The old school Japanese room with tatami was very nice and against my expectation the bed was comfortable. Perfect location at the lake with view at Fuji. Bus station and 7eleven just 300m and another bus stop for the loop shuttle in the opposite direction about 200m. The stuff doesn't speak English, yet they try their best to help via translator apps. They even let me check out a bit later.

Stayed in September 2025

Bathroom was exceedingly small.

Big twin size beds and very close to the lake.

Stayed in August 2025

Good location, short walk to lake. Comfy bed and the TV had Netflix!

Stayed in August 2025

room small

bed ok

Stayed in July 2025

The hotel was a short bus ride from the main town, we hired bicycles from a local company and this was perfect for a stay! Mt Fuji viewable from back of hotel too!

Stayed in June 2025

On the other side of the lake so had to bus over there and back. Very loud and bright in the morning

Clean and comfortable + Netflix :)

Stayed in June 2025

facility

clean，best place to see MT. Fuji

Stayed in June 2025

Quite far from city, restaurants

Large Room space. Fuji view, close to lake.

Stayed in May 2025

You can enjoy the view of Mount Fuji just from your room window. Tips: please choose the room with Mountain View if you want to wake up to enjoy the Mount Fuji view. There is a paid private onsen in the hotel, just make the booking over the counter. Unfortunately, the hotel doesn't have lift.

Stayed in February 2025

Floor was not clean properly and small washroom

Nice view of mt fuji on the window

Stayed in February 2025

This review has been hidden because it doesn't meet our guidelines.

Getting there isn't easy and getting around to the tourist town is expensive by taxi. The shuttle bus is hard to figure out and use.

It's a short walk to the lake to see Mt fuji

Stayed in November 2024

none

nice &quiet.

Stayed in December 2024

Very nice location, 1 minute walk from the lake. Big comfortable beds.

Stayed in November 2024

Would love a local guide to restaurants and seasonal activities ie bike shop and Fall Festival of Lights.

Was there for 7 day stay. Great location to walk to area outdoor activities, view of Mt Fuji behind resort. Very authentic Japanese experience if visiting from out of country. Good WiFi, laundry, restaurant and convenience store within easy walking distance. Clean room.

Stayed in November 2024

The photos of the hotel made the rooms all look very new and modern, however the family rooms are a bit older. I can imagine that this would be a great place for a couple to stay but for a family it is good not great. So I felt a bit misled by the photos. Also, the in-room toilet was very small and so a bit cramped to use. We checked in late in the evening after 8pm and there was only one poor staff running around checking in people. When we arrived there was no one at the front desk and we had to wait for a while even after trying to contact the emergency numbers, more staff would have been helpful. Also there isn't any elevator so if you are on the 3rd floor be prepared to carry your luggage with you up the stairs.

The location is fantastic as you can see Fuji-san from the hotel on a clear day. The hotel is clean and there was a little welcome gift for all the guests. The room was spacious and all set up for us when we arrived so 5 of us had a good sleep. We didn't expect much in terms of amenities but there is a fridge, air purifier, tv (on a large low table) and hot water kettle with mugs and a drink which is nice.

Stayed in November 2024

Bathrooms were small with bidets only in the community restroom on the first floor.

The location was convenient for access to Lake Yamanaka. I arrived late, but the staff still served me dinner. The bath was relaxing after a tough day. The room was basic, yet clean and comfortable.

Stayed in October 2024

Toilet / bathroom was small for us as we are big built and also needed a bidet washer for the commode

Very big bed and clean room

Stayed in September 2024

Toilet a little small, Dinner not as expected

The room size and cleanness

Stayed in September 2024

A bit more careful cleaning would be good, the cup in the bathroom was dirty, the towels and bed had some small stains. There was also some hair by the rubbish bin.

Convenient

Stayed in September 2024

The wifi was not working in the room. The bathroom was a bit small

The localisation, very close to the river and the city center. Nice terrace !

Stayed in August 2024

Dark & quiet at night. Toliet very very small. Booking.com website not clear on number persons though I choose 2 adult n 3 children. In end top up pay more 30,000 yen. But host is kind give us a good rate.

The room is super spacious but only toliet very small tiny. Here need rent a car to go around.

Stayed in May 2024

A bit old but didn't bother me too much

Great location, comfortable stay, had a TV that you could stream shows on netflix using your account. Spacious room.

Stayed in May 2024

The only thing that could be worked on was that the wifi didn't work. It only worked by the entrance door. Our room was 307. But we just hung out in the main dining room since wifi worked their.

I love the view we had of mount Fuji from our window. Also the place was really clean

Stayed in May 2024