Near subways and Keisei Ueno station. Staff is helpful. Clean room

Stayed in August 2025

There was no complimentary water or toilet paper every day. You can, of course, drink the tap water but it’s not the same as a bottle straight from the fridge.

Very helpful staff. Good sized room. Short walk from train station. Very handy washing and dryer machines at hotel. Also able to walk to and from Akihabara very easily.

Stayed in July 2025

Stuff misplaced my pajama, and it took some communication and back and force negotiation to retrieve it although they did find it

Close to subway station, room cleaned daily

Stayed in May 2025

The location of this hotel is extremely convenient as it close to the subway, restaurants, bars and shops. The staff could not do enough for us and each day it was great to have fresh towels.

Stayed in July 2025

Futons were thinner and firmer than the ones we've slept on before, so I hope you enjoy a firm bed.

Convenient location a 5-10 min walk from Okachimachi and delicious food in Amecho, and we loved the Japanese-style tatami room.

Stayed in May 2025

perfect location, hotel went through some proper upgrades over the years, tidy rooms, quite spacious for japanese standards, love Ueno :)

Stayed in May 2025

Nothing.

I've stayed at this hotel several times. Although it is a simple hotel, the location is great, very convenient to public transport and access to Narita airport. Room not large but adequate for 2 people. Bathroom has all amenities, air-conditioned room, fridge, tea making facilities, openable window for fresh air. Coin operated washing machine and dryer. Lovely cafe in lobby area serving good breakfast. Helpful staff. As we were there during Golden Week, no twin rooms available so had a double room instead. It was ok for us because we are not big people, but probably not suitable for tall, larger people. Twin room would be more comfortable rather than a double bed, even if for a couple.

Stayed in May 2025

Bed was rather hard, low water pressure in shower.

Super friendly staff, clean and good location

Stayed in April 2025

Nothing stood out that was 'unlikeable'.

Room was more spacious than I was expecting, with a comfortable bed and air conditioning. Everything was clean and the amenities were good such as kettle and fridge. It was a short walk from the nearest trains station, not far from Ueno Park and surrounded with good eateries and shops.

Stayed in April 2025

No one offered us umbrellas when it was raining. We went out and bought our own and then realized there were free ones to borrow.

Good location.

Stayed in April 2025

best hotel and location for the price

Stayed in March 2025

There are only stairs in front of the hotel which quite difficult to carry the big luggage into the hotel's lobby.

Great location

Stayed in March 2025

The washing machine in the basement was not clean enough. The dryer was not work well so I had to remove the clogging from the dryer. I thought nobody did not take care of it for a long time.

The staffs were helpful and friendly. The room was clean and comfortable.

Stayed in February 2025

Room was a bit small for 3 adults and all the bags

Location to where my family wanted to go

Stayed in February 2025

The basement where the clothes washer and dryer are located are not well maintained. Also, The washer and dryer machines are old already.

Location is good. A few minutes walk to train stations. There’s a family mart nearby which is very convenient if you want to grab quick snacks. Toiletries are good quality. Can have more than 1 pillow which is good. Pillows are soft. Mattress is comfortable as well. Room is a bit bigger than the other hotel I stayed in.

Stayed in January 2025

The size of the bedroom was really tiny. The dry machine wasn’t working that well so I had to dry my clothes myself…

Location was more than perfect. Very near train stations including the airport one. Near akihabara, main streets, Ueno parks, great places etc etc.

Stayed in October 2024

At the entrance There is a flight of stairs which could be uncomfortable with a heavy luggage or a wheel chair

The room was slightly bigger than other hotels, just few square meters but enough for a more comfortable space.

Stayed in December 2024

There are maybe 7-8 stairs to get from the street to the hotel. With suitcases it turns to some little workout. Maybe guys from reception could offer their help?

Room was clean and bed was good. Guys from reception were helpful and did their best to help. At the end they changed our room to another one (there was some ventilation noise).

Stayed in November 2024

The room decor is all depressing shades of brown. The fridge and kettle are smaller than average. There are about 6 steps leading up to the lobby, which was difficult with heavy luggage.

The hotel offers a lot of free amenities for women, eg: face masks, skin care sets, bath salts, etc. my room was very compact but did have a balcony. The location was pretty good - walking distance to JR Okachimachi station, but also close to a few metro stations, as well as the Ueno park/museum area and the Akihabara area.

Stayed in November 2024

I don't like the mattress on the floor and need to carry my luggages with the hotel front door ladder. But when I leave the hotel a staff did help me carry one luggage.

Spacious

Stayed in November 2024

Nothing really, all good!

Good location, friendly staff, good rooms.

Stayed in October 2024

I have to carry my luggage and walk up a few stairs in front of the hotel.

The room is quite big and comfortable. The location is good, walkable, close to JR and Tokyo metro.

Stayed in October 2024

Breakfast was limited and poor

Room and staff

Stayed in September 2024

Nice and quiet

Stayed in August 2024