Reviews of Web Hotel Tokyo Asakusabashi 2 stars
111-0052 Tokyo-to, Taito-ku Yanagibashi 1-30-3 , Japan

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff. Cozy rooms. No complaints
Needed a bigger trashcan for the room
Thank you very much for your kind words about our staff and rooms. We are very pleased to hear that you enjoyed your stay. We also appreciate your comments regarding the trash cans and apologize for any inconvenience this may have caused. We will use your feedback to improve our hotel operations in the future. We look forward to welcoming you again. WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Thank you very much for your kind words about our staff and rooms. We are very pleased to hear that you enjoyed your stay. We also appreciate your comments regarding the trash cans and apologize for any inconvenience this may have caused. W… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewgreat price great location fast elevator AC works fridge works no bugs quiet room was big enough for me luggage storage - free on day the before check in until check out day. costs 500 yen/day outside of that time frame
not the cleanest hotel - dust and hair poor wifi connection - had to rely on my own data most of the time laundry room - only has 1 washer and dryer
Thank you for your valuable feedback. We are pleased to hear that you were satisfied with our hotel's location and facilities. We sincerely apologize for any inconvenience you may have experienced with cleaning, Wi-Fi, and laundry facilities. We will use your feedback to improve our services in the future.
Thank you for your valuable feedback. We are pleased to hear that you were satisfied with our hotel's location and facilities. We sincerely apologize for any inconvenience you may have experienced with cleaning, Wi-Fi, and laundry facil… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe attention was very good.
The bed was too soft, maybe old
Thank you for staying at our hotel. We are very pleased to receive your kind words about our attention to detail. We apologize for any inconvenience caused by the bed being too soft. We will make improvements, so please come again. We look forward to seeing you.
Thank you for staying at our hotel. We are very pleased to receive your kind words about our attention to detail. We apologize for any inconvenience caused by the bed being too soft. We will make improvements, so please come again. We look … Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is really practical. Different konbini close by. Very calm, clean,safe and comfortable. The staff of the hotel was very exceptional.I ‘am learning Japanese so I tried to improve it and I spoke with them, it was really amazing. For sure, if one day I return in Japan, definitely I ‘am returning at this hotel.
For sure,small room enough with huge suitcases like I had, but it ‘s Tokyo. We stayed for almost 2 months,really nothing bad to say.
Hi, Belinda! You were a wonderful customer. We have fond memories of becoming your friend. I believe we will be able to welcome you back someday! WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe location is right near a train line that easily connects to everything. Short walk to Akahubara too. Air con worked brilliantly. The staff are very helpful and kind.
There is no on-site smoking area so you have to walk up past the station to vape or smoke. The fridge was not particularly cold.
Thank you for using our hotel. We appreciate your kind words. Regarding smoking, our hotel has a smoking ban throughout the building for safety and odor prevention reasons, and we apologize for the distance of the smoking area. Thank you very much for your cooperation. Regarding the refrigerator, we use a model that does not cool very powerfully for soundproofing reasons. We apologize again for the inconvenience. We look forward to seeing you again someday. WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Thank you for using our hotel. We appreciate your kind words. Regarding smoking, our hotel has a smoking ban throughout the building for safety and odor prevention reasons, and we apologize for the distance of the smoking area. Thank you ve… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGood value for money.
The bathroom is quite small, not a lot of room for movement.
Thank you very much for staying at our hotel. We are pleased that we were able to provide service that was commensurate with the price. In the future, we will strive to provide service that exceeds the price. We sincerely apologize for the inconvenience caused by the small bathroom. This is an area that cannot be improved immediately, so we will strive to provide hospitality that more than makes up for it. We look forward to seeing you again. WAB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Thank you very much for staying at our hotel. We are pleased that we were able to provide service that was commensurate with the price. In the future, we will strive to provide service that exceeds the price. We sincerely apologize for the … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewIt’s just as discribed on photos , very clean and convenient
Dear Margo Thank you very much for staying at our hotel. We are committed to maintaining cleanliness at all times to ensure our guests' comfort. We are truly grateful for your kind words of praise. Your feedback encourages all of our staff, and we will continue striving to provide the best service. We sincerely hope to welcome you again in the future. WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Dear Margo Thank you very much for staying at our hotel. We are committed to maintaining cleanliness at all times to ensure our guests' comfort. We are truly grateful for your kind words of praise. Your feedback encourages all of our s… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewGreat location and value! My family is somewhat frugal when traveling. We just want a decent place to sleep that is at a convenient location to go out to the places we want to visit. This place was located in a nice, quiet neighborhood within the city and within short walks to two or three different subway lines. Also the beds were extremely comfy! We had a great rest after every tiring day!
My two small issues about our stay here might not be particular to this hotel, but maybe common across Japan, or at least Tokyo. 1. The bathrooms are really tiny! The entire room is tiny, but we could manage... we had to move the luggage on to the bed and down every time we needed something. But the worst part was the bathroom size! If you moved a little, it was easy to hit one elbow or the other with the wall or the sink, and because of how the toilet is oriented to save space, you had to twist your body to turn around and grab some toilet paper. I believe tiny rooms might be common in Tokyo, tho. 2. My parents arrived one day after I did, in the morning, and their room was not ready, understandably. However, they went up to my room to use the bathroom and drop off some things before we headed out somewhere, and the lady at the reception told us we shouldn't do that because non-hotel guests are not allowed in the rooms... but they WERE hotel guests, their rooms were just not ready yet, and they don't have a bathroom in their tiny lobby. I think this might be a Japanese cultural thing, but given the circumstances, I think it was unnecessary and a relatively bad experience to be told we were doing something wrong.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewDid the job. Great location (2 mins from the station) and nice hot shower
Very small room
Thank you very much for staying with us. We’re honored to receive your kind words. We sincerely apologize for the small size of the room, but we will continue striving to improve our service to make up for it. We truly hope you’ll visit us again — we’re looking forward to it! WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Thank you very much for staying with us. We’re honored to receive your kind words. We sincerely apologize for the small size of the room, but we will continue striving to improve our service to make up for it. We truly hope you’ll visit us … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery conveniently located between Akihabara and Ryogoku. One is the ELECTRIC town, the other one is the SUMO town. Love it.
Room was really tiny, especially the bathroom. It's close to the train tracks so ear plugs are a must.
We sincerely apologize for the noise from the trains. The hotel is about 80 meters from the JR tracks, but as long as you keep the window closed, there is almost no noise. So we recommend you to sleep with the window closed at night. (If you feel hot, an electric fan is available upon request.) And if you would like to sleep with the window open, please feel free to ask for earplugs at the front desk. WEB HOTEL Tokyo Asakusabashi Front Desk カヨウ
We sincerely apologize for the noise from the trains. The hotel is about 80 meters from the JR tracks, but as long as you keep the window closed, there is almost no noise. So we recommend you to sleep with the window closed at night. (If yo… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewvery convenient location
Wall 1m in front of the window. Small bathroom (smaller than other hotels we went in Japan). Little bit noisy (train noise, even with window closed)
We sincerely apologize for the noise from the trains. The hotel is about 80 meters from the JR tracks, but as long as you keep the window closed, there is almost no noise. So we recommend you to sleep with the window closed at night. (If you feel hot, an electric fan is available upon request.) And if you would like to sleep with the window open, please feel free to ask for earplugs at the front desk. WEB HOTEL Tokyo Asakusabashi Front Desk カヨウ
We sincerely apologize for the noise from the trains. The hotel is about 80 meters from the JR tracks, but as long as you keep the window closed, there is almost no noise. So we recommend you to sleep with the window closed at night. (If yo… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewClassic business style hotel. Lovely staff
Thank you for your staying with us. We are very glad to know you enjoyed Japan. We lool forward to see you again. WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGreat location for getting around the city. Decent size room for Japan. Clean and fairly quiet. Pleasant staff. Stored my luggage for me before and after check in/out.
Bathroom was really tiny. Smaller than APA. Not very practical. Lack of natural light as window was so close to building next door. Some train noise. None 9f this would put me off staying again but I couldn't stay longer than a few nights.
Thank you for staying with us. We sincerely apologize for any inconvenience caused during your stay. We look forward to seeing you again. WEB HOTEL Tokyo Asakusabashi Front Desk Kuroda
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewLocation to station.
Though typical of Tokyo, just too small of room, mattress and especially the bathroom.
Thank you very much for staying with us at WEB HOTEL. In Tokyo, business hotels near stations generally have very small rooms, partly due to the high price of land, and some other hotel rooms are even smaller than ours. Although our rooms may be small, we always try to keep them clean and well-maintained, providing economical and no-frills accommodation to travelers. WEB HOTEL Tokyo Asakusabashi Front Desk カヨウ
Thank you very much for staying with us at WEB HOTEL. In Tokyo, business hotels near stations generally have very small rooms, partly due to the high price of land, and some other hotel rooms are even smaller than ours. Although our rooms… Show more