room! Your kind words are such a great encouragement. We truly hope to welcome you back to Tsukasaya Ryokan again soon! kanae Tsukasaya Ryokan
Thank you so much for your wonderful review! I'm so glad our staff could help with your luggageWe just want you to be comfortable. It warms my heart to hear you enjoyed both dinner and breakfast, and that the sake tasting was excepti… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewWe liked everything. All the previous reviews are proved correct, this is a wonderful place to stay. The room was excellent, the Onsen perfect as was breakfast. Thank you,!
Thank you for your special comments!! We're happy to hear about that.Please come again!!
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 April 2024 · Stayed in April 2024
Verified reviewOf all the hotels and ryokans I stayed at during my two weeks traveling Japan, the night at Tsukasaya Ryokan was by far my favorite. Mrs. Shoji personally came out and greeted me at my taxi. From that moment onward, I felt as if I was receiving an experience personalized just for me. After showing me to my room, Mrs. Shoji informed me of several local attractions (parks, shrines, temples, etc.) that were lovely to visit prior to returning for dinner. Every moment of the stay felt thoughtfully crafted and authentic. The food was delicious, containing many dishes that I had never before experienced. The onsen, while small and enclosed, was at just the right temperature and left my skin feeling the best it has in years. The design of the structure was charming and authentic (as best that a foreigner like myself can judge). The staff were friendly and accommodating.
My only regret is not having someone with whom to share this magical experience.
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 4 November 2023 · Stayed in November 2023
Verified reviewLoved the area and the staff were very kind
Just a bit limiting schedule wise due to the rare buses in the area
Thank you for visiting Tsukasaya Ryokan. I am looking forward to seeing you again.
Reviewed: 6 October 2023 · Stayed in October 2023
Verified reviewWe felt like home: warmly welcome, very friendly people, exceptional food. Very supportive (we wanted vegetarian food and ist was no problem) Thank you very much!
Thank you for you visiting our ryokan!! It's good to been to DEWA SANZAN during visit. Please come again!! Thankyou.
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewWe stayed at the room with toilet and bath. The room is new and clean. The shared bathrooms on the first floor are small but also very clean. The onsen water is not too cold or too warm. The breakfast is also very enjoyable. The ryokan owners are kind. This is a nice experience.
Thank you for your good comment!! Please come again! I'm glad to see you again. Thank you.
Reviewed: 23 November 2022 · Stayed in November 2022
Verified reviewThe delicious meals are prepared with fresh and very local products. Some you can only find in Shonai area. There is also a great selection of Nihon-shu. The ryokan offers tasting sets from 3-10 different sake.