105-0004 Tokyo-to, 1-7-7 Shimbashi, Japan
#292 of 1,485 hotels in Tokyo
Guests' ChoiceBased on 383 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
8.8
Value for money
8.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2025
Sergei
EstoniaLocation and comfort everywhere in Yotel
Stayed in August 2025
Reviewed: 28 August 2025
Sergei
Estonia-
Very comfortable facilities and logistically convenient
Stayed in August 2025
Reviewed: 24 August 2025
Thomas
CanadaThe properties location was top notch. Less than a 5 minute walk to Ginza, multiple train lines, and amenities like restaurants and convenience stores right out the door. The staff was incredibly friendly and helpful in answering any questions or requests, and the room was very clean and cool, perfect for the hot and humid Japanese summers. Absolutely would stay here again.
Stayed in August 2025
Reviewed: 19 August 2025
Dwayne
United StatesThe space of the room was a bit smaller than expected.
The breakfast , locale and value of the hotel was better than I thought. Staff was super friendly and understanding even after arriving late due to unforeseen circumstances. The breakfast was the best I’ve ever had at an hotel currently
Stayed in July 2025
Reviewed: 19 August 2025
Freed87
New ZealandNothing.
Room was very clean, with a great selection of supplied items. Will certainly stay again!
Stayed in August 2025
Reviewed: 18 August 2025
Frédéric
FranceNothing. Rooms are small but that's normal for Tokyo.
Very new and very modern hotel. Rooms were nicely decorated and with everything we needed. Extremely clean. Central location, easy to access and efficient check-in.
Stayed in August 2025
Reviewed: 17 August 2025
Joaquin
ArgentinaNothing
Everything was amazing
Stayed in August 2025
Reviewed: 17 August 2025
Octavio
QatarWish gym was bigger.
Location and price
Stayed in August 2025
Reviewed: 17 August 2025
Jackie
United KingdomI liked everything!
The location of this hotel is fantastic. It was modern, clean and friendly. Great bar, too.
Stayed in July 2025
Reviewed: 16 August 2025
Ayca
TurkeyLocation, helpful staff, equipment. Comfortable
Stayed in July 2025
Reviewed: 15 August 2025
Kirstie
AustraliaI thought the breakfast buffet and lunch menu was a little overpriced. I would have liked to have breakfast everyday if it was cheaper.
Very new, clean and modern. Charging points on bedside table. Iron and ironing board in room.
Stayed in August 2025
Reviewed: 14 August 2025
Angelica
ColombiaThe rooms are small but it’s to be expected in Tokyo. Pillows could be more comfortable that’s my only suggestion they were too hard.
The property is new, modern and clean. I liked the attention provided by an Indian man (forgot his name) but super sweet. Loved the water pressure of the shower and the big tubs of shampoo, conditioner, body soap and hand soap provided. Also the bottles of water.
Stayed in August 2025
Reviewed: 11 August 2025
Sergio
MexicoA/C shouldn’t turn completely off when you leave the room as it gets particularly hot
Easy to access, Good and fully equipped gym
Stayed in August 2025
Reviewed: 11 August 2025
Penelope85
NetherlandsThey charged a crazy amount for early check in compared to the room rate (like 1/3 for 3 hours).
Great location in Ginza and close to connections to the whole city. Super clean room, environment conscious cleaning and even offering a 1k voucher for the restaurant when you skip cleaning. Good shower, good lighthing in the room. Great value for money for Tokyo and would visit again.
Stayed in August 2025
Reviewed: 10 August 2025
Carmille
QatarNothing
Breakfast has less option but it was good.
Stayed in July 2025
Reviewed: 10 August 2025
Ll
South KoreaNothing.
As a British hotel, it has a lot of foreign employees, and I recommend it as a very sophisticated and good hotel. The interior of the restaurant on the first floor is wonderful, and the food is very delicious. The club sandwich, salad, and pasta were all great meals. It was also great for tea time during the day. I highly recommend it. The room is a modern and stylish interior. The water pressure in the shower room is high, and the toilet and shower room are separated, so it is convenient. It's a recliner bed, so it's comfortable to rest. When I ask for amenity, the robot brings it to me so it's convenient and fun. The scenery of the Shiodome site was very nice. Communication was convenient because there were employees who spoke Korean well. In particular, the male employee who is good at Korean is very kind. Thank you for your help. There are several convenience stores nearby and it is located in Ginza, so it has good access to tourist attractions.
Stayed in July 2025
Reviewed: 9 August 2025
Sian
United Arab EmiratesClean, bright and relatively spacious for Tokyo. Good breakfast selection
Stayed in August 2025
Reviewed: 8 August 2025
Erin
CanadaThere weren’t a lot of surfaces in the room to hold luggage or next to the bed. No coin laundry, but close spot nearby.
Very clean! Amazing location for exploring everything there is to see in Tokyo. The bed was comfortable. Amenities were good. I’d stay here again.
Stayed in July 2025
Reviewed: 5 August 2025
Rebecca
United KingdomVery clean, modern and spacious (compared to other Tokyo rooms!) Good location with nice restaurants and good connections to Tokyo station
Stayed in July 2025
Reviewed: 5 August 2025
Laura
United KingdomGreat location. Clean Friendly staff. Flexibility leaving luggage after check out.
Stayed in August 2025
Reviewed: 1 August 2025
Gomes
United StatesHonestly nothing really major to complain about. Only things I could say is the water pressure in the shower could be better and the WiFi service but those things didn’t effect our overall stay.
The staff were friendly and the food was great!! Location was perfect, multiple restaurants and shopping in the area. Both breakfast and dinner were great. Bibet ( I believe that was his name, sorry lol ) gave us excellent service for the multiple times we eat there!
Stayed in July 2025
Reviewed: 31 July 2025
Alena
United StatesAmazing property and location.
Stayed in July 2025
Reviewed: 28 July 2025
Fontayne
New ZealandRooms are quite snug I had the 14sqm and was bit too small for my partner and I and all our luggage would upgrade to the bigger if you have lots of luggage. With no windows that open it gets super hot with the mirrors getting condensation with the rooms being quite small was hard to relax but everything else was great.
Great location and super new! Staff were great super friendly and accomodating.
Stayed in July 2025
Reviewed: 28 July 2025
Helen
New ZealandClean & nice hard bed. Great black out blinds to keep room dark. Quiet. Easy access to transport
Stayed in July 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content