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住客点评如何运作
每条住客评分在1到10分之间。为了得出所示的综合评分,我们会将收到的所有住客评分相加,然后将这个总和除以我们收到点评数量。我们使用加权点评系统,这意味着点评越新,对总评分的计算影响就越大。此外,住客还可以单独在一些重要方面打出“单项评分”,例如:位置、清洁度、工作人员、舒适度、设施、性价比以及免费WiFi。请注意,住客打出的单项评分与综合评分是分别单独提交的,所以两者之间没有直接联系。
如果您入住了在我们的平台预订的住宿,或者您曾到店但并未实际入住,都可以对该住宿进行点评。如需编辑已提交的点评,请联系我们的客服。
我们拥有人工和自动系统来专门甄别提交至我们平台的虚假点评。如经发现,我们会将其删除,并在必要时对相关责任人采取行动。
此外,无论谁发现可疑内容都可向我们的客服团队报告,我们的防欺诈团队会跟进调查。
理想情况下,无论是好评还是差评,我们会发布每一条收到的点评。但是,我们不会展示(在其它内容中)包含或涉及以下内容的任何评论:
- 政治敏感评论
- 促销内容
- 非法活动
- 个人或敏感信息(如电邮、电话号码或信用卡资料)
- 脏话、性暗示、仇恨言论、歧视性言论、威胁或涉及暴力的内容
- 垃圾邮件和虚假内容
- 虐待动物
- 假冒/仿冒(如:假冒他人写评论)
- 任何违反我们点评指南的内容。
为了确保点评的相关性,我们可能只接受退房后3个月内提交的点评,如果所示点评超过36个月,或者住宿发生所有权变更,我们可能会停止显示相关点评。
住宿可选择对点评做出回应。
如果您看到有多个点评,最新的点评会显示在最顶部,但也取决于其他几个因素(例如点评采用的语言、点评仅有评分还是也包括评论等)。您还可以按需对点评进行排序和/或筛选(例如按照一年中的时间、点评评分等)。
我们有时会展示来自其他知名旅行网站的外部评分。如有,我们将明确说明。
用户点评的规范及准则
这些规范及准则将确保用户原创内容与Booking.com相关,内容恰当,且不含不雅词汇,即使是好评,也同样适用以上准则。
所有原创内容都必须与旅行相关。越是详细的点评越能帮助其他客人更好地挑选自己喜欢的住宿。请勿在这些原创内容内附上个人信息、带有政治色彩、与伦理道德相关、或宗教性内容。促销活动信息将会被删除,不予显示。任何涉及Booking.com服务的相关问题都将转交客服团队及合作伙伴服务团队处理。
所有原创内容应尽量面向全球用户。请勿使用任何不敬或亵渎性的词汇(及其变形或网络用语形式),不分语种。严禁发布任何带有憎恨性、歧视性、威胁、色情、暴力和煽动违法行为的点评及媒体。
所有内容均应由用户原创,且独一无二。真实且中肯的点评对其他用户最有帮助。您提交的内容应为您自己的原创。Booking.com的合作伙伴不得代表住客发表内容,或向客人提供任何形式的报酬以换取好评。严禁合作伙伴在竞争对手住宿页面提交恶意负面点评,拉低对方的综合评分。
尊重他人隐私。Booking.com会隐藏任何电子邮箱地址、电话号码、网站地址、社交媒体帐号等类似个人信息。
任何Booking.com用户及合作伙伴在这些原创内容中表达的观点,均属于其个人观点,与Booking.com无关。Booking.com对任何点评或点评回复不负任何责任。Booking.com仅为这些点评和点评回复提供发布平台,不负责验证。
系统将默认根据点评时间以及其他条件,优先显示相关性最高的点评内容。其他条件包括但不限于:用户语言、文字点评、非匿名点评。系统可能会提供其他排序方式(例如按旅行者类型、按评分等)。
翻译免责声明
此服务可能包含由谷歌翻译的内容。对于翻译,谷歌不作任何明示或暗示保证(包括任何准确度、可靠性的任何保证,以及适销性、针对某一特定用途的适用性和不侵犯第三方权利的任何暗示保证)。
点评日期:2025年9月6日 · 于2025年7月入住
真实点评停車位置在飯店樓下~很方便~櫃台英文溝通能力較佳~
周邊機能較差~無超商及超市等~
Thank you very much for taking the time to share your review. We’re glad to hear that you had a pleasant stay overall and would consider staying with us again on your next visit to Takayama. It’s also great to know that you found our on-site parking convenient and our front desk team’s English communication helpful. Regarding the surrounding area, we understand that the limited nearby shops and supermarkets may be inconvenient for some guests. While we cannot change the location, we will continue to look for ways to better support our guests’ needs during their stay. We hope to have the pleasure of welcoming you back again in the future. Nakamura WAT HOTEL & SPA HIDA TAKAYAMA
Thank you very much for taking the time to share your review. We’re glad to hear that you had a pleasant stay overall and would consider staying with us again on your next visit to Takayama. It’s also great to know that you found our on-sit… 显示更多
点评日期:2025年8月28日 · 于2025年6月入住
真实点评点评日期:2025年8月12日 · 于2025年8月入住
真实点评点评日期:2025年8月6日 · 于2025年8月入住
真实点评点评日期:2025年8月5日 · 于2025年7月入住
真实点评点评日期:2025年8月3日 · 于2025年7月入住
真实点评点评日期:2025年7月19日 · 于2025年7月入住
真实点评点评日期:2025年7月17日 · 于2025年7月入住
真实点评早餐好吃,有家庭溫泉
Thank you very much for your kind comment. We are glad to hear that you enjoyed the breakfast and the family onsen during your stay. If there is anything we can do to make your next visit even more pleasant, please feel free to let us know. We look forward to welcoming you back again soon. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for your kind comment. We are glad to hear that you enjoyed the breakfast and the family onsen during your stay. If there is anything we can do to make your next visit even more pleasant, please feel free to let us know… 显示更多
点评日期:2025年7月12日 · 于2025年6月入住
真实点评点评日期:2025年7月7日 · 于2025年7月入住
真实点评戶外大浴場夜晚可以看天空,泡完湯有免費的冰棒。 入住時有送飲料券在大廳享用除咖啡綠茶外還有啤酒最晚到21:00 大廳可寄放行李,離車站走路要10分鐘,步行到老街也有點距離,但是房價相對便宜許多,四人房間也很大 入住時四人房只會給一張房卡,出入極為不便,記得跟櫃台多要一張房卡
房間內有股說不上來的臭味,冷氣要開很強換氣降低異味。房內燈光超級昏暗 飯店周圍沒什麼餐廳.超商 ,一定要吃飽買完再回旅館
Thank you very much for taking the time to share such a detailed review of your stay. We are glad to hear that you enjoyed the outdoor onsen under the night sky, as well as the complimentary ice pops after your bath. It’s also wonderful that you appreciated the drink vouchers offered at check-in and had a chance to enjoy beverages including beer in our lobby until 9:00 PM. We’re pleased that you found the spacious four-person room to be a good value. However, we sincerely apologize for the inconveniences you experienced. Regarding the room key, we understand how inconvenient it was to have only one card for four guests, and we will ensure our staff proactively offer additional keys upon check-in. We are also very sorry for the odor and dim lighting in your room, and will have our maintenance and housekeeping teams look into improving air circulation and reviewing the lighting for greater comfort. We appreciate your note about the limited dining options nearby and will continue to share local recommendations at the front desk to assist our guests. We truly hope to have the opportunity to welcome you again and provide a better experience. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for taking the time to share such a detailed review of your stay. We are glad to hear that you enjoyed the outdoor onsen under the night sky, as well as the complimentary ice pops after your bath. It’s also wonderful tha… 显示更多
点评日期:2025年7月7日 · 于2025年6月入住
真实点评点评日期:2025年6月29日 · 于2025年6月入住
真实点评点评日期:2025年6月29日 · 于2025年5月入住
真实点评点评日期:2025年6月27日 · 于2025年5月入住
真实点评点评日期:2025年6月25日 · 于2025年6月入住
真实点评除了大眾浴池還有私人湯屋免費使用,另外飯店人員應為溝通也沒問題~
有個年輕的餐廳服務人員幫忙處理事情的時候可以明顯感受到不耐煩,有點令人傷心
Thank you very much for sharing your feedback. We’re happy to hear that you found great value in your stay, especially enjoying both the public bath and complimentary private onsen facilities. We're also glad that communication with our staff was smooth overall. However, we are truly sorry to learn that one of our restaurant staff members gave you a negative impression during your interaction. This is not the level of hospitality we aim to provide, and we sincerely apologize for the discomfort it caused. Your feedback has been shared with our restaurant team, and we will reinforce training to ensure all guests are treated with kindness and respect at all times. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide a more pleasant experience. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for sharing your feedback. We’re happy to hear that you found great value in your stay, especially enjoying both the public bath and complimentary private onsen facilities. We're also glad that communication with ou… 显示更多
点评日期:2025年6月24日 · 于2025年6月入住
真实点评早餐種類很多而且味道不錯,有專用停車位。房間算大,家family bath 不用額外收費
Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the variety and taste of our breakfast, as well as the convenience of our dedicated parking spaces. It’s also great to know that you found the room spacious and appreciated the complimentary access to our family bath. We hope to welcome you back again soon for another comfortable and relaxing stay in Takayama. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the variety and taste of our breakfast, as well as the convenience of our dedicated parking spaces. It’s also great to know that you found the room spacio… 显示更多
点评日期:2025年6月24日 · 于2025年5月入住
真实点评房間大小合適,也頗乾淨。
早餐質素麻麻,食物種類也比較少。
Thank you very much for sharing your feedback with us. We’re glad to hear that you found our location convenient for those traveling by car, and that you were satisfied with the cleanliness, comfort of the bed, and overall room size. It’s also great to know that you felt the pricing was reasonable. We apologize that the breakfast did not meet your expectations in terms of quality and variety. Your comments have been shared with our kitchen team, and we will work on improving both the selection and the overall breakfast experience. We appreciate your valuable input and hope to welcome you back again for an even more satisfying stay. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for sharing your feedback with us. We’re glad to hear that you found our location convenient for those traveling by car, and that you were satisfied with the cleanliness, comfort of the bed, and overall room size. It’s … 显示更多
点评日期:2025年6月19日 · 于2025年6月入住
真实点评点评日期:2025年6月16日 · 于2025年6月入住
真实点评早餐豐盛,連住3天會變化菜色,願意因個別需要提早供餐,很貼心。
離車站太遠,無提供接駁服務。
Thank you very much for sharing your detailed feedback. We’re glad to hear that you enjoyed the nearby supermarket, our varied and hearty breakfast, and that our team could accommodate your early breakfast request—your kind words about our service mean a lot to us. We’re sorry to hear that the distance from the station was inconvenient and that the lack of a shuttle service impacted your experience. While our location is about a 10 minute walk from the station, we understand this may not suit all guests and will take your suggestion into consideration as we evaluate future improvements. We truly appreciate your feedback and hope to welcome you again for an even more comfortable stay. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for sharing your detailed feedback. We’re glad to hear that you enjoyed the nearby supermarket, our varied and hearty breakfast, and that our team could accommodate your early breakfast request—your kind words about our… 显示更多
点评日期:2025年6月16日 · 于2025年6月入住
真实点评点评日期:2025年6月10日 · 于2025年6月入住
真实点评点评日期:2025年6月7日 · 于2025年6月入住
真实点评点评日期:2025年5月29日 · 于2025年5月入住
真实点评点评日期:2025年5月26日 · 于2025年5月入住
真实点评設備不錯,如果是自駕滿方便的,開車到鬧區不到五分鐘
飯店有很大的停車位,可惜針對入住的客人需要收一晚¥800的停車費,飯店旺季時單價也偏高
Thank you very much for your feedback. We’re glad to hear that you found our facilities convenient and that our location worked well for your trip, especially if traveling by car. It’s also great to know that you appreciated the spacious parking area. We understand your concerns regarding the parking fee and the room rates during peak seasons. The parking fee helps us maintain the facilities, and our pricing reflects seasonal demand. That said, we always strive to provide value and comfort in return. We truly appreciate your understanding and hope to welcome you again on your next visit to Takayama. WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for your feedback. We’re glad to hear that you found our facilities convenient and that our location worked well for your trip, especially if traveling by car. It’s also great to know that you appreciated the spacious p… 显示更多
点评日期:2025年5月25日 · 于2025年4月入住
真实点评1.房間空間大 2.提供很多水 3.房間有餐桌可以吃東西 4.溫泉很棒
拖行李從巴士站走過來有一點點遠,晚上出去吃東西也是,但都還可以接受
Thank you very much for your kind and detailed review. We’re delighted to hear that you found the room spacious and comfortable, appreciated the generous supply of water, the in-room dining table, and especially enjoyed our onsen facilities. Your comfort is our top priority, and it’s great to know these features made your stay more enjoyable. We also appreciate your note about the distance from the bus station and dining options. While our location offers a quiet and relaxing environment, we understand it may feel slightly far when carrying luggage. We’re happy to hear it was still within an acceptable range for you. We hope to welcome you back again soon in Takayama! WAT HOTEL & SPA HIDA TAKAYAMA Nakamura
Thank you very much for your kind and detailed review. We’re delighted to hear that you found the room spacious and comfortable, appreciated the generous supply of water, the in-room dining table, and especially enjoyed our onsen facilitie… 显示更多