9.7

Reviews of Tsukasaya Ryokan 4 stars

997-0752 Yamagata, Tsuruoka, Yutagawa Otsu 52, Japan

  • Laura

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    Super friendly owners. All the meals were excellent and reflected local ingredients

    Nothing

  • Joanne

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    There is no elevator so I was happy but embarrassed when the girl who checked us in carried all our suitcases (4 trips w heavy luggage!) up to our second floor room for us. Both dinner and breakfast were excellent and the sake tasting was exceptional. They gave us their largest room which was much appreciated.

    The WiFi signal in the room was weak.

    Property response:

    Thank you so much for your wonderful review! I'm so glad our staff could help with your luggageWe just want you to be comfortable. It warms my heart to hear you enjoyed both dinner and breakfast, and that the sake tasting was exceptional. We also loved that you appreciated our largest room! Your kind words are such a great encouragement. We truly hope to welcome you back to Tsukasaya Ryokan again soon! kanae Tsukasaya Ryokan

    Thank you so much for your wonderful review! I'm so glad our staff could help with your luggageWe just want you to be comfortable. It warms my heart to hear you enjoyed both dinner and breakfast, and that the sake tasting was excepti… Show more

    Tsukasaya Ryokan
    16 July 2025
  • Eduarda

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Elspeth

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    We liked everything. All the previous reviews are proved correct, this is a wonderful place to stay. The room was excellent, the Onsen perfect as was breakfast. Thank you,!

    Property response:

    Thank you for your special comments!! We're happy to hear about that.Please come again!!

    Tsukasaya Ryokan
    27 June 2025
  • Justine

    Reviewed: 24 December 2024 · Stayed in December 2024

    Verified review
  • Nathan

    Reviewed: 20 April 2024 · Stayed in April 2024

    Verified review

    Of all the hotels and ryokans I stayed at during my two weeks traveling Japan, the night at Tsukasaya Ryokan was by far my favorite. Mrs. Shoji personally came out and greeted me at my taxi. From that moment onward, I felt as if I was receiving an experience personalized just for me. After showing me to my room, Mrs. Shoji informed me of several local attractions (parks, shrines, temples, etc.) that were lovely to visit prior to returning for dinner. Every moment of the stay felt thoughtfully crafted and authentic. The food was delicious, containing many dishes that I had never before experienced. The onsen, while small and enclosed, was at just the right temperature and left my skin feeling the best it has in years. The design of the structure was charming and authentic (as best that a foreigner like myself can judge). The staff were friendly and accommodating.

    My only regret is not having someone with whom to share this magical experience.

  • See the property
  • Kah

    Reviewed: 29 March 2024 · Stayed in March 2024

    Verified review
  • Jonathan

    Reviewed: 4 November 2023 · Stayed in November 2023

    Verified review

    Loved the area and the staff were very kind

    Just a bit limiting schedule wise due to the rare buses in the area

    Property response:

    Thank you for visiting Tsukasaya Ryokan. I am looking forward to seeing you again.

    Tsukasaya Ryokan
    11 September 2024
  • Hubert

    Reviewed: 6 October 2023 · Stayed in October 2023

    Verified review

    We felt like home: warmly welcome, very friendly people, exceptional food. Very supportive (we wanted vegetarian food and ist was no problem) Thank you very much!

    Property response:

    Thank you for you visiting our ryokan!! It's good to been to DEWA SANZAN during visit. Please come again!! Thankyou.

    Tsukasaya Ryokan
    13 October 2023
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  • Yuju

    Reviewed: 8 August 2023 · Stayed in August 2023

    Verified review

    We stayed at the room with toilet and bath. The room is new and clean. The shared bathrooms on the first floor are small but also very clean. The onsen water is not too cold or too warm. The breakfast is also very enjoyable. The ryokan owners are kind. This is a nice experience.

    Property response:

    Thank you for your good comment!! Please come again! I'm glad to see you again. Thank you.

    Tsukasaya Ryokan
    13 October 2023
  • Andreas

    Reviewed: 23 November 2022 · Stayed in November 2022

    Verified review

    The delicious meals are prepared with fresh and very local products. Some you can only find in Shonai area. There is also a great selection of Nihon-shu. The ryokan offers tasting sets from 3-10 different sake.

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