Reviews of Marufukuro 5 stars
600-8126 Kyoto, Kyoto, Shimogyo-ku Kagiya cho 342, Japan
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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe building is super charming and well located. The crew is amazing, very helpful, friendly and they speak in English very well. The hotel gives a lot of good treats and free drinks.
Nothing, was perfect.
Dear Mariana, Thank you so much for staying with us and for leaving such a warm review! Moreover, receiving full marks in all categories has truly encouraged and motivated us for the future. We’re very pleased to hear that our welcoming staff were able to assist you well. It also delighted us to know that you enjoyed the all-inclusive lounge. We sincerely hope to welcome you back to Marufukuro in the near future. Warm regards, Marufukuro reception desk
Dear Mariana, Thank you so much for staying with us and for leaving such a warm review! Moreover, receiving full marks in all categories has truly encouraged and motivated us for the future. We’re very pleased to hear that our welcoming s… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewSmall hotel with fantastic service. Comfortable rooms. Great breakfast. Cozy bar area with snacks and drinks on offer for guests. It’s in a quiet residential neighborhood, yet we still could walk back after dinner in Gion (30 min or so). Close to a train station as well. We really liked retreating back to our hotel after spending the day exploring.
nothing I expected to experience more of the history of the place, yet that was not a big matter for us
Dear Marion, Thank you very much for sharing such a lovely review! We are delighted to hear that you enjoyed our hotel’s service, comfortable rooms, breakfast, and the cozy bar area with snacks and drinks. It means a great deal to us that these aspects made your stay pleasant. We’re also glad to hear that after a day of sightseeing, you were able to relax and retreat comfortably at the hotel. Moving forward, we will continue to strive for a welcoming environment and attentive service so that every guest can stay with peace of mind. Should you return to Kyoto in the future, we sincerely hope you will enjoy another restful stay with us. Thank you again for choosing our hotel and for your wonderful review. We truly look forward to welcoming you back someday. Marufukuro Reception Desk
Dear Marion, Thank you very much for sharing such a lovely review! We are delighted to hear that you enjoyed our hotel’s service, comfortable rooms, breakfast, and the cozy bar area with snacks and drinks. It means a great deal to us that … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in May 2025
Verified reviewMarufukuro is by far the best accommodation experience we've ever had. Absolutely the highlight of our time in Japan. Whether it's the history surrounding the building, the beautiful and convenient location, the amazing amenities, or the extraordinary staff, there is so much to love and appreciate about this place. I stayed here with my now fiancée and prior to my stay I worked with the staff to plan my proposal at this hotel. To say they went above and beyond is an understatement. Thanks to them, absolutely everything about our stay and the proposal was simply perfect. I can not even begin to thank all the staff at Marufukuro enough for everything they did to make our stay truly special. We will definitely be staying here again in the future!
Dear Mr. Jacob, Thank you so much for your heartfelt review. We are truly honored that Marufukuro became the highlight of your time in Japan and that we could be part of such a special and memorable occasion in your lives. It was our absolute pleasure to assist with your proposal, and we’re overjoyed to hear that everything went perfectly. Your kind words about our staff, amenities, and the atmosphere of Marufukuro mean the world to us. We look forward to welcoming you and your fiancée back again in the future—and wish you both a lifetime of happiness together. Warmest congratulations and best wishes from all of us at Marufukuro
Dear Mr. Jacob, Thank you so much for your heartfelt review. We are truly honored that Marufukuro became the highlight of your time in Japan and that we could be part of such a special and memorable occasion in your lives. It was our absol… Show more
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewOutstanding stay - from reception throughout the entire stay. We accepted a paid upgrade to the recently refurbished, former owners' home now "presidents suite", with two separate living and bedroom parts, and a small interior garden with your private bath. Wonderfully relaxing, and super-quiet (like the entire hotel). Great location, excellent staff, loved the self-serve bar and library at night.
Breakfast (we had the Japanese option) was - in comparison to other, similar places (we stayed one months in japan, and this was our 6th visit to the country) - innovative but not as tasty. The breakfast room for the Japanese breakfast is, however, lovely - would much prefer over the "western breakfast"
Dear Mr.Florian, Thank you very much for choosing to stay with us and for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you enjoyed your stay. It’s wonderful to know that the peaceful atmosphere, convenient location, and our self-serve bar and library added to your relaxation and enjoyment. We also appreciate your feedback regarding the Japanese breakfast. Your comments are incredibly valuable, especially as you have experience traveling throughout Japan. We will certainly share your thoughts with our culinary team for future improvements, while continuing to offer a serene and authentic dining experience in our Japanese breakfast room. Thank you again for your kind words and honest impressions. We truly hope to welcome you back on your next visit to Japan. Warm regards, Marufukuro Reception Desk.
Dear Mr.Florian, Thank you very much for choosing to stay with us and for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you enjoyed your stay. It’s wonderful to know that the peaceful atmosp… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewGreat staff. Cozy rooms. High quality bites, drinks. Very welcoming and thought through. Really enjoyed our stay.
Dear Mr.Vitaly, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We strive to create a thoughtful and welcoming atmosphere, so your feedback truly means a lot to us. We hope to have the pleasure of welcoming you back again soon! Warm regards, Marufukuro Reception Desk
Dear Mr.Vitaly, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We strive to create a thoughtful and welcoming atmosphere, so your feedback truly means a lot to us. We hope to have th… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe staff were outstanding and extremely attentive. Always pleased to serve to the best of their ability in typical Japanese style. Language was not a barrier for Brits because all understood but not necessarily fluent. Japanese and Western breakfast options available, with the Western a little limited because it is a relatively small hotel. All have access to what could be considered a Club Lounge with free drinks (beer, wine and softies) and snacks during the day plus a make your own cocktails bar in the evening. There were also 5 or 6 whiskey options to choose from. Very enjoyable for 4 night stay.
Dear Carl Patching Thank you very much for having stayed with us. Also we are truly grateful for your such a kind review. Your kind words regarding the Lounge and the bar are motivating our staff. We make an effort to provide the best stay for our guest. We look forward to welcoming you if you come back to Marufukuro on your next visit to Kyoto. Thank you very much once again for your reviews. Kind regards, Marufukuro reception
Dear Carl Patching Thank you very much for having stayed with us. Also we are truly grateful for your such a kind review. Your kind words regarding the Lounge and the bar are motivating our staff. We make an effort to provide the best stay… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewall different lounges are awesome
night snack menu and breakfast menu(japanese) need to be changed daily. same menu and meals while staying. …
Dear. Heesung Thank you very much for having stayed with us and reviewing us with 10 rates. We will share your comments regarding the lounge's night snacks and breakfast menu with the restaurant staff so that we could improve it immediately. We hope to welcome you again with more improved service. Wish all the bests,
Dear. Heesung Thank you very much for having stayed with us and reviewing us with 10 rates. We will share your comments regarding the lounge's night snacks and breakfast menu with the restaurant staff so that we could improve it immedia… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewWe stayed here for one night as a special treat, but wish we could have stayed longer. This hotel is in a former Nintendo office and warehouse and there are subtle nods to Nintendo throughout the building. The staff are very happy to help. The rooms are immaculate and roomy and the vibe is phenomenal. Wholly recommend!
Dear. Mr./Ms. Emma Thank you very for having choose Marufukuro and sharing your review with an additional category. We are deeply pleased to hear that you enjoyed your stay with the former Nintendo office and it’s history. We will make an effort to provide the best service to our guests. Our team hopes to see you again when you come back to Kyoto. Have a safe trip!
Dear. Mr./Ms. Emma Thank you very for having choose Marufukuro and sharing your review with an additional category. We are deeply pleased to hear that you enjoyed your stay with the former Nintendo office and it’s history. We will make … Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewA wonderful relaxing stay with class and elegance and lovely surprises along the way. A beautiful historical building with a ton of charm and the opportunity to stay in the residence of the Nintendo founder and second CEO.
Dear Mr./Ms. Christopher, We would like to express our appreciation for your kind review on Booking. Providing our customers with the hospitality to ensure a pleasant stay is both our pleasure and our top priority. As the building of the hotel was formerly Nintendo's headquarters, it is our team's responsibility to provide the historical story of Marufukuro. We are looking forward to welcoming you when you stay with us once more here in Kyoto. Wish all the best.
Dear Mr./Ms. Christopher, We would like to express our appreciation for your kind review on Booking. Providing our customers with the hospitality to ensure a pleasant stay is both our pleasure and our top priority. As the building of t… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewStaff were so attentive and helpful and couldn’t do enough to help. Made us feel very welcome. Hotel was beautiful and stylish
Dear Jo, gb, thank you for taking the time to leave us such a positive review. We hope staying here was an irreplaceable one. We will keep this building beautiful and stylish as much as we can. We are looking forward to seeing you again here in Kyoto. Marufukuro reception desk
Dear Jo, gb, thank you for taking the time to leave us such a positive review. We hope staying here was an irreplaceable one. We will keep this building beautiful and stylish as much as we can. We are looking forward to seeing you again her… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified review