Reviews of KAMENOI HOTEL Nikko Yunishigawa All-Inclusive Resort 4 stars
321-2601 Tochigi, Nikko, Yunishigawa 1033, Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewlounge, food
same food every day, smelly toilets
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewBreakfast, snacks & dinner was all inclusive, including alcohol beverages. Food was good and its buffet style. Onsen pool is great as well. There is an outdoor & indoor pool. Its not recommended if you are planning to do 1 night stay due to it being secluded. Its 55mins bus ride from kinugawa onsen station and you get off at the end stop. Hotel is right next to the bus stop. Perfect winter escape if you love the cold.
Location is far from any family mart or 7-11
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We were very pleased to read your post that you were satisfied with Yunishigawa's rich nature, hot springs, meals, and more during your stay, and that it was an enjoyable trip for you. Going forward, we will continue to strive to provide even better service, and all of our staff will work hard to create a hotel that will make customers want to stay at again. Thank you very much for taking the time to post a review and leave a high rating despite your busy schedule. We hope to see you again soon. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We were very pleased to read your post that you were satisfied with Yunishigawa's rich nature, hot springs, meals, and more during your stay, and that it was an enjoyab… Show more
Reviewed: 17 December 2024 · Stayed in November 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewstaff was wonderful and flexible. Glad some of them were able to understand English as well for tourists. Food was great. Wait staff was fantastic.
Nothing to do in the area. Have to go quite far to the train station, shuttle needs more pick up times available. Did not have much time to enjoy the town.
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We are very happy to see from your review that you were satisfied with your stay at our hotel. We are extremely honored by your compliments of our staff and food. We will continue to work hard to create a hotel that you will want to stay at again, without taking your words for granted. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. We hope to see you again soon. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We are very happy to see from your review that you were satisfied with your stay at our hotel. We are extremely honored by your compliments of our staff and food. We will c… Show more
Reviewed: 4 October 2024 · Stayed in October 2024
Verified reviewThe good was fantastic. The free non alcoholic drinks area. Onsen was great. Easy walk into town with the recreated village museum next door.
All good.
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We are very happy to read from your review that you were satisfied with your stay at our hotel. We will continue to strive to create a hotel that you will want to stay at again, without taking your words for granted. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. We hope to see you again soon. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We are very happy to read from your review that you were satisfied with your stay at our hotel. We will continue to strive to create a hotel that you will want to stay at a… Show more
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewBeautiful onsen with wonderful staff, meal service was unique and tasty! Room was very spacious and amenities were plentiful, would stay again!
A little bit remote so public transport is on the tricky side, do your research and give yourself plenty of time to arrive earlier rather than later. It is definitely worth it!
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We would like to express our sincere gratitude for your high rating of the food. As you have stated, our meals are prepared by our head chef, taking advantage of the location of Yunishigawa and familiar ingredients, and can be enjoyed in each season, so we hope you will visit us again in a different season. All our staff look forward to seeing you again. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We would like to express our sincere gratitude for your high rating of the food. As you have stated, our meals are prepared by our head chef, taking advantage of the locati… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewFantastic service and food
The room smells a little bit when entering but otherwise it is Japanese style (bed matraces on the floor) and nice experience although hotel style is a little bit old fashioned from the 70ies/80ies
Thank you for staying at Kamenoi Hotel Nikko Yunishigawa. We are very grateful to hear that you were satisfied with the service and food. We will continue to strive to provide a space that satisfies everyone. Please come and visit us again. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you for staying at Kamenoi Hotel Nikko Yunishigawa. We are very grateful to hear that you were satisfied with the service and food. We will continue to strive to provide a space that satisfies everyone. Please come and visit us again.… Show more
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewAn amazing place! The hotel is beautiful, the meals are from another planet, the onsen is wonderful, absolutely like nothing else I've ever tried!
I've given the location 1 star, not because the place is bad because the environment and nature are truly breathtaking, but because the place is really impossible to reach. There are barely any trains or buses that reach the hotel, if you want to go for just 1 day I would definitely advise against it.
Thank you very much for choosing Kamenoi Hotel Nikko Yunishigawa from among the many hotels available. All of our staff are very happy to hear that you were satisfied with the rich nature of Yunishi River, hot springs, and meals during your stay. Thank you very much for taking time out of your busy schedule to post and for your high evaluation. Thank you again. Kamenoi Hotel Nikko Yunishigawa Front desk clerk
Thank you very much for choosing Kamenoi Hotel Nikko Yunishigawa from among the many hotels available. All of our staff are very happy to hear that you were satisfied with the rich nature of Yunishi River, hot springs, and meals during you… Show more
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewEverything was perfect except the a/c equipment started dropping water in the middle of the night, that didn’t let me fall asleep.
Thank you very much for choosing Kamenoi Hotel Nikko Yunishigawa from among the many inns in Yunishigawa. In the future, all of our staff will continue to work hard to provide even better services and create a hotel that our customers will want to stay at again. Thank you very much for your posting and high evaluation. We look forward to seeing you again. Kamenoi Hotel Nikko Yunishigawa Front desk clerk
Thank you very much for choosing Kamenoi Hotel Nikko Yunishigawa from among the many inns in Yunishigawa. In the future, all of our staff will continue to work hard to provide even better services and create a hotel that our customers will… Show more
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewThe outlooks is great, room is big enough
The hotel is far away from the town centre and there is no facility in the hotel
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We will share your valuable opinions with all of our staff and continue to make improvements, aiming to become a hotel where you can feel even more relaxed. Dear customers. Thank you for taking the time out of your busy schedule to post. Thank you. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa. We will share your valuable opinions with all of our staff and continue to make improvements, aiming to become a hotel where you can feel even more relaxed. Dear customer… Show more
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewHotel very responsive in communication re hotel information. The room (10+6 tatami mats equivalent to 54 sq m) is spacious for 4 adults.There is a bedroom with 2 futons on the left next to main entrance. The right is a living room which has ample space for 2 futons and a table with cushions seats backing. It would be better to have a huge living area with 4 futons and table space to unwind over green tea instead of a separate bedroom area. Bathroom & toilet area is spacious with 2 sinks. There is a free drink cafe on 1st floor where you can chill out after onsen. Yuzu drink is refreshing. You can purchase the carton drink at the souvenir shop. Iced beverages are self served at the machines. 1st night Kaiseki dinner is seasonal appetiser, sashimi, grilled skewers of river fish, miso Tsukune, mochi. Main course is Nikko pork shabu shabu which is average. However, they run out of white rice only left grilled rice ball with dashi soup which is delicious. The table is quite low so we are not very comfortable with the table height and normal chair height . Took us a while to adjust. Japanese Breakfast next day main is salmon which is delicious. Yuba hotpot with enoki mushrooms and vegetables is tasty. 2nd night Kaiseki dinner main course was beef tapanyaki was very delicious. It was served with yuba rice. Prawns, potatoes, yuba and small scallops in skewers. Japanese Breakfast next day main is grilled fish. Japanese bean curd is extraordinarily delicious in a hotpot. Indoor onsen is average however, the outdoor onsen is nice.
Unpleasant smell at the main door next to the shoe rack. Resolved after spraying the air freshener provided. However, the smell is present every time you returned to the room from outside. After informing the front desk, the problem cannot be solved. There is no dressing table for putting on makeup and the corners are dim. Had to use the sink area for makeup. Futons are thin and 1 small pillow per adult with base made of beans are a little uncomfortable. The height of sink (in most onsen & hotels) is very low. So it’s a bit back-breaking for tall people. Air con return fan in the TV room is very loud. Had to switch it off before sleeping at night.
Thank you very much for staying at Kamenoi Hotel Nikko Yunishikawa. I am very happy to receive your compliment. However, we apologize for the inconvenience caused by the facilities in your room. We will make improvements so that you will be more satisfied the next time you stay with us. Thank you for your valuable feedback. We will continue to improve our services to please our customers. At Yunishigawa, you can enjoy the different atmosphere and scenery depending on the season, so please visit us in different seasons. Thank you for taking the time to post. Kamenoi Hotel Nikko Yunishigawa Front desk clerk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishikawa. I am very happy to receive your compliment. However, we apologize for the inconvenience caused by the facilities in your room. We will make improvements so that you will b… Show more
Reviewed: 26 May 2024 · Stayed in April 2024
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewReviewed: 12 March 2024 · Stayed in February 2024
Verified reviewGiant room. Great hotel overall. Nice baths. Good interesting food.
Yunishigawa was underwhelming, unfortunately.
Thank you very much for using Kamenoi Hotel Nikko Yunishigawa. We will continue to work hard to create a better environment so that you can come back to Yunishigawa, which is rich in color throughout the four seasons. Thank you very much for posting your impressions about your stay. We look forward to your next visit. Kamenoi Hotel Nikko Yunishigawa Front desk clerk
Thank you very much for using Kamenoi Hotel Nikko Yunishigawa. We will continue to work hard to create a better environment so that you can come back to Yunishigawa, which is rich in color throughout the four seasons. Thank you very much … Show more
Reviewed: 2 March 2024 · Stayed in February 2024
Verified reviewGreat location, right next to the snow lantern festival. Modern lobby and lounge. Free tea coffee and juices at anytime and self serve wine - great choices at reasonable cost. Free ramen for guests from 9-10.30 pm was a nice touch and the onsen was a unique experience - from images I thought it was outside but it’s enclosed by glass. Wish they sold the pyjamas they provide in the room as very comfortable. Staff very friendly, google translate came in handy
The rooms are a little dated but clean. I had a shower and the bathroom floor flooded - not sure if the drain was blocked ? Not a huge issue though. More info online with website where to book local direct train tickets would have been great as it’s not obvious how to get there if not driving and if you’re not familiar with the area.
Thank you very much for choosing our hotel out of many accommodation facilities. We are very happy and grateful to hear that you enjoyed your stay in the midst of nature and enjoyed the hot springs that were a blessing to us. At Yunishigawa, you can enjoy the different atmosphere and scenery depending on the season, so please visit us again in a different season. All of our staff will continue to work hard to ensure that we do not disappoint our customers. We look forward to seeing you again. Kamenoi Hotel Nikko Yunishigawa Front desk clerk
Thank you very much for choosing our hotel out of many accommodation facilities. We are very happy and grateful to hear that you enjoyed your stay in the midst of nature and enjoyed the hot springs that were a blessing to us. At Yunishiga… Show more
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewIt was clean and cozy!!
None
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa, one of the many hotels in Yunishigawa. In the future, all of our staff will continue to work hard to provide even better services and create a hotel that our customers will want to stay at again. Thank you very much for your posting and high evaluation. We look forward to seeing you again. Kamenoi Hotel Nikko Yunishigawa Front desk clerk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishigawa, one of the many hotels in Yunishigawa. In the future, all of our staff will continue to work hard to provide even better services and create a hotel that our customers wil… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewReviewed: 10 February 2024 · Stayed in February 2024
Verified reviewReviewed: 7 February 2024 · Stayed in February 2024
Verified reviewOnsens are great, also , surprised by so many things to use in the bathrooms 😂 great variety of skin care is offered. Comfortable futons and rooms. Great food.
Thank you very much for staying at Kamenoi Hotel Nikko Yunishikawa. We are very happy to see that you were satisfied with your stay at our hotel. We are truly honored by your compliments about our food and our hotel. All of our staff will continue to work hard to create a hotel that our customers will want to stay at again. Thank you very much for taking the time to post. We look forward to seeing you again. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for staying at Kamenoi Hotel Nikko Yunishikawa. We are very happy to see that you were satisfied with your stay at our hotel. We are truly honored by your compliments about our food and our hotel. All of our staff wil… Show more
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewBased on previous reviews, I was prepared to be a bit underwhelmed but our stay at Kamenoi Hotel was lovely. The bedroom was large and the beds were comfortable; we had a great view of the Heike no Sato folk village just next door. The food was delicious and served in a unique setting (sitting around a fireplace - irori - in a dining hall). The onsen was nice and never crowded. For the price we paid, it was an incredibly good value for our stay.
The location for sightseeing within the village was great - just across from Heike no Sato folk village and a bus stop - but buses don't run very often. We inquired about a taxi to the train station on departure day only to find out that it had been booked ... it seems there is only one in town. The bus schedule has been changed in recent years and doesn't really match up to any trains going north. It only matches the departures heading south (to Tokyo).
Thank you very much for choosing our hotel out of many accommodation facilities. Enjoy your stay in the midst of nature It seems that you were satisfied with the hot springs, which are also a blessing. I am very happy and filled with gratitude. At Yunishi River, you can enjoy the different atmosphere and scenery depending on the season. Please come visit us again in a different season. All of our staff will continue to work hard to ensure that we do not disappoint our customers' expectations. We look forward to seeing you again. Kamenoi Hotel Nikko Yunishigawa Front Desk
Thank you very much for choosing our hotel out of many accommodation facilities. Enjoy your stay in the midst of nature It seems that you were satisfied with the hot springs, which are also a blessing. I am very happy and filled with grati… Show more