Reviews of Myoko Tsubame onsen Iwatoya
949-2235 Niigata, Myoko, 関山6087, Japan
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Reviewed: 21 May 2025 · Stayed in February 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewLovely hotel, beautiful onsen and kind staff.
The street is SO slippery because of all the onsen’s water running down it, need to be very careful not to fall.
Thank you very much for staying with us and your review.I am so glad to hear that.We sincerely apologize for the inconvenience.The reason the street is slippery is to melt the snow at Tsubame Onsen hot spring water is used on the streets which can make them slippery .Thank you for your understanding.We are looking forward to seeing you next time! HOTEL IWATOYA
Thank you very much for staying with us and your review.I am so glad to hear that.We sincerely apologize for the inconvenience.The reason the street is slippery is to melt the snow at Tsubame Onsen hot spring water is used on the streets wh… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewLoved the staff, they were amazing and helpful in every way possible. The onsen was amazing there was an indoor onsen and outdoor, both were hot and beautiful. We spend a week here, this hotel is a little bit off the beaten track, but 100% worth the extra little drive.
During the winter months it can be challenging to walk from the parking lot to the hotel as the water on the sidewalk can freeze over a bit. but if ones takes ones time and take baby steps all will be well.
Thank you very much for your staying with us and your review.I am so happy to hear that.I apologize for the walk was being a little far.For the winter season,The roads are covered with snows and can be slippery so we highly recommend coming with snow tires or tire chains.We hope you will stay with us again next time.
Thank you very much for your staying with us and your review.I am so happy to hear that.I apologize for the walk was being a little far.For the winter season,The roads are covered with snows and can be slippery so we highly recommend coming… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewCharming ryokan with a lovely and friendly host.
Thank you very much for staying with us and your review. So glad to hear that you had a good time in our place!:-) We are looking forward to seeing you next time! HOTEL IWATOYA
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe listing states the room has bathroom and toilet. But it is not true. There is only toilet. For baths, it is a public bath and onsen downstairs. For people who are looking for a private bath, this is not the place. ❌The cleanliness of the place is not great, wish the onsen was better maintained. The breakfast was bad. The decor of the place is very dated like in 1980s which makes it a bit creepy at night. There is only 1 hair dryer in the public bathroom area. The public toilet is cleaner than the room’s toilet. Overall, this was a disappointing experience!
Thank you very much for staying with us. We sincerely apologize for any discomfort you experienced during your stay. We will continue to improve our cleaning standards to ensure a better experience for our guests. Regarding the bathroom, there was an error in the listing, and we deeply apologize for the confusion. Our rooms are generally equipped with a toilet but do not have a private bathroom. However, we do have three rooms that include both a toilet and a bathroom. Unfortunately, these rooms cannot be selected at the time of booking. If you have a preference, please feel free to send us a message, and we will do our best to accommodate your request. We sincerely apologize for the inconvenience caused. As for breakfast, our Western-style option includes toast, sausage, cabbage, and mashed potatoes, while our Japanese-style breakfast features Niigata rice, miso soup, and a self-serve buffet with four types of handmade side dishes. Thank you once again for choosing to stay with us. HOTEL IWATOYA
Thank you very much for staying with us. We sincerely apologize for any discomfort you experienced during your stay. We will continue to improve our cleaning standards to ensure a better experience for our guests. Regarding the bathroom, … Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 August 2024 · Stayed in July 2024
Verified reviewThe hotel has a great location. It is right at the end of the road into the mountains at the start of the trail for Mt. Myoko. There is a bus stopping very close. Ideal if you are planning to hike up the mountain. The Japanese style futon room was spacious and you could hear the mountain stream rushing by. The personnel is very welcoming The breakfast is simple but filling and we were allowed to make onigiri to take on the hike. It is possible to use the hotel facilities to prepare your own dinner - so best bring some ingredients. The hot-springs in the hotel and close by feel very special and natural. They have a white sediment that is supposed to be there.
Thank you for your stay and review. So glad to hear that you had a good time in our place! The breakfast menu consists of Niigata rice, six different ingredients, and miso soup. Rice is self-serve, so you can put your choice of garnish on top of the white rice or make it into an onigiri (rice ball). Early morning departures and take-out are also available. We look forward to welcoming you again!
Thank you for your stay and review. So glad to hear that you had a good time in our place! The breakfast menu consists of Niigata rice, six different ingredients, and miso soup. Rice is self-serve, so you can put your choice of garnish on t… Show more