Reviews of XYZ Private Spa and Seaside Resort 4 stars
649-2326 Wakayama, Shirahama, Tsubaki 1065-3, Japan
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Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewstaff incredible, room was immaculate, loved laser show, food was fantastic!
nothing at all. everything was superb
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe location and private hot tub is superb! Soaking in hot water and watching sunrise, sunset and stars over the blue ocean is such an unforgettable experience. The hotel staff is incredibly friendly. They offered shuttle service to and from JR station. The on-site breadfast and dinner are all very delicious and high-end. They put up light shows in the two nights we stayed and those felt very romantic, unique and creative.
It is indeed a bit far away from the city. Going into the town takes 20-25 minutes.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLaser show which you can leave message to your love
Reviewed: 6 January 2025 · Stayed in October 2024
Verified reviewQuiet location, outside private bath
Room had bugs, we were then transferred to another hotel next door which also had bugs in the room. Basic things like we ordered the same glass of wine from the menu twice and it was obviously a completely different bottle as tasted completely different. However when we questioned it the staff flat out argued with us. Silly things but it was not a cheap night stay.
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewFabulous stay. Lovely staff. Delicious food. Loved it.
Needs a bit of freshening up, otherwise a perfect stay
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewVery good sea view 🤩
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewGreat personal spa, helpful service by staff, reliable and help me with transfer too! I deeply appreciate their wonderful hospitality
Nothing
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewGreat location overlooking the water, staff was very friendly and accommodating. Meals served were tasty.
The hotel is a bit run down and the price is a bit steep for that purpose. Meals are/can be included in the price which is nice. But could be a little more pocket friendly
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewAmazing location. Amazing staff. Amazing view. You will not regret staying at XYZ, it is #1 in Shirahama.
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewGreat place. Excellent food, attentive staff, very nice room with private onsen and ocean view. There is also a free taxi service - the staff will take you where you want and pick you up afterwards. Highly recommend.
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewThe food was exceptional. The staff were wonderful, the hot tub on the balcony was fun. Laser show after dinner was a bit weird. Good "dark" sky.
They didn't confirm pick up from station so we had an anxious wait before they arrived. That's all.
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewPrivate spa and half board services
No wardrobe and the bathroom and washroom are separated
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewReviewed: 3 April 2024 · Stayed in March 2024
Verified reviewThe hotel itself is quite old and not modern at all, but the services, dinner & breakfast, the sense of hospitality you get are absolutely worth it! The private onsen in a balcony with a breathtaking view was one of our Japanese trip highlights!
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewService at the hotel was impeccable! From organising pick-up and dropping us to various places around Shirahama, the staff tried their best to meet our needs. Kumia-san in particular, was not only conversant in English, but would communicate via whatsapp for needed changes.
The hotel is located on the remote part of Shirahama, and not accessible via public transport. It is very private of course!
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified reviewGood Location, balcony facing sea and with a big spring tube. Staffs are enthusiastic and helpful to recommend the plan to visit fire works show in Shirahama。
Food set is okay, price is a little bit high.
Reviewed: 31 July 2023 · Stayed in July 2023
Verified reviewXYZ was located on a beautiful cliff at the edge of the sea close to Shirahama. The location was beautiful and the view from our room was exquisite. The staff was super friendly, even accommodating us with a 2-year-old and some special requests at dinner time. Our food was really good and the wait staff was so attentive to all of our needs. They really make the place special. The private onsen tub on the balcony was so relaxing and was a treat for me and my family to enjoy. My wife and I sat out watching shooting stars above our heads as we soaked in the relaxing waters. That memory will never be forgotten.
The rooms were a little outdated and the TV in the room was small. The hotel has a luxury-type price but some of the decor and furniture seem a little cheap or underwhelming.
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewReviewed: 16 June 2023 · Stayed in June 2023
Verified reviewDinner is so great! Especially Bbq A5 wagyu and seafood ahijo! It provides transportation from Shirahama Station to the resort, around 15-20mins. Staffs are helpful and very nice, smile always :) Special thanks to the female staff who give us heartful blessings. Arigatou ne!
Its quite smokey when everyone was having bbq.
Reviewed: 2 June 2023 · Stayed in May 2023
Verified reviewstaff are very nice and responsive
Reviewed: 3 May 2023 · Stayed in May 2023
Verified reviewnice view, pleasant hot spring, oishi dinner
transport is not very convenient