Reviews of New Hakkeien 3 stars
410-2211 Shizuoka, Izunokuni, Nagaoka 211, Japan
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Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewWe were serve in english by just one person his name was Yamada and we really appreciate him he was tje sweetest
It seems like the onsen wasnt sulfuric water but just water with chlorine
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewThe room we had was huge and facing Mt Fuji. Onsen was complete with indoor and outdoor areas.
There is no coin laundry available
Reviewed: 5 July 2024 · Stayed in June 2024
Verified reviewReviewed: 15 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 March 2024 · Stayed in March 2024
Verified reviewOutdoor onsen was great with all toiletries you need,
The slope to get to the hotel. No lift to lobby so carry my suitcase by myself, and the dinner was booked out when I arrived so had to get out and grab from outside. Other guests were a group of school teens quite loud.
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewI stayed here in 2023 and loved the experience, so we had to come back in 2024. Breakfast and dinner were included in the price of the room, which when you considering all the food that was served was a deal. The traditional Japanese style room is an experience on its own. I just wish we had more time because we would have stayed longer! Dinner and breakfast went by time slot, which helped mitigate overcrowded dining.
We may have booked a smoking room because the entire floor in our wing smelled of cigarette smoke. We would have preferred a non-smoking environment, but we may have overlooked that detail during booking.
Reviewed: 12 December 2023 · Stayed in October 2023
Verified reviewThe baths were awesome great onsen. It was actually my first time having a town view at a ryokan I have only ever done countryside. Seeing fuji just there was incredible. Our room had a fantastic view. They have a great selection of beer and the food was great!
Our room wasn't supposed to be smoking but we didn't say anything. None of us smoke but we left the window open for fresh air and just dealt with it. It actually wasn't even that strong surprisingly
Reviewed: 5 November 2023 · Stayed in October 2023
Verified reviewReviewed: 12 September 2023 · Stayed in July 2023
Verified reviewThe view from onsen was beautiful in the morning and the lobby was nice with a pond with koi-fish swimming around in it.
The floor we stayed at and the room smelled like cigarettes.
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewset up on top of the hill, I loved the location and view of the rooftop open air onsen. also, the breakfast buffet was very good and I’ve had a few Japanese hotel breakfast buffets after living here for 6 years.
the onsen wasn’t hot enough but it’s august so.. there’s that.
Reviewed: 28 July 2023 · Stayed in July 2023
Verified reviewIt was not possible to cancel without communicating through a lawyer and they did not accept a change of number of people by the time of check-in.