904-0404 Okinawa, Onna, 1860-4 Serakaki, Onna, Kunigami-gun, Okinawa, Japan
#8 of 39 hotels in Onna
Guests' ChoiceBased on 106 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.4
Facilities
9.4
Staff
9.2
Value for money
9.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 25, 2025
Judy
AustraliaWe thoroughly enjoyed our stay! The staff were friendly and helpful, and our apartment was clean, comfortable and quite spacious; perfect for our young family. The amenities were great, and we especially enjoyed the complimentary games in the lobby area. The hotel is in a somewhat remote area, however the food trucks onsite each evening were a great dinner option at your doorstep (as well as the hotel restaurant).
Stayed in July 2025
Reviewed: July 10, 2025
Anahm
SpainTe breakfast didnt hace kids friendly options and no milk available
Very Big room, very well equipated. Great swimming pool.
Stayed in July 2025
Reviewed: June 18, 2025
Sze
SingaporeThe room was beautiful - clean, spacious and very comfortable. However, while the staff was polite, communication in English was quite limited, as a result they appeared indifferent which made it difficult for us to feel genuinely welcomed. We did not experience the level of hospitality we had hoped for.
Stayed in June 2025
Reviewed: June 15, 2025
Leah
New ZealandFood trucks weren’t great
Great pool, rooms were very spacious Food for breakfast was good. Great to have a washing machine/dryer in the room
Stayed in June 2025
Reviewed: June 15, 2025
Peng
SingaporeNothing much around the hotel
New, good facilities, self service apartment with kitchenette, gym. Suitable for long stay.
Stayed in June 2025
Reviewed: June 10, 2025
Lai
United KingdomI had a wonderful stay at this hotel. The room was incredibly spacious, spotlessly clean, and extremely comfortable. The environment was calm and tidy, with everything well-maintained and thoughtfully arranged. It truly felt like being in a cozy and welcoming home. The staff were also very friendly and easygoing, which made the experience even better. I would definitely love to stay here again!
Stayed in June 2025
Reviewed: June 1, 2025
Chia
TaiwanPot is not to be used sandals is unsuitable
All space ,swimming pool
Stayed in June 2025
Reviewed: May 27, 2025
Marco
GermanyThe Pool, the Clean rooms and the Personal.
Stayed in May 2025
Reviewed: May 22, 2025
Gina
United StatesNice location. Clean room. Decent size. Many restaurant options on premises.
Stayed in May 2025
Reviewed: May 17, 2025
Anne
CanadaLocation a little isolated from restaurants and groceries. Having a car is necessary.
Great facility
Stayed in May 2025
Reviewed: May 15, 2025
Vincent
AustraliaI wasn't able to get a second pillow as they don't give out extras.
My experience at the hotel was overall great.
Stayed in April 2025
Reviewed: May 9, 2025
Cathy
SingaporeMaybe the staff can be more friendly as I know that the checkin time is 3pm I just want to drop my luggage before checkin...but the staff kind of rude when she talk.
Love these Hotel if you're staying here you should plan a day just to stay in the hotel to relax, swim, gym and etcs.
Stayed in April 2025
Reviewed: May 2, 2025
Haylie
AustraliaSpacious, clean, heated pool. Good value for money. Good food including food trucks.
Stayed in April 2025
Reviewed: March 30, 2025
Yaron
SpainThe hotel is really nice, it has a modern design and a lobby full with cool sitting corners. There is also a heated outdoor pool and a sauna. The room itself was huge (in European standard), the beds were comfortable, and it had a nice good size balcony. The only "problem" was that they do not accept cash at the hotel restaurant.
Stayed in March 2025
Reviewed: March 3, 2025
ชาตรี
Thailandthe pillow is not sofe and no extra pillow
i love everthing here except pillow
Stayed in February 2025
Reviewed: February 19, 2025
Kangzhong
ChinaFirstly, upon accidentally dropping a small item near the refrigerator, I discovered that the area behind it was largely neglected during cleaning, with a significant accumulation of dust. Secondly, being particularly sensitive to noise, I found that the sound of the refrigerator's compressor and the air exchange system beneath the curtains greatly disturbed my sleep. It would be beneficial to implement improvements, such as adding conveniently accessible switches, allowing guests to decide whether to operate these appliances.
The hotel is located right next to Manzamo, in a rather secluded area, making it highly suitable for those arriving by car, as it is not very convenient to reach without one. There are also several restaurants around the hotel, and the distances are such that driving is advisable. The rooms are well-equipped and spacious, perfectly accommodating a family of three. The hotel offers four types of breakfast options, which require an additional fee.
Stayed in January 2025
Reviewed: February 9, 2025
Ichun
TaiwanThere were few stores/restaurants nearby. Not many options in walking distance. The hotel did provide food truck though.
The room was spacious. Each room was equipped with a washer/dryer inside, which was rare to find and very convenient. For what I paid for the room, it was far more than what I expected!
Stayed in February 2025
Reviewed: February 5, 2025
Jazmyn
SingaporeI don't have anything particular to dislike but I would really hope that the washing machine is from Sharp model ES-HD63L because it comes with internal laundry detergent and softener and the dryer is super powerful, it dries up the clothes completely within short amount of time.
I like that it's an apartment style with a kitchen and washing machine inside the room, easier for a small meal and do laundry. there is free parking space just right in front of the lobby and there are bicycle for rental as well to roam around the area and the beach. I also love the firepit area at the alfresco, the fire helps us to stay warm in the winter when we wanted to chill outside open air and there's a food truck just outside serving Okinawan famous small bites.
Stayed in January 2025
Reviewed: February 2, 2025
Tin
Hong KongNot much choice for the Breakfast
Big rooms
Stayed in February 2025
Reviewed: January 18, 2025
Andre
JapanEverything is great! The heated pool, the sauna, room and beddings, parking lot, staffs and more 💯
Stayed in January 2025
Reviewed: December 26, 2024
Zack
TaiwanNothing
Everything,but I didn't try their food
Stayed in December 2024
Reviewed: December 22, 2024
Ruttaya
ThailandRoom is spacious and fully equipped with good kitchen & tools.
Stayed in December 2024
Reviewed: December 20, 2024
Yuko
JapanWe had a lovely time!
Stayed in December 2024
Reviewed: December 18, 2024
Ying
SingaporeI think hardly anyone used the balcony, so the balcony doors/screen were really dusty. That's about the only dirty area I could find the entire apartment!
Facilities were great, especially the heated pool during the cooler periods. Kids loved it! Staff were friendly and helpful, though not much interaction was required. Room was spacious and comfortable, though the washer was a tad loud.
Stayed in November 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content