Reviews of Kyoto Shinmachi Rokkaku Hotel grandereverie 4 stars
604-8211 Kyoto, Kyoto, Nakagyo-ku, Tamakuracho 120, Japan

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReally nice hotel . Spacious rooms and bathrooms unlike other hotels in Japan. We loved this hotel .
The location is ok , close enough to the subway stops so you aren’t hauling luggage everywhere . But you’ll need the subway to get to any of the sites .
Dear Tyson, Thank you very much for staying at the Kyoto Shinmachi Rokkaku Hotel Grand Rêverie. We would also like to thank you again for the many compliments you have given us. We are happy to hear that your stay with us was satisfactory. The entire staff looks forward to welcoming you back to Kyoto again. Thank you very much for your kind attention. Kyoto Shinmachi Rokkaku Hotel Grand Reverie
Dear Tyson, Thank you very much for staying at the Kyoto Shinmachi Rokkaku Hotel Grand Rêverie. We would also like to thank you again for the many compliments you have given us. We are happy to hear that your stay with us was satisfactory. … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe most amazing experience. In the heart of Kyoto, everything was very nice. The quality of rooms and service was remarkable. Thank you so much
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Dear Covaciu, Thank you very much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you for your kindness in sending us such a nice review. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards,Kyoto Shinmachi Rokkaku Hotel grandereverie
Dear Covaciu, Thank you very much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you for your kindness in sending us such a nice review. We hope you will explore more of Kyoto on your next visit. Our team looks forward … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe hotel is in a prime location next to a metro stop Spacious room and fantastic service
The breakfast is served in the room and you can’t chose anything apart from the drink
Dear Yannick,Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear Yannick,Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service. We hope you will explore more of Kyoto on your… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewA small boutique hotel with large rooms (for Japan) with everything you could possibly need available. Awesome shower comfortable bed and great pillows. I extended my stay because I was so comfortable and well looked after.
Dear Rex,Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear Rex,Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service. We hope you will explore more of Kyoto on your nex… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewConvenient
The pillows and pillow cases had a bad smell
Dear Hee Soon,, Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. We apologize for the room. We will check the rooms, including the one you stayed in, and discuss with our cleaning staff about cleaning them properly so that you will have a more comfortable stay the next time you stay with us. We hope you will visit us again when you come back to Kyoto. Thank you very much.We sincerely look forward to welcoming you back in Kyoto in the near future. Best regards, Kyoto Shinmachi Rokkaku Hotel grandereverie
Dear Hee Soon,, Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. We apologize for the room. We will check the rooms, including the one you stayed in, and discuss with our cleaning staff about cleaning them properly so tha… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewEverything. The beautifully decorated room. The bath and shower. The comfort of the bed. The quietness of the place! The size of the room (we were upgraded since we stayed more than 5 nights). We keep coming back to this hotel whenever we visit Kyoto. We are never disappointed. The staff is very helpful and friendly too.
Nothing... Maybe the fact that the sun came out at 4:45 am (summer), and although the curtains are thick, there is a bit of space between the curtains and the wall and the light slips in.
Dear LEILA, Thank you very much for staying at Kyoto Shinmachi Rokkaku Hotel Grande Berry several times. Thank you very much for taking the time to share your impressions of your stay with us. We are very pleased to hear your heartwarming words about our hotel and our staff. Thank you very much.
Dear LEILA, Thank you very much for staying at Kyoto Shinmachi Rokkaku Hotel Grande Berry several times. Thank you very much for taking the time to share your impressions of your stay with us. We are very pleased to hear your heartwarming w… Show more
Reviewed: 11 June 2025 · Stayed in April 2025
Verified reviewOutstanding hotel and such a large and comfortable room. Everything was of the highest quality including a large and very comfortable bed - the jet bath was a real plus. The hotel is close to the metro and there were so many eating options in the area - a really good location for foodies! Best of all were the staff who went above and beyond to make sure we enjoyed our stay. I highly recommend this hotel.
Dear Haly , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your staying experience with us. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear Haly , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your st… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLovely, small quiet hotel All new facilities in the room, very friendly and helpful staff
Signage on the hotel was very small. We walked past the front three times before we realized where it was. A little bit further away from tourist, attractions, and restaurants than we planned
Dear Adam, Thank you very much for your stay and wonderful review. We are very honored by your compliments. We also appreciate your valuable feedback. We will continue to strive to provide better service, so we look forward to seeing you again. Thank you very much from Kyoto Shinmachi Rokkaku Hotel Grande Reverie.
Dear Adam, Thank you very much for your stay and wonderful review. We are very honored by your compliments. We also appreciate your valuable feedback. We will continue to strive to provide better service, so we look forward to seeing you ag… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was tasty and plentiful. The trays always turned up at the time requested.
Thank you for taking the time to leave us a nice review. We appreciate you taking the time out of your busy schedule to share your impressions of your stay with us. We hope you will visit our hotel again when you come back to Kyoto. We all look forward to welcoming you again. All of us at Kyoto Shinmachi Rokkaku Hotel Grande Verrier look forward to seeing you again.
Thank you for taking the time to leave us a nice review. We appreciate you taking the time out of your busy schedule to share your impressions of your stay with us. We hope you will visit our hotel again when you come back to Kyoto. We all … Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewSpacious room with one of the comfiest beds I've ever slept in. Super handy location too, a short walk from Pontocho and Gion. Close enough to the metro too.
Dear George, Thank you very much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you very much for taking the time to share your impressions of your stay with us. We are truly delighted to hear your heartwarming words about our hotel and our staff. Best regards, Kyoto Shinmachi Rokkaku Hotel grandereveri
Dear George, Thank you very much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you very much for taking the time to share your impressions of your stay with us. We are truly delighted to hear your heartwarming words ab… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewSuper good location, lovely and super helpful personell, super clean. I regret not buying the pijamas because they were just sooo comfy!
Nothing to say here :)
Dear marta , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your staying experience with us. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear marta , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your s… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewEvrything. Great choice. We had an excellent stay.
To leave.
Dear Jakow , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your staying experience with us. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear Jakow , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your s… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe room was so spacious! Comfy bed and, the bath and shower was awesome.
Dear Jack, Thank you for giving us a perfect rating and your kind words. We are so glad to hear that our accommodation met your needs and expectations. We hope to welcome you again very soon. Have a beautiful day! Best wishes,
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewNice small hotel
Good for shopping area, far from old town
Dear Miguel, Thank you very much for your kind and heartwarming review. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear Miguel, Thank you very much for your kind and heartwarming review. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereve… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThis hotel was fantastic. It was clean, comfortable and very welcoming. The rooms were large and facilities great. Location good, not far from the train or markets. Would highly recommend staying here.
Dear SIMON , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your staying experience with us. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear SIMON , Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your s… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewVery comfortable beds, and nice rooms. Decently large as well. Enjoyed that we didn't need to bring the key, but left it at the reception when we went out. Very good location with a quiet are, but also a short distance to the main areas of the city!
Dear Rune,Greetings from Grande Reverie Kyoto Shinmachi Rokkaku Hotel. Thank you very much for taking the time to share your impressions of your stay with us. Best regards,We sincerely look forward to welcoming you back in Kyoto in the near future. Kyoto Shinmachi Rokkaku Hotel grandereverie.
Dear Rune,Greetings from Grande Reverie Kyoto Shinmachi Rokkaku Hotel. Thank you very much for taking the time to share your impressions of your stay with us. Best regards,We sincerely look forward to welcoming you back in Kyoto in the near… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewHandy location to town while not being too close. So felt quiet and had a real neighbourhood vibe. Lovely little restaurants on the surrounding streets. Very quiet and the staff were super helpful. Room size was great for three of us.
Dear Kathryne, Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your staying experience with us. We hope you will explore more of Kyoto on your next visit. Our team looks forward to welcoming you back to Kyoto. Best regards, Kyoto Shinmachi Rokkaku hotel grandereverie
Dear Kathryne, Thank you for your kindness in sending us such a nice review. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service.Thank you so much for taking the time to share your… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewvery close to Nishiki market and easy access through bus to other neighborhoods.
cant think of anything
Dear Hari, Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you so much for taking the time to share your staying experience with us. Your kind compliments motivated us for further efforts to provide our precious customers more excellent service. We sincerely look forward to welcoming you back in Kyoto in the near future. Best regards, Kyoto Shinmachi Rokkaku Hotel grandereverie
Dear Hari, Warmest greetings from Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you so much for taking the time to share your staying experience with us. Your kind compliments motivated us for further efforts to provide our precious cu… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewBest hotel we’ve stayed in in Japan. Amazing bed, great almost spa like bathroom, kind and helpful staff, spacious, clean. Couldn’t wish for anything more!
It was perfect! Just be sure to check if you ask reception when they make a dinner reservation for you it is non smoking. We didnt, so ended up leaving the place they booked due to all the smokers at a sushi restaurant
Dear Annefleur, our heartfelt greetings from Kyoto Shinmachi Rokkaku Hotel Grande Reverie. Thank you so much for all the kind words of praise. Your kind words have encouraged us to make further efforts to provide even better service to our valued guests. We are very happy to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back to Kyoto. Thank you. Kyoto Shinmachi Rokkaku Hotel Grande Reverie
Dear Annefleur, our heartfelt greetings from Kyoto Shinmachi Rokkaku Hotel Grande Reverie. Thank you so much for all the kind words of praise. Your kind words have encouraged us to make further efforts to provide even better service to our … Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe hotel was clean, had all the amenities, quite strategic location for a short stay in Kyoto. Spacious rooms.
I feel there was a misunderstanding about the beds. The room had double bed + futon. We paid for extra bed, so my understanding was that we were supposed to have a room with a double bed, futon + extra bed, instead, there were no extra beds in the hotel, they just prepare the futon for that extra fee.. That made our sleeping arrangements not very comfortable, but we were able to find a reasonable solution with the hotel personnel.
Dear Daivaras, Thank you for your wonderful review. We appreciate your kind words about the cleanliness and location of our hotel. We apologize for any inconvenience or trouble you may have experienced with your room. We are very pleased to hear that you were satisfied with your stay. All our staff look forward to welcoming you back. Thank you for your continued support from Kyoto Shinmachi Rokkaku Hotel Grande Reverie.
Dear Daivaras, Thank you for your wonderful review. We appreciate your kind words about the cleanliness and location of our hotel. We apologize for any inconvenience or trouble you may have experienced with your room. We are very pleased to… Show more