7.6

Reviews of UCHI CHITOSE AJiTO

066-0041 Hokkaido, Chitose, 清水町3丁目19ー2, Japan

  • Schwartz

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review

    the code to get inside the hotel didn’t work and we were stuck outside so that was not fun

    Property response:

    Thank you very much for your stay, and for sharing your experience with us. We are truly sorry that the entry code did not work properly and caused you to be left waiting outside. That must have been very frustrating, and we sincerely apologize for the inconvenience. We take this matter seriously and will double-check our check-in system and communication to prevent this from happening again in the future. We truly appreciate your honest feedback, and we hope we’ll have another opportunity to welcome you for a smoother and more enjoyable stay next time.

    Thank you very much for your stay, and for sharing your experience with us. We are truly sorry that the entry code did not work properly and caused you to be left waiting outside. That must have been very frustrating, and we sincerely apolo… Show more

    UCHI CHITOSE AJiTO
    5 April 2025
  • Jubaedah

    Reviewed: 20 March 2025 · Stayed in February 2025

    Verified review
  • Ian

    Reviewed: 3 March 2025 · Stayed in January 2025

    Verified review

    Easy to check in

    Nowhere to leave luggage if you arrive before check in time

    Property response:

    Thank you for your feedback! We're glad the space worked well for your group and that check-in was easy. We’ll consider improving luggage storage options for early arrivals.

    UCHI CHITOSE AJiTO
    22 March 2025
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  • Romain

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    The flat was nice.

    The unmanned facility does not make it very practical, first the travellers have to do the check-in themselves on a tablet and secondly they cannot book a taxi for you ... again this is annoying when you are traveling you expect someone to help and do the job for you.

    Property response:

    Thank you for staying with us. We are an unmanned hotel, but we are always available by phone or message if needed. (We do not handle taxi reservations as we cannot be responsible for any problems that may arise.) We would appreciate it if you could let us know the next time you need any assistance. We appreciate your review, and look forward to welcoming you again!

    Thank you for staying with us. We are an unmanned hotel, but we are always available by phone or message if needed. (We do not handle taxi reservations as we cannot be responsible for any problems that may arise.) We would appreciate it if… Show more

    UCHI CHITOSE AJiTO
    27 February 2025
  • Bailey

    Reviewed: 2 February 2025 · Stayed in February 2025

    Verified review
  • Charis30

    Reviewed: 7 October 2024 · Stayed in September 2024

    Verified review

    Within walking distance (1min) from a convinience store. Room smelt nice and fragrant. Beds were comfortable and warmth. Sufficient space to open luggages for 3 adults and 1 kid and still walk around.

    We had to pay for parking in the nearest carpark as there was no space to park within the compound. Stayed in RM 502, bought fruits but there was no peeler in the kitchen. Dining table was a little shaky

    Property response:

    Thank you so much for staying with us and for taking the time to share your experience! We’re delighted to hear that you enjoyed the wonderful location, the comfortable and fragrant space, and that there was plenty of room for your group to relax and move around. It’s also great to know the beds kept you warm and cozy. We apologize for any inconvenience caused by the lack of on-site parking. We truly appreciate your helpful feedback and kind words, and we hope to welcome you again in the future!

    Thank you so much for staying with us and for taking the time to share your experience! We’re delighted to hear that you enjoyed the wonderful location, the comfortable and fragrant space, and that there was plenty of room for your group to… Show more

    UCHI CHITOSE AJiTO
    5 April 2025
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  • 7.0 Good
    Donald

    Reviewed: 18 September 2024 · Stayed in September 2024

    Verified review
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