Reviews of Nishitetsu Hotel Croom Nagoya 3 stars
460-0003 Aichi, Nagoya, Naka-ku Nishiki 3-4-3, Japan
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast was excellent with a great range of dishes. The service was impeccable.
Nothing. It was perfect.
Thank you for staying with us. We are very pleased to have received so many compliments. We will continue to strive to improve our services and facility management. We look forward to welcoming you back again if you have the opportunity. Nishitetsu Hotel Croom Nagoya
Thank you for staying with us. We are very pleased to have received so many compliments. We will continue to strive to improve our services and facility management. We look forward to welcoming you back again if you have the opportunity. Ni… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThis is new hotel so the room is clean and new.
The room is too small
Thank you for staying with us. Thank you again for your valuable feedback. We regret that we could not meet your expectations. We will strive to further improve our services. Nishitetsu Hotel Croom Nagoya
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewRooms a little small
Thank you for staying with us. Thank you again for your valuable feedback. We regret that we could not meet your expectations. We will strive to further improve our services. Nishitetsu Hotel Croom Nagoya
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean and accessible .. breakfast was sooo good
Thank you for your stay. We will continue to strive to improve our services and facility management in order to become an even more beloved hotel. If you have the opportunity, we look forward to staying with you again. Nishitetsu Hotel Croom Nagoya
Thank you for your stay. We will continue to strive to improve our services and facility management in order to become an even more beloved hotel. If you have the opportunity, we look forward to staying with you again. Nishitetsu Hotel Croo… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified review1. New and modern hotel; 2. 7-11 located just outside the hotel; 3. In-room, secured safe deposit box (under sofa); 4. Great location in the center of the city. Walk everywhere; 5. Laundry facilities and public bath (no tattoos allowed) on the top floor; 6. Bedroom window opens to allow fresh air inside; 7. Starbucks coffee located just across the street; 8. Entrance to Hisayaodori subway station (Gate 4) located just outside the hotel; 9. Nice room lighting options; 10. Large, comfortable bed and linens; 11. Quality blackout shades keep room dark in the morning; 12. Complimentary toiletries available at reception; 13. Complimentary sleepwear provided; 14. Very easy check-out process.
1. 3p check-in time is later than usual; 2. Can't use public bath if you have tattoo(s); 3. LED lights from television and aircon panel distract from sleeping at night, but I was able to cover them with black electrical tape; 4. Using hot water at room sink reduces pressure to a trickle (room 907).
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewJapanese style breakfast, very good.
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewHotel is very close to metro station. Nice onsen with indoor and outdoor onsen pools. Room size is quite decent for a Japanese hotel I would say.
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewIt is well located close to subway, the room was fine and had everything required from a basic room. I found it comfortable. Staff were helpful.
I specifically tried to book a nicer hotel room with a good view, but it was perhaps more of just a basic room, and the view was only fair despite it being advertised as ' room with a view' The value was ok for central Nagoya.
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewI liked the location, very near to the subway. Local attractions are walking distance. Bed is decent and very comfortable. The TV has netflix and other apps. The public bath is very clean. Breakfast is great.
A bit expensive, but youll get what you pay for.
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLove the location It was near everything by walking or subway If you want coffee nearby or grocery store around the corner
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya Milinda
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewIt is well located near the subway station, bedroom is comfortable, all amenities and pijamas are provided.
The bedroom was a little bit small.
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs and were able to make your vacation more memorable. We look forward to having you back with us for another memorable stay Nishitetsu Hotel Croom Nagoya Milinda
Dear Valued Guest, We are overwhelmed by your extremely encouraging sentiments shared with us based on your stay at Nishitetsu Hotel Croom Nagoya. It is truly a delight for our staff to note that we were able to cater to all your needs … Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewLocation close to train stations and retail/restaurants. Staff very friendly and helpful.
Room very small. Not much space to move around. Very little sheikh in bathroom to hold toiletries. Cleaning staff very noisy.
Thank you for staying with us. We apologize for any inconvenience caused by the cleaning staff. We will strive for further education. Thank you for your time and contribution. Nishitetsu Hotel Croom Nagoya
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewGreat location. Literally next door to the subway. 2 blocks from the main shopping strip. Hotel was very clean. Staff very friendly and ready to help if needed.
Cleaning staff were very noisy when cleaning rooms on the same floor.
Thank you for staying with us. We apologize for any inconvenience caused by the cleaning staff. We will strive for further education. Thank you for your time and contribution. Nishitetsu Hotel Croom Nagoya
Reviewed: 30 May 2025 · Stayed in May 2025
Verified review- very close to the station - easy check-in/out process - room was simple yet sufficient - in-house sento was nice
- pillows were too hard and uncomfortable - shower curtains smelled a bit musty
Thank you for staying with us. Thank you again for your valuable feedback. We will continue to strive for further service improvement and facility management. Nishitetsu Hotel Croom Nagoya
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified review