Reviews of Hotel Weisser Hof Happei 2 stars
399-9301 Nagano, Hakuba, Happo 5265 , Japan
Loading
Guests also reviewed these properties:
Moscow, Russia
Hallenberg, Germany
Ridge Manor, United States
Venice, Italy
London, Canada
Paris, France
Cernobbio, Italy
Paris, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewThank you for your recent visit. The 900 yen in your question is the bath tax. As you have been informed in advance, it is 150 yen per person, per day, so we asked 3 persons to pay 900 yen for 2 nights on site. Thank you for your understanding.
Thank you for your recent visit. The 900 yen in your question is the bath tax. As you have been informed in advance, it is 150 yen per person, per day, so we asked 3 persons to pay 900 yen for 2 nights on site. Thank you for your understand… Show more
Reviewed: 5 October 2023 · Stayed in August 2023
Verified reviewReviewed: 30 March 2023 · Stayed in February 2023
Verified reviewsuper friendly staff, great bath
the building is a little old, and there was no elevator
Reviewed: 24 March 2023 · Stayed in March 2023
Verified reviewI wish there was.
When I first checked in, my hot water boiler still had water remaining in it I don't know how long. Told them about the situation and their response is just an "oh!". Quickly boiled me hot water in their kitchen with another pot. Turned out the pot was even worse as I poured it out into a cup, there was sooo much residue in there. I made and ate instant noodles with it but luckily didn't feel much sickness. Last night in my stay I couldn't even sleep because it was warm and the area had lots of flies and good luck opening the balcony. I was battling whether to open the window for air or wear less but bitten by flies. At the end, I wore long sleeves and long pants with socks, put on my snow balaclava, practice Zen mode to fall asleep. In the morning I woke up with swollen left eyes because that was the only area I didn't cover. There was also no room service, I was asked to go down to the kitchen to pick up a new one. I also noticed I pretty much had the whole hotel to myself, there were no other tenants, the alley was quiet, when I walked around the building at night, my room was the only one with room light lit, and my room was the furthest in the hall. Had to say the experience I was terrifying the whole time.
Reviewed: 18 March 2023 · Stayed in February 2023
Verified reviewReviewed: 15 March 2023 · Stayed in February 2023
Verified reviewQuaint hotel, good location for catching the bus to the ski areas. Not much else around though, but there are some places within walking distance. The staff was great and amazingly friendly and very helpful.
No options to order breakfast when I did have it. They did not ask what I wanted, but instead gave me fried eggs and greasy bacon. Not stoked with that. I ate some just to be polite.
Reviewed: 6 March 2023 · Stayed in February 2023
Verified reviewReviewed: 3 March 2023 · Stayed in February 2023
Verified reviewexcellent location between the bus terminal and the slopes. Close to many restaurants. Good breakfast. Very attentive staff.
No Wifi in the rooms! Not acceptable and not made clear pre booking. Wifi only in the lobby and mezzanine floor. If you plan to do any work during your stay, not really possible. The door in the main corridor leading to all rooms is way too low (under 1.8m). Unacceptable. Injured my head quite badly, and I am sure I am not the only one.
Reviewed: 1 March 2023 · Stayed in February 2023
Verified reviewservice was 5*
Reviewed: 25 February 2023 · Stayed in February 2023
Verified reviewvery friendly and warm staff. Breakfast was excellent and impressive, especially the Japanese breakfast. Excellent value.
It is old and well used, but it works fine. Convenient location. And cheap.
Reviewed: 25 February 2023 · Stayed in February 2023
Verified reviewClean and very close to necessary transport for skiing at happo one and other nearby ski slopes
Reviewed: 24 February 2023 · Stayed in February 2023
Verified reviewReviewed: 24 February 2023 · Stayed in February 2023
Verified reviewLocation. Community room for table tennis and pool. Area for skiis etc downstairs and locked at night. Free washing machine and dryer. 1 block from Happo bus station
No WiFi in the rooms, hence you need to go to communal area. needs updated. Very clean but hasn't changed since the Olympics. lol
Reviewed: 12 February 2023 · Stayed in January 2023
Verified reviewlocation
outdated
Reviewed: 7 February 2023 · Stayed in February 2023
Verified reviewgreat place, great people
Reviewed: 19 January 2023 · Stayed in January 2023
Verified reviewRoom, location and comfort
No Wifi in Rooms. You have to come to the lobby to use wifi which is very inconvenient and irritating. The breakfast is quite expensive and also it has only 1-2 varieties in the hot breakfast menu.
Reviewed: 18 January 2023 · Stayed in January 2023
Verified reviewReviewed: 15 January 2023 · Stayed in January 2023
Verified reviewReviewed: 4 January 2023 · Stayed in January 2023
Verified reviewvery good , staff is very cooperative
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewReviewed: 3 January 2023 · Stayed in January 2023
Verified reviewVery homely feeling Very friendly staff Made a special change in dinner menu just for my family. Got to watch and take part in the mochitsuki ceremony. And then ate mochi Great location Would definitely stay here again
Reviewed: 1 January 2023 · Stayed in December 2022
Verified reviewthe location is good. walkable to the slopes and restaurants etc
property is dated but clean. no WiFi in rooms, no fridge in room