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Reviews of Sotetsu Fresa Inn Sendai 3 stars

980-0021 Miyagi, Sendai, Aoba-ku Chuo 4-4-5, Japan

#7 of 127 hotels in Sendai

Guests' Choice

Review score

Based on 792 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    N/A

    The hotel was a short walk from the eki/station (and the directions on the website were very helpful!). Check-in went very smoothly on the machines, and a front desk attendant helped us buy breakfast tickets for the next morning (note: the staff was very friendly and helpful, despite our rusty Japanese). The front lobby amenities were great (esp. the lotions!), and the room was perfect (clean, spacious, with a small desk to put items). Coin laundry was available onsite, although the status of one of the three machines didn't match what was shown on the in-room tv infochannel. The breakfast here was very solid and allowed us to sample a lot of the local Sendai specialties (e.g. zunda mochi, gyutan curry). Would definitely stay here and buy breakfast here again!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Really pleasant. Looking forward to staying there again.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    A reception staff member warmly greeted me at the door and assisted me with a small issue I had with my payment method. She was fantastic! The rest of the staff would also warmly greet every time I passed by reception. I reccomend this hotel to anyone looking to stay near Sendai station. Well done to them!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were a bit small but that's standard for sotetsu Fresa. They were comfortable, functional and affordable. Breakfast was good and the location was great.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    In general pretty good.
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night

    Everything is self-help from check-in to check-out. It may be efficient but lack of human-touch.

    Location is great and very close to Sendai station and the morning market. Compared to other hotels I stayed in this Japan trip, the room was much bigger and better. Offering two beds instead of one bed is very helpful. Breakfast is Japanese style so be prepared.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Good location, nice, clean room.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Good location, fairly close to the bus and train station. Also not far from the main shopping / restaurant areas. Spacious, clean room with smart lay-out.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    10
    Unexpectedly great
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights

    N/A

    Very large room. Good location to reach not only important stations (metro and train), but also within walking distance to the evening district (restaurants and shopping). Friendly personnel that helped us with shipping our luggage.

    Stayed in June 2025

  • Reviewed: 22 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I wouldn't suggest the breakfast to europeans or westerns, there was some toast and scrambled eggs but the majority is oriented towards asian diet.

    it's good and comfortable. I also liked the provided amenities.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights

    Such a nice hotel. Pretty large rooms, and very central.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Great quality for a cheap price
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It's my second time stoping at a Fresa Inn hotel and I must say I' always surprised by the quality of the room and service despite the price being quite cheap (similar to APA Hotels but you get a wider and better room). Near the Sendai train station (about 5min walk)

    Stayed in June 2025

  • Reviewed: 29 June 2025

    9.0
    Nice hotel with great breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    Certain English-speaking tourists in the restaurant were a bit noisy, but this is a minor thing.

    We really liked the Sotetsu Fresa Inn in Sendai, staff was friendly and the location is good. We backpacked about a month through Japan, and afterwards I can say that the best and most memorable hotel breakfasts were eaten at this hotel. They have a good Japanese (and also Western) style breakfast with variations in dishes in between days, the view from the restaurant on the street is also awesome as you can just watch people as they pass to work.

    Stayed in May 2025

  • Reviewed: 29 June 2025

    9.0
    Great value for money
    • Family with young children
    • Connecting Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a little small and the beds could be a little more comfortable.

    Good location and lots of food options nearby. I stayed in a connecting room which is a fantastic setup when traveling with kids. The TV shows whether there is any washing machine in use, which is really convenient. The staff were also very friendly.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Awesome!
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    Personally I didn’t like the breakfast.

    Awesome location, nice staff, good room

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    Nothing in particular

    I have used this hotel 2-3 times, and it's a convenient option when having a business trip. The facilities are great, the rooms are nice, and the location is excellent. I recommend booking in advance to get great rates.

    Stayed in May 2025

  • Reviewed: 25 June 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Very small room, where you have to sit on the bed since there are no additional chairs and no space for them. No wardrobe, just couple of hangers. Suitcase has to be stored under your bed with everything inside

    Located near the station, shops and restaurants nearby. a large selection of free cosmetics. Good breakfast

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    A budget-friendly and comfortable place to stay near Sendai station.
    • Business trip
    • Group
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights

    There was a slight unusual odor in the bathroom, which I later suspected might be from the hand soap. I would suggest checking the source of the smell for confirmation.

    The location is within an acceptable distance from Sendai Station. There are many good restaurants in the area. I liked the bed—it supported my body well and wasn’t too soft. There were many free complimentary amenities, such as face masks and lotion, available in the hotel lobby.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    8.0
    Over a very good stay.
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    Room was next to the elevator, so you heard the elevator whenever it was in operation.

    Convenient location to get to and to get to transportation hubs. Very near the main train station.

    Stayed in May 2025

  • Reviewed: 20 June 2025

    8.0
    But the rest was very nice.
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The personal is not speaking English.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    Overall : location is good. Close to major shopping centre.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Very good location. Friendly staff and new clean room.
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 9 nights

    The room was very small, with very little place for keeping a bit suitcase or hanging the clothes around. Not ideal for long stays (nearly 10 days).

    Very close to the railway station that is the core of the city, so very convenient for transport and for finding a place for having a bite, morning and evening. Friendly staff, very clean and pretty new.

    Stayed in May 2025

  • Reviewed: 7 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just a great hotel overall. Nice rooms and amazing location right in the heart of Sendai.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I liked it all.

    It was close to the station and central to the centre of town. There was a good selection for breakfast.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    8.0
    Great breakfast and good location
    • Leisure trip
    • Group
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Floor along the wall and corner looks dusty.

    Great breakfast and good location close to morning market. Toilet and bathroom are separate.

    Stayed in May 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No comment

    The location is super great, only 3-5 minutes walk to Sendai station, and nearby Sendai morning market.

    Stayed in May 2025

Showing 1 – 25

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