Reviews of 寅家 Japanese modern hotel 3 stars

The staff welcomed us wholeheartedly and helped us with nearly everything, including our luggage, recommendations and making a reservation at a local yakiniku restaurant. The staff members spoke good English so that also helped us a lot! The private bathroom was relaxing and the room and futons were really good. The simple breakfast was smart and sufficient to us, too. The location is just a 10 minute (very slightly uphill but straight) walk from the railway station, and the Lawson conbini (24/7) is very close by if you need anything else. Definitely would recommend this place!

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breakfast

The staff was particularly helpful. A Yukata and basket were provided to visit outside onsens, which was very practical and helpful. The breakfast included in the stay was very helpful on our checkout day because we had to leave very early.

The hotel looks new or recently renovated, so everything is very clean. The staff provided recommendations for food and entertainment in the area. They also provide discount coupons for public onsens in the area. The hotel provides yukatas which you can wear outside.

The hotel has only a private onsen which you could book for a fee, but it is expected from the description. Not the most central location, but still pretty close to the restaurants and onsens.

It was clean, modern with a traditional style and peaceful. Easy to get to the main attractions. Thoughtful additions like a multi port charger and hair ties and razors, (the things you may have forgotten to pack!)

It did not have a laundry.

Convience location, friendly and helpful staff with Chinese speaking. Tatami is comfortable and room is big enough. The hotel provide enough yukata for our group, we wear it for dinner and city walk

Attached bathroom is too small

Service was great. Staff were very friendly and check in was a breeze

Small, few rooms hotel. Had tatami floor in the room. Room was very clean, had nice view to the river. Reception was wonderful, spoke very good english and was helpful all the way around! Had a nice private onsen with view to nice small garden for extra charge.

Room was a bit small and so was the bathroom, but it's expected for such a hotel. Was not a problem in general for us of 180-190cm height.

Ryokan with private onsen. Good price. Clean, plesent

Minimalist and comfortable.

Breakfast can be improved.

The staff was very friendly and the hotel was very clean and beautiful! The bed was very comfortable. The hotel lets you lend a yukata and you can use it everywhere you go. The private onsen is also very pretty.

Nothing

Staff super friendly and accommodating for our vegetarian friends. The room was very spacious and the private onsen was amazing (note you pay extra for it, but it's worth it!). Overall a great experience!

The staffs are all friendly and helpful. They even consider and prepare for our breakfast with muslim friendly menu. Theyre all sweet and lovely. My friend left her watch and they arrange to send back the item to us. Had a pleasant stay!

None

Very clean Staff were very nice and helpful Breakfast is relatively healthy but limited. Website images are a true reflection of the property.

Sleeping quality was poor due to : 1. The mattress on the floor being very thin and quite hard so a bit painful after walking all day and the pillow was hard and lumpy. 2. The place is not soundproof and has hard surfaces throughout so there were frequent thumping sounds from guests moving luggage and banging doors until late at night and early in the morning. 3. Breakfast begins at 7:30.

The room is very big, everything is really tidy and in a perfect position. We also booked the private onsen, amazing experience

I didn't like the breakfast, was really poor because it was only some bread, a little croissant and a soup. If you like basic breakfast this shouldn't be a problem

breakfast was fine and the location was good. The building was new and very nice

I was surprised I had to pay to use the bath and it was more then I wanted to pay but it was an excellent bath.

We were so in love with this hotel. It was stylish and minimalist, and the rooms smelt incredibly woody and clean. Loved the onsen recommendations. Ideally located for onsen street and Gassho-mura. Breakfast was ok.

Hotel is beautiful, and rooms are really nice and clean as well. English speaking staff was truly amazing, kind and explained everything to us. Private onsen is really relaxing and fun. Also, Gero is such a great town! We really enjoyed out stay. Thank you :)

The room could use a bit more storage space for suitcases, clothes etc. Breakfasts were the same every day, it would be nice to have a bit variety for soups. The sampoo bottles were a bit moldy, it would be nice to clean them too before refilling. Rest of the things were clean.