The second diner was excellent but was looking like the first one a bit too much.

Everything was perfect

Stayed in August 2025

This is not the fault of the hotel, its my fault, but important for guests to understand. The only thing that was challenging was the timing of the bus routes. If you are coming here by bus, just know there is only about one bus per hour - so plan accordingly! I am so grateful that the bus comes so close to the hotel in the middle of the mountains! It takes about 15 minutes to get to the Hirayu onsen terminal from the hotel on bus. We had a tight connection there to catch our bus home to tokyo and almost missed it! You also need to have exact change to take the bus, so make sure you get that in advance. I think if we ever come back we would rent a car for this portion so we could get to Kamikochi and the Shinhotaka ropeway more easily.

When people ask us how was our trip to Japan - we tell them about THIS PLACE. It was magical. I could cry thinking about it. Only an hour or so bus ride from Takayama, you arrive to the most peaceful, serene place. The staff was so attentive. Our room overlooked the river which had a mini waterfall, creating the perfect sound backdrop to our stay. The robes and pajamas provided were high quality and comfortable, and most of the guests walked around in them the whole time. The outdoor onsens by the river were INSANELY beautiful. I did not want to leave. My spouse and I also got to use one of the private onsens accross the road and WOW was it so perfect. The private onsens have indoor and outdoor baths, beautiful gardens, and great showers. The communal indoor onsen is also beautiful and peaceful. The meals here are memory-making, unforgettable experiences. Multi-course kaiseki style, with local mountain vegetables, hida beef, and inventive preparations. Cheers to the chef! You get your own private table with a hearth, and the staff member assigned to you explains each dish. Breakfast was also like this - we ate grilled miso each morning over rice. We left our stay here feeling nourished, healthy, relaxed, and happy. Also the morning market was so charming and we bought a lot of things to bring home with us. I want to go back!!!

Stayed in May 2025

We noticed that they were many rooms available, much cheaper than the one proposed on booking. we had to reserve a room for 6 people when we were only 2. I understand that they want to make money with foreigners, but they should propose at least one room a bit cheaper for foreigners.

The place is very beautiful and very well located in the mountains. the private onsen is definitely a plus for a couple or when you have tattoos, since they don’t accept tattoos in the public one.

Stayed in May 2025

No complaints, I just wish we could have stayed longer.

We had a fantastic stay. Both the dinner and breakfast were delicious, multi course meals. There are three onsen to choose from and they were all exceptionally beautiful and clean. The facility was tranquil, rustic, and impeccably maintained. The staff were kind and accommodating and even gave us a ride down to our bus stop.

Stayed in May 2025

The onsens are closed between 10am - 3pm, which is fine - so we hurried over earlier in the morning to enjoy a private onsen before we left. Unfortunately maintenence staff were drilling on the fence directly attached to the onsens, and banging loudly. Why they were allowed to do this and disrupt the serenity everyone pays a lot of money to experience, I don't know. It was very disappointing as they knew we were in there and they only needed to wait an hour longer until 10am to not disrupt anyone. My partner tried to explain to the desk staff but she didn't understand so our disappointment was left unresolved. A shame to end our stay that way.

Absolutely divine way to relax and experience traditional Japanese hospitality. Two types of comfortable Yukatas provided, serene environment, beautiful building, amazing onsens (including outdoor ones next to a river). Staff from overseas had good English and helpful in explaining how to do everything. The food was AMAZING! We're not big fish eaters but everything was delicious, and feels so lavishly prepared and served- come hungry! No tattoos allowed in the shared onsens, but we had no trouble getting into the private onsens and it felt so special having that to ourselves.

Stayed in May 2025

With limited bus availability, we arrived an hour later and missed the tea ceremony. Wish we could join, and wish the hotel could setup another tea ceremony for guests who arrive later in the day.

Delicious kaseiki

Stayed in May 2025

Lost a bit of its authenticity because properly is staffed by a few non Japanese workers. However the plus side is most are able to communicate in either English or Chinese for non-Japanese speaking guests.

Property has a typical Japanese design , charming for those who like old stuff

Stayed in May 2025

It doesn't look like there is any way to cater for differently abled guests. Note that the rooms have their own toilets but don't have their own showers; you have to use the ones in the public baths.

This is a very characterful former farmhouse. The room was enormous and included a living area, sleeping area, sink and WC. The baths (male, female and family) are then a short walk from the rooms and shared with other guests. The baths are very traditional and scenic with views out to the forests. Make sure you arrive by 4pm to maximise your time enjoying all the facilities. The dinner and breakfast are then very elaborate multi-course affairs, using locally sourced ingredients.

Stayed in May 2025

No free coffee service. Regards to the price we paid for our stay, coffee should be included.

The onsen facilities are excellent. This onsen guesthouse is very recommended.

Stayed in May 2025

There are 3 private onsens with an indoor and outdoor area, as well as 4 shared onsens, 2 for men and 2 for women. All of them are wonderful. The rooms are also spacious and clean. The highlight was definitely the excellent dinner. The area of Hirayu Onsen is out of the way, but well worth the trip if you want to get out of the city for a bit.

Stayed in April 2025

Amazing atmosphere. Super helpful staff. 1h and 10min by comfortable local bus from Takayama. Easy to get there.

Stayed in April 2025

The check in time but I understand the need to prepare guest rooms.

Everything was great. The meals were delicious, and the onsen were relaxing. The Kotatsu was an amazing touch, especially after having to wait 2 hours out in the rain for check-in.

Stayed in April 2025

N/A

Authentic Japanese experience, from the Inn, room, onsen’s, and the food! Staff were impeccable at delivering excellent service and hospitality! Celebrated 38 year anniversary and will always remember this moment!

Stayed in April 2025

Remote secluded and relaxing

Stayed in April 2025

Nothing

Prefect !

Stayed in March 2025

nice room & breakfast

Stayed in January 2025

Nothing

The onsen The service The view

Stayed in February 2025

Can’t even find

Onsen

Stayed in January 2025

The mattress is too hard

The entrance and dining areas are lovely, the outdoor Onsen are a dream

Stayed in January 2025

They only offer 1 timing for dinner n breakfast which in my opinion is a little rigid

Service is good. Onsen.

Stayed in December 2024

Not big but very cozy. Great taste in all small details. The view of the outdoor onsens are incredible. I brought two kids 1yo and 6yo. The staffs are very friendly and always helpful. Will come back again.

Stayed in December 2024

This place is exceptional.

Stayed in November 2024

More indication for outside bathing place

Friendly staffs

Stayed in November 2024

Nil

Everything was perfect - the room was decorated really well, the onsen facilities are amazing and the food - omg the food - you need to be hungry and have good appetite as they are sublime and abundance. The service was exceptional and they looked after us so well We will come back for sure 💯

Stayed in November 2024