Reviews of Yamanoo 3 stars
920-0831 Ishikawa, Kanazawa, Higashiyama 1-31-25, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything about this ryokan was impeccable. The staff were very hospitable. The ryokan was spacious with a beautiful view of the city. The garden area was relaxing to walk through. The private onsen in the room was also beautiful. We included dinner and breakfast and both meals were truly highlights of our stay in Japan.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewIt has a traditional charm and clean. Staffs are nice and great service. Food was also very good.
The door was not locked from outside.
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewThe atmosphere, the accomdations and the culture immersions.
It is not something I did not like but an understanding that you will be sleeping on the floor with a thin mattress. It is part of the experience but not something that would discourage us from recommending this location.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewNot being Japanese I loved trying all of the traditional dishes. There were many options all beautifully and carefully prepared. The staff was very helpful explaining all dishes
A better explanation the room controls and features
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewVery traditional and the food was exceptional
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewThe rooms were lovely, staff friendly.
The difficulty finding the hotel, and the walk up the hill. Too many courses for breakfast and dinner - we weren’t able to eat all the food and felt bad leaving it.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewAfter traveling Japan for over 2 weeks, easily my most memorable stay is Yamanoo in Kanazawa. The room (more like the house!!) was an exceptional blend of history and modern amenities, capped off with a sweeping skyline view of Kanazawa. To top this off, the staff was so incredibly nice and warm, making every part of our stay feel welcomed and effortless. The kaiseki dinner was fantastic, expertly highlighting the local seasonal ingredients, which helped deepen the connection to our stay at Yamanoo. Just writing this makes me want to go back ASAP!!
Nothing, it was perfect!!
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewThis property was sublime. The service was impeccable, the food authentic and incredibly amazing, healthy, and delicious. The staff beyond courteous, but that is pretty standard for Japan :). The location was lovely, the accommodations gorgeous. Everything about this place really was the quintessential Japanese experience. I wish I could be back there. Thank you for such a magical stay.
I loved it all.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewLovely staff, fantastic bedroom with great views, bathroom with fabulous wooden bath, formal Japanese meals
It was a bit difficult to find the entrance from the road
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThis was one of the most memorable and magical stays of my life. This is a traditional ryokan stay with kaiseki breakfast and dinner. We stayed in one of the suites which was large and immaculate and had a luxurious cedar bath, high end bath products, and mountain views. The highlight was the cultural experience of enjoying local cuisine and local hospitality at its finest. The food was Michelin star worthy and provided an opportunity to try foods that we’ve never tried begore. The chef was imaginative and generous. The service was absolute perfection, I may be spoiled for life. Please just note, if you are a person who is picky with their food, you cannot request western style foods or change the menu in any way. This is typical for ryokan. Even though they state this clearly on the directions, we noticed a family who not only requested western menu, but completely disrespected the staff when they were presented with their breakfast and left the breakfast in its entirety on the table without even trying. Very upsetting to witness this. Please don’t be those people. Thank you Yamanoo for an unforgettable experience!
Nothing!
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewSecluded. Pristine. Most welcoming.
Nothing
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewExceptional! It was a full experience, the nicest dinner and breakfast we had in the entire trip ! The view from the room was beautiful, there was a private onsen! We will come back for sure!
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewLove Yamanoo, one of the most beautiful Ryokans I stayed in Japan. Just 4 rooms in middle of the Kanazawa old town. The room is simple and clean. The bath is newly renovated and I loved the design. The most stunning thing during the stay is the food. Kindly of Michelin starred level and with much love for plates and details. Totally in love!
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewWe loved our experience at Yamanoo! We traveled for 3 weeks in Japan and our stay at the Ryoken was wonderful and memorable. The kaiseki dinners were excellent and the staff were lovely. Kanazawa was a great city to explore and this is the perfect location to stay.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewExcellent variety of traditional breakfast
was excellent so nothing
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewProperty was very tranquil. The staff was very accommodating and kind. Food was delicious. The location is perfect for tourist.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewTraditional high-end Ryokan with great food and great service. Our second visit to this property, it did not disappoint! Kanazawa is one of our favorite cities in Japan and staying at Yamanoo is one of the reasons.
Nothing
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified review