8.6

Reviews of Via Inn Prime Hiroshima Shinkansenguchi 3 stars

732-0822 Hiroshima, Hiroshima, Minami ku Matsubara cho 1-6, Japan

  • Marcel

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Francesca

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Very close to the train station

    Property response:

    Thank you very much for staying at our hotel. We are very pleased to hear that you were pleased with our hotel's location. We will continue to strive to improve our service to ensure our guests' satisfaction. We look forward to seeing you again. Thank you for taking the time to post your review. Manager, Via Inn Prime Hiroshima Shinkansenguchi

    Thank you very much for staying at our hotel. We are very pleased to hear that you were pleased with our hotel's location. We will continue to strive to improve our service to ensure our guests' satisfaction. We look forward to seei… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    21 August 2025
  • Marcin

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Very good localization near train station and big store market. Rooms and whole hotel was modern and all worked perfectly. Staff was helpfull. Near reception is small manga library :) And on public bathroom there is smoking place.

    Property response:

    Thank you very much for staying with us. We are very pleased to hear that you were satisfied with your room, the hotel wear, the large public bath, and more. We will continue to strive to improve our service and beautify the hotel, never resting on our laurels. We hope you will use our hotel again if you have the opportunity. Thank you for taking the time to post your review despite your busy schedule. Manager, Via Inn Prime Hiroshima Shinkansen Exit

    Thank you very much for staying with us. We are very pleased to hear that you were satisfied with your room, the hotel wear, the large public bath, and more. We will continue to strive to improve our service and beautify the hotel, never re… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    17 August 2025
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  • Jemima

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    Large room for Japanese standards. Conveniently located near Hiroshima station

    Property response:

    Thank you very much for staying at Viainn Prime Hiroshima Shinkansenguchi. We are very pleased to receive your compliments and comments regarding our hotel's location and rooms. We will continue to strive to improve our services and facilities, never resting on the status quo. Thank you very much for your valuable feedback. We look forward to welcoming you again. Viainn Prime Hiroshima Shinkansenguch, Manager

    Thank you very much for staying at Viainn Prime Hiroshima Shinkansenguchi. We are very pleased to receive your compliments and comments regarding our hotel's location and rooms. We will continue to strive to improve our services and fac… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    17 August 2025
  • Gareth

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Blanca

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Teniente

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Hospitality

    Tiny room

    Property response:

    Thank you so much for your stay in Viainn Prime Hiroshima Shinkansenguchi. We appreciate for the high evaluation in many category. We keep going to improve our facilities and services more. We look forward to seeing you again. Thank you for your posting. Viainn Prime Hiroshima Shinkansenguchi Manager

    Thank you so much for your stay in Viainn Prime Hiroshima Shinkansenguchi. We appreciate for the high evaluation in many category. We keep going to improve our facilities and services more. We look forward to seeing you again. Thank you fo… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    10 August 2025
  • Joel

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Close to the station Comfortable Clean

    Over priced for the facilities available. Price was high because of the summer season.

    Property response:

    Thank you very much for staying with us. We apologize that we were unable to offer a price that you were satisfied with. We will never be satisfied with the status quo and all of our staff will strive to further improve our service. Thank you very much for posting your review. We look forward to seeing you again. Viainn Prime Hiroshima Shinkansenguchi Manager

    Thank you very much for staying with us. We apologize that we were unable to offer a price that you were satisfied with. We will never be satisfied with the status quo and all of our staff will strive to further improve our service. Thank y… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    5 August 2025
  • Wing

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
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  • Andrew

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Just a very well run hotel with great location, nice public bath and a lovely room with spacious bathroom etc

    Property response:

    Thank you very much for staying at our hotel. We are pleased to hear that you were very satisfied with the location and the large public bath. We will continue to strive to further improve our service, never resting on the status quo. We look forward to seeing you again. Thank you for taking the time to post your review despite your busy schedule. Viainn Prime Hiroshima Shinkansenguchi Manager

    Thank you very much for staying at our hotel. We are pleased to hear that you were very satisfied with the location and the large public bath. We will continue to strive to further improve our service, never resting on the status quo. We lo… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    28 July 2025
  • Daniela

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Fantastic location a 2 minute walk from the train station. I liked that you can help yourself to amenities in the lobby. I loved the little bench and table in the room for chilling with some food from 7/11 after a long day.

    Nothing really! It was great!

    Property response:

    Thank you for staying at Via Inn Prime Hiroshima Shinkansenguchi. We hope you had a relaxing time during your stay. We will continue to strive to improve our facilities and services to further satisfy our guests. All our staff look forward to welcoming you back soon. Thank you very much for taking the time to share your review. Manager, Via Inn Prime Hiroshima Shinkansenguchi

    Thank you for staying at Via Inn Prime Hiroshima Shinkansenguchi. We hope you had a relaxing time during your stay. We will continue to strive to improve our facilities and services to further satisfy our guests. All our staff look forw… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    20 July 2025
  • Suk

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
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  • Clémence

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Clean, well located, lovely staff! We also got a free upgrade to a king room which was very appreciated

    Not much!

    Property response:

    Thank you for staying at Viainn Prime Hiroshima Shinkansenguchi. We are very glad that you enjoyed your stay at our hotel. We appreciate for your compliments regarding the cleanliness, location and staff. We will continue to strive to make our hotel a more comfortable place for our guests. We look forward to seeing you again. Thank you for your posting. Viainn Prime Hioshima Shinkansenguchi Manager

    Thank you for staying at Viainn Prime Hiroshima Shinkansenguchi. We are very glad that you enjoyed your stay at our hotel. We appreciate for your compliments regarding the cleanliness, location and staff. We will continue to strive to make … Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    17 July 2025
  • Helen

    Reviewed: 15 July 2025 · Stayed in June 2025

    Verified review
  • Janette

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review
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  • Smugdersmith

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    there was five options to choose from which i found very reasonable. the service was excellent.

    although the rooms are on the small side they are very modern

    Property response:

    Thank you for staying with us. We are very pleased that you had a relaxing time during your stay. We will continue to strive to improve our services so that our customers will be satisfied. We look forward to seeing you again. Viainn Prime Hiroshima Shinkansenguchi  Manager

    Thank you for staying with us. We are very pleased that you had a relaxing time during your stay. We will continue to strive to improve our services so that our customers will be satisfied. We look forward to seeing you again. Viainn Prime … Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    4 July 2025
  • Kaoru

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    The location. It was 3 minutes walk from Hiroshima station.

    The room was small for three. It probably was spacious for two people.

    Property response:

    Thank you very much for staying with us. We are very happy to hear that you were satisfied with our hotel's location and other aspects. We will continue to strive to improve our services and beautify the hotel, without being satisfied with the status quo. Please feel free to use our hotel again if you have the opportunity. Thank you for taking the time to post your review. Manager, ViainnPrimeHiroshimaShinkansenguchi

    Thank you very much for staying with us. We are very happy to hear that you were satisfied with our hotel's location and other aspects. We will continue to strive to improve our services and beautify the hotel, without being satisfied w… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    28 June 2025
  • Senjaya

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Next to Train Station

    None

    Property response:

    Thank you for staying at Via Inn Prime Hiroshima Shinkansenguchi. Did you have a relaxing time during your stay? We look forward to seeing you again. ViainnPrimeHiroshimaShinkansenguchi manager

    Via Inn Prime Hiroshima Shinkansenguchi
    26 June 2025
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  • Tze

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Danielle

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Aradhya

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review
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  • Elaine

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Our stay at Via Inn - Hiroshima was fantastic! Staff were helpful and friendly. They stored our bags since we arrived before checkin, which let us explore the city unencumbered. The room itself was comparable in size to US hotel rooms that we are used to, but with far more included amenities. The bidet toilet and shower were separated by a door inside the bathroom, and both rooms were not cramped as they could have been. Complementary lounge wear was provided. A public bath was available on the 10th floor for traveller's interested in that experience. The location of this hotel right next to the shinkansen station and bus station was so convenient for us to get around. We would absolutely stay here again!

    Property response:

    Thank you for using our hotel. We are very happy to receive so many compliments about our hotel. We will continue to strive to provide an even more satisfying hotel in the future. We look forward to welcoming you again. Thank you very much for taking the time to post a review despite your busy schedule. ViainnPrimeHiroshimaShinkansenguchi Manager

    Thank you for using our hotel. We are very happy to receive so many compliments about our hotel. We will continue to strive to provide an even more satisfying hotel in the future. We look forward to welcoming you again. Thank you very much … Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    7 June 2025
  • Tatiana

    Reviewed: 5 June 2025 · Stayed in April 2025

    Verified review

    Good location close to the station.

    Breakfast can have more options.

    Property response:

    We will continue to strive to improve our services so that we can provide even better hospitality, without being satisfied with the status quo. Please use our hotel again if you have the opportunity. Thank you for taking the time to post your review. Manager, Via Inn Prime Hiroshima Shinkansenguchi

    We will continue to strive to improve our services so that we can provide even better hospitality, without being satisfied with the status quo. Please use our hotel again if you have the opportunity. Thank you for taking the time to post … Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    6 June 2025
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  • Alison

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review

    Great location near to station and bus station.

    Nothing

    Property response:

    Thank you for staying at Via Inn Prime Hiroshima Shinkansenguchi. We hope you had a relaxing time during your stay. All of our staff are very pleased with your stay. We will continue to work on improving our facilities and services to provide our guests with an even more comfortable stay. Thank you very much for taking the time to post a review. We look forward to seeing you again. Manager, Via Inn Prime Hiroshima Shinkansenguchi

    Thank you for staying at Via Inn Prime Hiroshima Shinkansenguchi. We hope you had a relaxing time during your stay. All of our staff are very pleased with your stay. We will continue to work on improving our facilities and services to prov… Show more

    Via Inn Prime Hiroshima Shinkansenguchi
    6 June 2025
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