604-8211 Kyoto, Kyoto, Nakagyo-ku, Tamakuracho 120, Japan
#57 of 699 hotels in Kyoto
Guests' ChoiceBased on 191 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.4
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 August 2025
Tyson
United StatesThe location is ok , close enough to the subway stops so you aren’t hauling luggage everywhere . But you’ll need the subway to get to any of the sites .
Really nice hotel . Spacious rooms and bathrooms unlike other hotels in Japan. We loved this hotel .
Stayed in August 2025
Reviewed: 26 July 2025
Covaciu
Netherlands-
The most amazing experience. In the heart of Kyoto, everything was very nice. The quality of rooms and service was remarkable. Thank you so much
Stayed in July 2025
Reviewed: 24 July 2025
Yannick
SwitzerlandThe breakfast is served in the room and you can’t chose anything apart from the drink
The hotel is in a prime location next to a metro stop Spacious room and fantastic service
Stayed in July 2025
Reviewed: 18 July 2025
Rex
New ZealandA small boutique hotel with large rooms (for Japan) with everything you could possibly need available. Awesome shower comfortable bed and great pillows. I extended my stay because I was so comfortable and well looked after.
Stayed in July 2025
Reviewed: 16 June 2025
Leila
SingaporeNothing... Maybe the fact that the sun came out at 4:45 am (summer), and although the curtains are thick, there is a bit of space between the curtains and the wall and the light slips in.
Everything. The beautifully decorated room. The bath and shower. The comfort of the bed. The quietness of the place! The size of the room (we were upgraded since we stayed more than 5 nights). We keep coming back to this hotel whenever we visit Kyoto. We are never disappointed. The staff is very helpful and friendly too.
Stayed in June 2025
Reviewed: 11 June 2025
Haly
AustraliaOutstanding hotel and such a large and comfortable room. Everything was of the highest quality including a large and very comfortable bed - the jet bath was a real plus. The hotel is close to the metro and there were so many eating options in the area - a really good location for foodies! Best of all were the staff who went above and beyond to make sure we enjoyed our stay. I highly recommend this hotel.
Stayed in April 2025
Reviewed: 29 May 2025
Adam
IsraelSignage on the hotel was very small. We walked past the front three times before we realized where it was. A little bit further away from tourist, attractions, and restaurants than we planned
Lovely, small quiet hotel All new facilities in the room, very friendly and helpful staff
Stayed in May 2025
Reviewed: 21 May 2025
George
AustraliaSpacious room with one of the comfiest beds I've ever slept in. Super handy location too, a short walk from Pontocho and Gion. Close enough to the metro too.
Stayed in May 2025
Reviewed: 21 May 2025
Marta
NorwayNothing to say here :)
Super good location, lovely and super helpful personell, super clean. I regret not buying the pijamas because they were just sooo comfy!
Stayed in May 2025
Reviewed: 8 May 2025
Jakow
BrazilTo leave.
Evrything. Great choice. We had an excellent stay.
Stayed in May 2025
Reviewed: 4 May 2025
Jack
AustraliaThe room was so spacious! Comfy bed and, the bath and shower was awesome.
Stayed in May 2025
Reviewed: 30 April 2025
Miguel
SwitzerlandGood for shopping area, far from old town
Nice small hotel
Stayed in April 2025
Reviewed: 27 April 2025
Simon
AustraliaThis hotel was fantastic. It was clean, comfortable and very welcoming. The rooms were large and facilities great. Location good, not far from the train or markets. Would highly recommend staying here.
Stayed in April 2025
Reviewed: 25 April 2025
Rune
NorwayVery comfortable beds, and nice rooms. Decently large as well. Enjoyed that we didn't need to bring the key, but left it at the reception when we went out. Very good location with a quiet are, but also a short distance to the main areas of the city!
Stayed in April 2025
Reviewed: 23 April 2025
Kathryne
New ZealandHandy location to town while not being too close. So felt quiet and had a real neighbourhood vibe. Lovely little restaurants on the surrounding streets. Very quiet and the staff were super helpful. Room size was great for three of us.
Stayed in April 2025
Reviewed: 18 April 2025
Hari
United Statescant think of anything
very close to Nishiki market and easy access through bus to other neighborhoods.
Stayed in April 2025
Reviewed: 16 April 2025
Annefleur
NetherlandsIt was perfect! Just be sure to check if you ask reception when they make a dinner reservation for you it is non smoking. We didnt, so ended up leaving the place they booked due to all the smokers at a sushi restaurant
Best hotel we’ve stayed in in Japan. Amazing bed, great almost spa like bathroom, kind and helpful staff, spacious, clean. Couldn’t wish for anything more!
Stayed in April 2025
Reviewed: 15 April 2025
Daivaras
SingaporeI feel there was a misunderstanding about the beds. The room had double bed + futon. We paid for extra bed, so my understanding was that we were supposed to have a room with a double bed, futon + extra bed, instead, there were no extra beds in the hotel, they just prepare the futon for that extra fee.. That made our sleeping arrangements not very comfortable, but we were able to find a reasonable solution with the hotel personnel.
The hotel was clean, had all the amenities, quite strategic location for a short stay in Kyoto. Spacious rooms.
Stayed in April 2025
Reviewed: 9 April 2025
Karen
AustraliaNothing
Lovely hotel, traditional feel but very modern. Extremely helpful staff and well located , in a quiet street. Very comfortable bed and lovely bathroom.
Stayed in March 2025
Reviewed: 4 April 2025
Rachel
United Arab EmiratesAmazing Charming Hotel.. the bed is so comfortable and the shower is amazinnggggg.. so well designed and has nice facilities like jaccouzi and water fountain.. location is a bit far from centre but it was ok like 15 min walk from the centre.. lovely staff..
Stayed in March 2025
Reviewed: 3 April 2025
Sailesh
AustraliaWe stayed for 6 nights and the hotel plus the room was really nice. The room was large, sound proofed and the shower was awesome. It is walking distance to subway line and many many hidden gems of eating places…just remember to go early or book in advance. What makes the hotel excellent is the staff members who really go out of their way to meet any needs. Thanks for a great stay 👍🏽
Stayed in April 2025
Reviewed: 2 April 2025
Chris
United KingdomNothing
Great location, lovely staff, lovely space. Transferred our reservation forward two days free of charge after we got trapped in the UK due to Heathrow airport fire and risked missing our first two nights stay. Got upgraded on arrival too!
Stayed in March 2025
Reviewed: 1 April 2025
Jenna
AustraliaGreat location, close to everything but far enough away to be in a quiet neighbourhood. No washing machine or vending machine however the bed was the most comfortable bed I've ever slept in!
Stayed in April 2025
Reviewed: 29 March 2025
Ross
AustraliaEverything superb. Excellent location with an easy walk to shops and market
Stayed in March 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content