542-0086 Osaka Prefecture, Osaka, 2-17-3 Nishishinsaibashi, Chuo-ku, Japan
#54 of 727 hotels in Osaka
Guests' ChoiceBased on 1560 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 25 August 2025
Rajeev
United KingdomNothing
Great location, quiet and well air conditioned
Stayed in August 2025
Reviewed: 16 August 2025
Kristine
CanadaThe bathroom was in the middle of the room and so using it was quite awkward.
It was close enough to Dotonbori that we could walk there comfortably. I liked that their toiletries are on the first level and you can take what you need.
Stayed in July 2025
Reviewed: 15 August 2025
Monica
United KingdomMy only problem was the fridge had a noise that randomly came on in outbursts lasting around five minutes or so which interrupted an otherwise peaceful hotel
Location is great and amenities are in abundance 24 hour reception so you don’t have to worry about time
Stayed in August 2025
Reviewed: 11 August 2025
Than
United KingdomN/A
The room was big with three double bed for 3 of us. It is clean and beds are very comfortable. The bonus is the hot bad and sauna. It is right in the centre and about 10 minutes to metro. We would stay here again. We stay at 4 hotels in Japan during our trip, this hotel js the best .
Stayed in August 2025
Reviewed: 10 August 2025
Johannes
NetherlandsVery nice hotel with a good Onsen. The hotel offers a lot of recommendations about local food. These were excellent. Very professional and polite staff. Great place to discover the Dotonbori area.
Stayed in August 2025
Reviewed: 5 August 2025
Callum
AustraliaA bit small, no where to relax in the hotel
Location great
Stayed in July 2025
Reviewed: 30 July 2025
Jordon
AustraliaCan’t think of anything
Great location for buses and a couple mins walk to metro
Stayed in July 2025
Reviewed: 28 July 2025
Jane
AustraliaThe staff are very friendly and helpful. Great location and closest to a lot of shops.
Stayed in June 2025
Reviewed: 26 July 2025
Stephanie
CanadaSmall room
Onsen
Stayed in July 2025
Reviewed: 20 July 2025
Ariel
SingaporeNothing! I love everything!
Love the bath at night after touring Shinsaibashi! It was amazing!!!
Stayed in June 2025
Reviewed: 19 July 2025
Jose
MexicoI have no complaints. Everything is perfect
The location and the staff is always amazing The rooms are always clean, the service is excellent and the onsen is always great. This was my second time at this hotel and I'll comeback everytime
Stayed in July 2025
Reviewed: 18 July 2025
Asena
SwitzerlandThe beds were really hard, stone hard and the pillows as well. They need to be updated.
The staff was excellent as always in Japan, very friendly and polite. They had many amenities available to use free of charge. They had a very nice public bath as well. The location was very good.
Stayed in July 2025
Reviewed: 18 July 2025
Yagci
TurkeyRoom is very small There is house keeper service
Location is perfect
Stayed in July 2025
Reviewed: 18 July 2025
Benjamin
AustraliaHaving to return the key to the front desk each time we left the building. This didn’t make my personal belongings that I left in the room feel secure.
This property was in a great location for those first time in Japan, safe area and easy walk to Dotonbori, the staff were helpful and the rooms were clean and a good size. I would recommend for families staying on Osaka and looking for convenience.
Stayed in July 2025
Reviewed: 16 July 2025
May
United Arab EmiratesAmenities ❤️ public bath and steam room, toiletries but the pillows are very firm
Stayed in July 2025
Reviewed: 14 July 2025
Paul
New ZealandNot a complaint but as I am over 6' tall I find the beds in Japanese hotels to be a little short (my feet tend to hang over the end
N/A hotel does not have a restaurant
Stayed in July 2025
Reviewed: 11 July 2025
John
AustraliaOur toilet broke but they swapped rooms for us straight away
Loved the location, the grocery store underneath, had products downstairs and had baths inside the hotel for you to use. Great for both women and men. Smokers or non-smokers
Stayed in July 2025
Reviewed: 10 July 2025
Daniel
DenmarkThe place was clean, and the staff were lovely. They spoke very good English too.
Stayed in July 2025
Reviewed: 8 July 2025
Sheree
United StatesLocation
Stayed in June 2025
Reviewed: 27 June 2025
Cherie
AustraliaFamily friendly, great size room. Easy walk to dontonbori
Stayed in June 2025
Reviewed: 27 June 2025
Gabriella
New ZealandExcellent location - very close to everything in dotonbori and all stations. Very helpful staff who can speak english. Facilities and accomodation was exceptional! :)
Stayed in June 2025
Reviewed: 25 June 2025
Vanesa
SpainThe location of the Hotel is very good, the cleanliness is perfect and the spa is an unforgettable experience. Spacious room. A highly recommended Hotel. If we return to Osaka we will definitely repeat. We had a problem with the room door and all the staff were attentive to us, especially Serika. They informed us how the problem was being solved and that we didn't miss anything. Very happy with the treatment received and for us a hotel of 10.
Stayed in June 2025
Reviewed: 24 June 2025
Lulette
United StatesLots of people hanging out late at night around the property
Close to Dotonbori, near train station. Lots of amenities & freebies
Stayed in May 2025
Reviewed: 23 June 2025
Jonathan
United KingdomThis stay I had a room at the corner of the building which had a slightly odd configuration - the entryway corridor was extra long but this meant the chair and small table space was in a funny layout which meant I couldn't really sit at the table properly.
It's my second time staying at this hotel and I'd still highly recommend it! The location is just far enough away from the bustle of Dotonbori and yet has good transport links. The building may be a little on the older side but the rooms and amenities are generally comfortable, clean and value for money. The on-site bath is also such a great option and is open late - washing off the grime from a day of exploring and then having a relaxing soak at midnight always felt so great!
Stayed in June 2025
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