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  5. Reviews of Raicho Onsen Inn

Reviews of Raicho Onsen Inn 2 stars

390-1513 Nagano, Matsumoto, Azumi 4306-3, Japan

#3 of 29 B&Bs and Inns in Matsumoto

Guests' Choice

Review score

Based on 241 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Magical
    • Leisure trip
    • Solo traveller
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It was one of the best modern traditional Ryokan Ive stayed through all Japan. The private outdoor onsen and surrounding nature is surreal

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    One of the best hostels in Japan.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    Be aware there are two norikura bus stations (for some reason). They are on different sides of the mountain and very far away so please do your research how to get here correctly. I went to the wrong one and had to take 4 more buses to finally arrive.

    This is probably one of the best hostels in Japan. Super affordable. Beautiful nature all around. Hot springs in the hostel. amazing common areas where I met amazing people. I highly recommend.

    Stayed in June 2025

  • Reviewed: 20 August 2025

    10
    Perfect stay.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nice Hostel, extremely kind staff.

    Stayed in May 2025

  • Reviewed: 28 July 2025

    10
    Great vibe!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    I slept with the bed curtain open to have more fresh air, so maybe having some kind of ventilation in bed units would be great.

    The place has great atmosphere! It is super cozy and you can feel that the staff has thought through everything. The open-air bath was amazing and it's really great that all the baths are booked for private use so you can use it as a couple or even if you have tatoos. All the common areas were clean and had everything possible - the kitchen was very well equipped and it was no problem to cook a proper dinner if you had the ingredients. I was also presently surprised to see some plant-based curries among some products you can buy on site. They also have a shuttle bus to closest restaurants and information on their menu including notes on whether they have vegetarian menu. I was travelling alone and booked a bed in hostel-type room and it exceeded my expectations. The bed itself was pretty spacious, the room had a sink and a mirror and most of all I was glad to get a lot of space for my luggage as it is usually a problem in such rooms, but here I had more than I needed. The location is great even if you are travelling by public transport and perfect for a stay before going up Norikura Mountain. I would definitely like to stay here again and maybe I will come with my boyfriend next time.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    the onsens were amazing. nice breakfast, nice staff and great location, very cozy enviroment which provided a comfortable stay.

    Stayed in June 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights

    Not necessarily things I personally didn't like, but things that my family members had trouble with. Firstly, this location is not mobility impaired friendly. All the rooms are located on the second floor and there is no elevator or ramp up. This was a problem for my mother who has arthritis in her knees. Something to note if you have or are traveling with someone who has mobility issues. Secondly, the room I stayed in had a bit of a mold issue. We didn't visibly see mold, but could smell it every time we returned to the room. It wasn't a problem for me, but my partner ended up sick as she has mold allergies. We were staying at the height of summer, so humidity was high. I imagine this isn't an issue for travelers who come during the winter months.

    Had a great stay here. The outdoor onsen especially was a delight. Yes, the water smells like eggs. It's sulfuric. But I noticed my skin felt especially soft after, so don't let the smell deter you. It feels great. The bagels they give for breakfast are delicious, and there is a free freshly ground coffee available. On one of the non-cloudly nights of my stay I was able to see the stars very clearly - I even spotted a shooting star! It was magical. The staff is young, friendly, and helpful. Feel free to ask them to make reservations for you at one of the nearby mom and pop style restaurants. And do not miss out on the gelato and coffee available at their cafe nearby! Location wise, Raicho is excellent. You're a short walk from several trails and a short bike ride or drive to some lovely waterfalls.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Would have liked to have stayed longer
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a criticism of the property, but I wish we had brought some food to cook as we arrived late-ish, so food options were a bit limited

    Laid back, youth hostel feel. Helpful and attentive staff

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The best part of our trip to Japan!

    Stayed in June 2025

  • Reviewed: 2 July 2025

    8.0
    Great place, don’t count on a full breakfast
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Does not include a full breakfast. Only one bagel and coffee/tea.

    Great location and bath. Nice facilities, very clean and comfortable. Hot water was not working in onsen, under repair. Does not include a full breakfast, so bring some extra food with you!

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect

    Outdoor onsen

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Having a private toilet would be nice.

    I loved everything about this place. People were super friendly and helpful. I loved the onsen and surrounding area.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly and helpful. The onsen (outside) was quite an experience!

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    We liked it so much we extended one more night!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything is as expected

    Friendly and helpful staff, very good facilities and comfortable for relaxing. Very good coffee

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were absolutely amazing, helped me plan an awesome adventure during my stay. Great vibes at raicho.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    10
    Great Vibes, Host and Place
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The place is not accessible without a car. Even finding a place for a meal is not easy. We spent quite some time going from place to place to look for a restaurant that is open. Some restaurants indicated in Google maps as opened were not when we reach there.

    The moment we reached the inn, the vibes from the host Yuma and team was so good. We felt so welcomed and the place sets us at ease. Even the guests are more friendly. Yuma is especially welcoming and helpful, we feel very comfortable with her. The young people in the host team is excellent. On the inn, the photos put up in Booking.com does not do the place justice. My daughter was not looking forward to stay here based on the photos. But we entered the place, we were pleasantly surprised. Can consider putting different photos.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Absolutely loved this place! Hope to come back one day
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing everything was amazing

    The location was beautiful, quiet and with nice hikes around. We used the private hot springs every single day , hiked and also rented bikes from Raicho and had a nice ride around.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Amazing accommodation with great Onsen experience.
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Amazing accommodation. Beautiful rooms (great soap and shampoo in the bath). The privat Onsen experience was priceless (super easy reservation table next to reception).

    Stayed in April 2025

  • Reviewed: 22 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    This inn is located in a scenic area with access to wonderful hiking trails and outdoor activities right from the doorstep. At the staff's recommendation, I walked to a beautiful waterfall and pond close by. The birch forests in the area and views of Mount Norikura are absolutely stunning. We found the area very peaceful with few people around when we visited mid-week. We enjoyed our time soaking in the onsen baths. As my partner has a couple of small tattoos, it was great that they were private and therefore tattoo-friendly. The outdoor bath was a particular treat. The staff were very friendly with great recommendations for the surrounding area. Our room was very large and the futons comfortable. I wish we could have stayed longer than just one night.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    Perfect stay in Norikura
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was so clean and the staff were phenomenal. They offered a dinner shuttle to restaurants for free. Onsens are an amazing way to relax after hiking. If you come to Norikura, stay here!

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Great service . Love the e facilities onset and common spaces. Super clean

    Stayed in April 2025

  • Reviewed: 8 May 2025

    10
    I’ll come back if I go there again
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The best I’ve ever stayed

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It has great onsens and nice trekking options nearby. It was amazing stay.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Just wish we could have stayed longer
    • Business trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, great Onsen and great facility with all you need to prepare dinner

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 3 nights

    Our stay at Raicho was just fantastic, thanks to the super friendly and professional staff members and the increadible cozy guest house (the fire place was just soo relaxing). The staff was highly attentive and booked dinner reservations, shuttled us to the dinner places or also bus stops and was always on top of what we were planning to do (e.g. when we planned to rent out mountain bikes, the staff already had prepared everything in the morning on the day we went for the ride). Many thanks to the whole Raicho team making our 3 night stay a highlight of our Japan trip!

    Stayed in May 2025

Showing 1 – 25

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