Reviews of The Westin Sendai 5 stars

A perfect stay for us. The best thing is the view over Sendai, as the Westin is one of the highest buildings in the city. The staff was always very friendly and tried to satisfy all our wishes. Breakfast is magnificent, you have so much choice for the price. We speak a little Japanese but compared to other places in the area, the staff was very competent communicating in English. We will stay here again if we come back to Sendai.

Nothing to complain about.

Comfortable high rise.

Had to transfer elevator once before heading to room floor.

The room was very stylish with good beds and a perfect bathroom. Being on the 34th floor, the view was stunning.

The minibar was expensive, and not even coffee was free 🤨

Great location fantastic views of the city .Breakfast was lovely delicious selection of fruits cereals Japanese pickles rice stew ,cakes breads and salads and much more .Food always of a high standard served by friendly helpful staff.

I think although the bar is usually open in the evening sometimes it is used for private events which people staying in the hotel are not aware of .The bar area is too big and would benefit from some kind of division to make it more friendly and cosy .

Beautiful large room!

Nothing

Great location. Great view. Great staff. Big room. I can list all.

Nothing to complain about

Best comb

Location

This hotel is on the top of an office block and has a fabulous view with extraordinary windows. The room was large and very well appointed.

Great hotel, good experience of living, dining, and good location to Sendai station👍

The location is excellent and stone throw away from both Sendai Station and the morning market. The staffs are very helpful and friendly especially Yuki who has extended his help to call to locate my ipad.

None

It was a beautiful hotel and we also got the deluxe room so it was very spacious. The view was absolutely stunning. We did not get the breakfast since we usually don't have breakfast.

The location was a bit far from the Sendai station, about a 15 min walk. It's not too far but it was inconvenient with a suitcase. Unfortunately they would not let me acquire Marriot Bonvoy points because I booked through booking.com. Next time I need to remember to book directly through their site.

Nice view from the room. Confortable beds. Good breakfast and also dinner.

None.

The staff were very friendly and helpful.

The interior a bit worn out due to the usual wear and tear through passage of time.

Fantastic views. Staff is very helpful and attentive.

Nothing!

Good location near Sendai station and a short walk to Ichibancho. Excellent breakfast. Staff very helpful.

We stayed 4 nights. Food and snacks in Executive Lounge were almost the same each day. A little variety would be good.