Reviews of Sotetsu Fresa Inn Sendai 3 stars
980-0021 Miyagi, Sendai, Aoba-ku Chuo 4-4-5, Japan
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel was a short walk from the eki/station (and the directions on the website were very helpful!). Check-in went very smoothly on the machines, and a front desk attendant helped us buy breakfast tickets for the next morning (note: the staff was very friendly and helpful, despite our rusty Japanese). The front lobby amenities were great (esp. the lotions!), and the room was perfect (clean, spacious, with a small desk to put items). Coin laundry was available onsite, although the status of one of the three machines didn't match what was shown on the in-room tv infochannel. The breakfast here was very solid and allowed us to sample a lot of the local Sendai specialties (e.g. zunda mochi, gyutan curry). Would definitely stay here and buy breakfast here again!
N/A
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewA reception staff member warmly greeted me at the door and assisted me with a small issue I had with my payment method. She was fantastic! The rest of the staff would also warmly greet every time I passed by reception. I reccomend this hotel to anyone looking to stay near Sendai station. Well done to them!
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased to have received such high praise for your stay with us, and we sincerely thank you for your kind words. We are very encouraged by your praise for the front desk staff's service. We will continue to strive to provide customer-oriented services and aim to be a hotel loved by many customers. We look forward to seeing you again at our hotel. Thank you for staying with us. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased to have received such high praise for your stay with us, and we sincerely thank you for your kind words. We are very encouraged by your praise for the front desk staff&#… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRooms were a bit small but that's standard for sotetsu Fresa. They were comfortable, functional and affordable. Breakfast was good and the location was great.
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased to have received such high praise for your stay and would like to express our sincere gratitude. We will continue to strive to provide customer-oriented services and aim to be a hotel loved by many customers. We hope you will stay with us again when you visit Sendai. Thank you for staying with us. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased to have received such high praise for your stay and would like to express our sincere gratitude. We will continue to strive to provide customer-oriented services and aim… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation is great and very close to Sendai station and the morning market. Compared to other hotels I stayed in this Japan trip, the room was much bigger and better. Offering two beds instead of one bed is very helpful. Breakfast is Japanese style so be prepared.
Everything is self-help from check-in to check-out. It may be efficient but lack of human-touch.
Thank you for staying at Sotetsu Fresa Inn Sendai. We would also like to express our gratitude for taking the time to write a review despite your busy schedule. We were delighted to read that you enjoyed your stay. We apologize for any inconvenience you may have experienced with the self-check-in and check-out process. Going forward, we will strive to improve our services by not only relying on our guests but also having front desk staff assist you, ensuring a more customer-centric approach. We hope you will choose to stay with us again in the future. Thank you for choosing our hotel. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We would also like to express our gratitude for taking the time to write a review despite your busy schedule. We were delighted to read that you enjoyed your stay. We apologize for any in… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewGood location, fairly close to the bus and train station. Also not far from the main shopping / restaurant areas. Spacious, clean room with smart lay-out.
Thank you for staying at Sotetsu Fresa Inn Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your comments. Based on the origin of our hotel's name, "Fresa," which means "Fresh," "Sense," and "Amenity," our staff will strive to provide you with a fresh and pleasant feeling and comfortable service with a sincere smile and hospitality, and sincerely hope that you will have a meaningful stay with us. We sincerely hope that your stay with us was a meaningful one. We look forward to seeing you again. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your comments. Based on the origin of our hotel's name, "Fresa," which means "F… Show more
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewVery large room. Good location to reach not only important stations (metro and train), but also within walking distance to the evening district (restaurants and shopping). Friendly personnel that helped us with shipping our luggage.
N/A
Thank you very much for staying at Sotetsu Fresa Inn Sendai. We sincerely appreciate your evaluation. We were very pleased to receive your kind words for our staff during your stay. We are honored to have been of service to you during your stay. We will continue to strive to provide customer-oriented services and aim to be a hotel loved by many customers. We would be delighted if you choose to stay with us again in the future. Thank you once again for choosing to stay with us. Sotetsu Fresa Inn Sendai
Thank you very much for staying at Sotetsu Fresa Inn Sendai. We sincerely appreciate your evaluation. We were very pleased to receive your kind words for our staff during your stay. We are honored to have been of service to you during y… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewit's good and comfortable. I also liked the provided amenities.
I wouldn't suggest the breakfast to europeans or westerns, there was some toast and scrambled eggs but the majority is oriented towards asian diet.
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very happy to hear that your stay with us was highly appreciated and we thank you from the bottom of our hearts. However, we are very sorry that we could not provide you with a satisfactory breakfast. We will take your comments into consideration and strive to provide a breakfast that more guests can enjoy. We hope you will visit us again when you come to Sendai. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very happy to hear that your stay with us was highly appreciated and we thank you from the bottom of our hearts. However, we are very sorry that we could not provide you with a satis… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewSuch a nice hotel. Pretty large rooms, and very central.
Thank you for staying at Sotetsu Fresa Inn Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your comments. Based on the origin of our hotel's name, "Fresa," which means "Fresh," "Sense," and "Amenity," our staff will strive to provide you with a fresh and pleasant feeling and comfortable service with a sincere smile and hospitality, and sincerely hope that you will have a meaningful stay with us. We sincerely hope that your stay with us was a meaningful one. We look forward to seeing you again. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your comments. Based on the origin of our hotel's name, "Fresa," which means "F… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewEverything was perfect
Thank you for staying at the Sotetsu Fresa Inn Sendai. We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts. We will continue to strive to provide services that are attentive to our guests and aim to be a hotel that is loved by many guests. We hope you will visit our hotel again when you come to Sendai. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at the Sotetsu Fresa Inn Sendai. We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts. We will continue to strive to provide services that … Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewIt's my second time stoping at a Fresa Inn hotel and I must say I' always surprised by the quality of the room and service despite the price being quite cheap (similar to APA Hotels but you get a wider and better room). Near the Sendai train station (about 5min walk)
Thank you for staying at the Sotetsu Fresa Inn Sendai. We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts. We will continue to strive to provide services that are attentive to our guests and strive to be a hotel that is loved by many of our guests. We hope that you will use our hotel again in the future. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at the Sotetsu Fresa Inn Sendai. We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts. We will continue to strive to provide services that … Show more
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewWe really liked the Sotetsu Fresa Inn in Sendai, staff was friendly and the location is good. We backpacked about a month through Japan, and afterwards I can say that the best and most memorable hotel breakfasts were eaten at this hotel. They have a good Japanese (and also Western) style breakfast with variations in dishes in between days, the view from the restaurant on the street is also awesome as you can just watch people as they pass to work.
Certain English-speaking tourists in the restaurant were a bit noisy, but this is a minor thing.
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased that you gave us such a high evaluation of your stay and would like to thank you from the bottom of our heart. Our breakfast is based on the theme of “local production for local consumption,” and is served in a Japanese/Western buffet style with fresh local ingredients procured from the Sendai morning market and Miyagi Prefecture's local cuisine. We are honored to have been able to provide our guests with a memorable breakfast. Encouraged by your kind words, we will continue to provide you with breakfast that allows you to enjoy the local cuisine of Miyagi Prefecture. We hope that you will take advantage of our hotel again in the future. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased that you gave us such a high evaluation of your stay and would like to thank you from the bottom of our heart. Our breakfast is based on the theme of “local production f… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGood location and lots of food options nearby. I stayed in a connecting room which is a fantastic setup when traveling with kids. The TV shows whether there is any washing machine in use, which is really convenient. The staff were also very friendly.
The rooms were a little small and the beds could be a little more comfortable.
Thank you very much for choosing Sotetsu Fresa Inn Sendai. We would also like to thank you for your high evaluation of your stay with us. We are delighted to read that you and your family enjoyed your stay in our connecting rooms. We will share your valuable feedback on the room with our staff to improve our services and make your stay more comfortable. We hope you will visit us again when you come to Sendai. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you very much for choosing Sotetsu Fresa Inn Sendai. We would also like to thank you for your high evaluation of your stay with us. We are delighted to read that you and your family enjoyed your stay in our connecting rooms. We will s… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewAwesome location, nice staff, good room
Personally I didn’t like the breakfast.
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts. We are very pleased to hear your compliments on our staff's hospitality. We will continue to strive to provide services that are attentive to our guests and strive to be a hotel that is loved by many of our guests. We hope that you will take the opportunity to stay with us again. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts. We are very pleased to hear your compliments on our staf… Show more
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewI have used this hotel 2-3 times, and it's a convenient option when having a business trip. The facilities are great, the rooms are nice, and the location is excellent. I recommend booking in advance to get great rates.
Nothing in particular
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased to receive a high evaluation of your stay and would like to thank you from the bottom of our hearts. We are honored that you have once again chosen our hotel among the many hotels in Sendai. We hope that we can continue to earn your continued patronage in the future, and we will continue to pay attention to safety and cleanliness, and strive to provide a safe and comfortable environment for our guests. We hope you will stay with us again when you visit Sendai. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at Sotetsu Fresa Inn Sendai. We are very pleased to receive a high evaluation of your stay and would like to thank you from the bottom of our hearts. We are honored that you have once again chosen our hotel among the m… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocated near the station, shops and restaurants nearby. a large selection of free cosmetics. Good breakfast
Very small room, where you have to sit on the bed since there are no additional chairs and no space for them. No wardrobe, just couple of hangers. Suitcase has to be stored under your bed with everything inside
Thank you for staying at the Sotetsu Fresa Inn Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your comments. Our breakfast is a Japanese/Western buffet breakfast with local ingredients from the Sendai morning market and Miyagi Prefecture's local cuisine, under the theme of "local production for local consumption. We are very pleased that we were able to provide a breakfast that satisfied our guests. However, we apologize for the inconvenience caused by the room size not meeting your expectations. We will share your comments with our staff to see if there is anything we can improve upon in the future, and will strive to improve our services to provide you with a better stay. We hope that you will consider staying at our hotel again when you visit Sendai. Thank you very much for your stay. Sotetsu Fresa Inn Sendai
Thank you for staying at the Sotetsu Fresa Inn Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your comments. Our breakfast is a Japanese/Western buffet breakfast with local ingredients… Show more