The room was very comfortable. Location was great, very convenient.

Stayed in August 2025

The venue was hard to find: only because taxi drivers didn’t know about it as it is relatively new and the hotel and reception only start from the fourth floor

We received a free upgrade and the entire hotel was lovely

Stayed in August 2025

More variety, western type food. More tea bags , maybe milk ( long life)

Stayed in July 2025

The breakfast would have been very repetitive if you stayed for more than one night

loved it’s location close to Yokohama station and the maze of underground shops. It’s is a beautifully modern hotel Loved the bakery within the hotel

Stayed in August 2025

N/A

Very modern, clean and comfortable. Residential room had the added benefit of washing machine microwave and fridge.

Stayed in August 2025

Breakfast choices are limited ..not worth it

Bad is comfortable , room is big enough, facilities is good. Location is really convenient.

Stayed in July 2025

The room cleaner did not throw away our coffee bag with 2 empty coffee cups, near the rubbish truck. Hotel is lacking the manpower. I did not see many hotel staffs to assist. Hotel is using the lockers to keep bag after check out and they require the “actual transportation card” to complete. However nowadays most of us are using the e-transportation card in the Apple wallet. It took some time to solve our luggages without any informative instructions.

The hotel is very new, with good location, just few minutes walk from JR station. The bathroom is nice. Room is comfortable.

Stayed in August 2025

All staffs are very helpful. Even before the stay, they were very active responding to every inquiries I had. On the arrival date, my flight arrived early, the staff were promptly to support my early check in. The rooms are very clean and comfort. The location has easy access to train station for travelers to carry their luggages in a walking distance. In additon the hotel is acessessible to shopping malls and restuarants.

Stayed in August 2025

None

Nice cafe within hotel

Stayed in July 2025

The air conditioner was a bit confusing to use. Instructions would have been helpful.

Clean, close to the train station and staff were very helpful and kind. Having a washing machine in the room was very nice.

Stayed in August 2025

N.A.

Room is spacious, and simple things like cables are provided for. Facilities are good.

Stayed in August 2025

Rooms are very cozy and I didn't find great laptop working spaces.

Amazing barista and Cafe staff.

Stayed in July 2025

The hotel lobby is on the 6th floor of a mall, finding it was tricky. The quickest way from the station was to take the west exit and use the elevator and walkways that lead to the ground floor of the mall that has and outside escalator or interior elevators to take you to the lobby. No dresser to unpack clothes for 3 people, the 2 drawer dresser is enough for one person. No microwave in the room, each floor has a microwave in a "utility" room that has Ice and a vending machine as well.

Once we found the shortest path from hotel to the train station it became very convenient to travel. It takes < 10 min to get to the Yokohama station from the hotel. In Japan this is invaluable and saved us a lot of time in transfers while travelling to places. There are hundreds of train stations but you end up needing transfers, finding a place near the main station will save you a lot of time. The room was very spacious with a great view of the city. We were on the 12th floor. Every room configuration is different and ours (deluxe king room) was a large room with a wall of floor to ceiling windows. There was enough space in the room to line our 3 large and 3 small bags along the windows without them getting in the way. Even with the sofa converted to a full bed we felt the space was roomy. The shower and toilet were modern clean and spacious. The toiletry amenities were high quality. The double sinks were spacious and helped us get ready without getting in each others way. We didn't use the washer/dryer which is available on certain floors. You can monitor progress of your machine on the TV which is cool. There is some space in the entryway to hand a few clothes and a 2 drawer dresser good for one person. We did not try the restaurants but did purchase at the cafe/bakery in the lobby which had great options albeit a little pricey. Use the "world currency exchange yokohama sogo" it's right across the canal in the Sogo building on the 6th floor. Get snacks and drinks at the Aeon mall, way cheaper than 7-11. Plenty of restaurants within 10 mi walking distance.

Stayed in June 2025

Little high price

Good location, very clean and well trained staff

Stayed in July 2025

No room service

Elegant, convenient to train station, room was nice size

Stayed in July 2025

Great hotel and location. Would stay here again

Stayed in July 2025

Good location

Stayed in May 2025

Very convenient, close to station, restaurants and shopping malls whatever you need!

Stayed in July 2025

Very cosy clean and central

Stayed in July 2025

Clean and new facilities. Excellent value, big room

Stayed in July 2025

It was a little hard to find because it is onnthe 4th Floor of a building with many other businesses.

These were the most comfortable rooms we stayed in for our entire trip. Beds were very comfortable, rooms were a great size. Everything was very clean and designed well.

Stayed in July 2025

Very helpful staffs. Guides to surroundings are very detailed

Stayed in June 2025

None

New hotel - awesome! Very nice room. Spacious by comparison. Nice location. Close to Yokohama station. Loved our stay. Very attentive. Laundry was plenty. Vending machines on every other floor.

Stayed in June 2025

Limited seats at the lobby

New and near station

Stayed in June 2025