Reviews of YOTEL Tokyo Ginza 4 stars
105-0004 Tokyo-to, 1-7-7 Shimbashi, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing location at the heart of Ginza. Great quality and selection for breakfast. Modern and clean rooms
The pillows was too hard. I asked in the reception to change to a softer one but they said that they only have one type.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation and comfort everywhere in Yotel
Thank you for your kind words! We’re thrilled to hear that you enjoyed both our prime location and the comfort we strive to provide throughout YOTEL Tokyo Ginza. Being close to key attractions and transportation while offering a relaxing and modern environment is exactly what we aim for, and it’s wonderful to know it made your stay enjoyable. We look forward to welcoming you back for another comfortable and convenient stay soon!
Thank you for your kind words! We’re thrilled to hear that you enjoyed both our prime location and the comfort we strive to provide throughout YOTEL Tokyo Ginza. Being close to key attractions and transportation while offering a relaxing an… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery comfortable facilities and logistically convenient
-
Thank you for sharing your feedback with us! We’re delighted to hear that you found our facilities very comfortable and our location convenient for getting around the city. We strive to provide both a relaxing environment and easy access to everything Tokyo has to offer, so it’s wonderful to know we met your expectations. We look forward to welcoming you back to YOTEL Tokyo Ginza for another comfortable and hassle-free stay!
Thank you for sharing your feedback with us! We’re delighted to hear that you found our facilities very comfortable and our location convenient for getting around the city. We strive to provide both a relaxing environment and easy access to… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewI have stayed at a Yotel before (in Singapore) they are generally newer properties, well located and well priced. Rooms are small (be nothing unusual for Japan) but have everything you need. I will always stay at a Yotel if I can find one that suits my location requirements.
For my liking, the bed was terrible. It was very hard, plus the pillow was hard (a lot more than Australian Firm). In fairness I did find other pillows in Japan were on the firm side but this was a lot harder. I unfortunately didn't sleep well.
Thank you very much for sharing your detailed feedback and for choosing to stay with us at YOTEL Tokyo Ginza. It is always a pleasure to welcome guests who are familiar with YOTEL from other destinations, and we are delighted to hear that you appreciate our convenient locations, modern facilities, and well-equipped rooms designed to make the most of compact spaces—especially in a city like Tokyo where space can be limited. At the same time, we are truly sorry to hear that the bed and pillows did not meet your expectations and affected the quality of your rest. We fully understand how important a good night’s sleep is, especially when traveling, and your comments regarding the firmness of the bedding have been shared with our team for review. While bedding preferences can vary greatly, we will certainly consider how we might provide options to better accommodate the comfort needs of all our guests. We truly value your loyalty to YOTEL and your honest feedback, as it helps us continuously improve the guest experience. We hope we will have the pleasure of welcoming you back in the future and providing you with a stay that is as comfortable as it is convenient.
Thank you very much for sharing your detailed feedback and for choosing to stay with us at YOTEL Tokyo Ginza. It is always a pleasure to welcome guests who are familiar with YOTEL from other destinations, and we are delighted to hear that y… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe properties location was top notch. Less than a 5 minute walk to Ginza, multiple train lines, and amenities like restaurants and convenience stores right out the door. The staff was incredibly friendly and helpful in answering any questions or requests, and the room was very clean and cool, perfect for the hot and humid Japanese summers. Absolutely would stay here again.
Thank you very much for choosing YOTEL Tokyo Ginza and for taking the time to share your experience with us. We are delighted to hear that our central location, just a short walk from Ginza, multiple train lines, and a variety of dining and shopping options, made your stay so convenient and enjoyable. One of our goals is to ensure that our guests can explore Tokyo with ease while still having a peaceful and comfortable place to return to, so it is wonderful to know that this was your experience. We are especially pleased that our team’s friendliness and attentiveness left a positive impression. Providing warm and helpful service is something we take great pride in, and your kind words will be shared with the entire team as motivation to continue delivering exceptional hospitality. It is also great to hear that your room provided a clean, cool, and comfortable retreat from the summer heat in Tokyo. We understand how important a restful environment is after a day of sightseeing, and we are happy that we could meet your expectations. We sincerely appreciate your feedback and would be honored to welcome you back to YOTEL Tokyo Ginza for another memorable stay in the future.
Thank you very much for choosing YOTEL Tokyo Ginza and for taking the time to share your experience with us. We are delighted to hear that our central location, just a short walk from Ginza, multiple train lines, and a variety of dining an… Show more
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe breakfast , locale and value of the hotel was better than I thought. Staff was super friendly and understanding even after arriving late due to unforeseen circumstances. The breakfast was the best I’ve ever had at an hotel currently
The space of the room was a bit smaller than expected.
Thank you so much for your kind words. We're happy to hear that you enjoyed the breakfast, location, and especially that our staff made you feel welcome. We appreciate your comment about the room size and will keep it in mind as we continue to improve. We hope to welcome you back again soon! Best Regards Yotel Tokyo Ginza
Thank you so much for your kind words. We're happy to hear that you enjoyed the breakfast, location, and especially that our staff made you feel welcome. We appreciate your comment about the room size and will keep it in mind as we cont… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewRoom was very clean, with a great selection of supplied items. Will certainly stay again!
Nothing.
Thank you very much for staying with us .We truly appreciate your kind words and hope to welcome you back on your next visit to Tokyo. YOTEL Tokyo Ginza
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery new and very modern hotel. Rooms were nicely decorated and with everything we needed. Extremely clean. Central location, easy to access and efficient check-in.
Nothing. Rooms are small but that's normal for Tokyo.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our modern decor, cleanliness, and convenient central location. It’s also wonderful to know that you found the check-in process smooth and efficient. As you mentioned, room sizes in Tokyo can be compact due to space limitations, but we’re glad it didn’t affect your overall experience. We truly appreciate your kind words and hope to welcome you back on your next visit to Tokyo. YOTEL Tokyo Ginza
Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our modern decor, cleanliness, and convenient central location. It’s also wonderful to know that you… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing
Nothing
Thank you so much for your kind words! We're absolutely delighted to hear that everything about your stay was amazing. Your feedback means a lot to our team, and we can’t wait to welcome you back again soon. YOTEL Tokyo Ginza
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation and price
Wish gym was bigger.
Thank you for your feedback. We’re glad to hear you appreciated our convenient location and value for price. We also appreciate your comment regarding the size of our gym. While space is limited, we’ll certainly keep your suggestion in mind as we look for ways to improve the guest experience. We hope to welcome you again in the future. YOTEL Tokyo Ginza
Thank you for your feedback. We’re glad to hear you appreciated our convenient location and value for price. We also appreciate your comment regarding the size of our gym. While space is limited, we’ll certainly keep your suggestion in mind… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe location of this hotel is fantastic. It was modern, clean and friendly. Great bar, too.
I liked everything!
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic location, modern and clean facilities, and the friendly atmosphere. It's also great to know that you had a good time at our bar. Your kind words truly mean a lot to our team. We look forward to welcoming you back again soon. YOTEL Tokyo Ginza
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic location, modern and clean facilities, and the friendly atmosphere. It's also great to know that you had a good time at our bar. Yo… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewGood layout for a small space, good facilities, would have been very tight with two people.
Staff, staff and the staff, typical Tokyo rudeness
Thank you for sharing your feedback. We're glad to hear you found the layout efficient for a small space and appreciated the facilities provided. However, we're truly sorry to learn that your experience with our staff did not meet your expectations. Providing warm and respectful service is very important to us, and we regret if you felt otherwise during your stay. Your comments will be carefully reviewed with our team to help us improve. We appreciate your honest input and hope to have the chance to offer you a better experience in the future. YOTEL Tokyo Ginza
Thank you for sharing your feedback. We're glad to hear you found the layout efficient for a small space and appreciated the facilities provided. However, we're truly sorry to learn that your experience with our staff did not meet y… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewLocation, helpful staff, equipment. Comfortable
Thank you very much for your kind feedback. We're delighted to hear that you appreciated our location, helpful staff, and facilities. It's also wonderful to know that you found your stay comfortable. We truly value your support and hope to welcome you back again soon. YOTEL Tokyo Ginza
Thank you very much for your kind feedback. We're delighted to hear that you appreciated our location, helpful staff, and facilities. It's also wonderful to know that you found your stay comfortable. We truly value your support and … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery new, clean and modern. Charging points on bedside table. Iron and ironing board in room.
I thought the breakfast buffet and lunch menu was a little overpriced. I would have liked to have breakfast everyday if it was cheaper.
Thank you very much for your recent stay and for taking the time to share your feedback. We’re delighted to hear that you appreciated the cleanliness, modern design, and in-room amenities such as the bedside charging points and ironing facilities. Your comfort is our top priority, and it's great to know these details enhanced your stay. We also truly value your comments regarding the pricing of our breakfast buffet and lunch menu. Guest feedback like yours is essential, and we will certainly take it into consideration as we continue to evaluate and improve our offerings. Our goal is always to provide both quality and value, and we regret that this aspect did not fully meet your expectations. We hope to have the pleasure of welcoming you back again in the future. YOTEL Tokyo Ginza
Thank you very much for your recent stay and for taking the time to share your feedback. We’re delighted to hear that you appreciated the cleanliness, modern design, and in-room amenities such as the bedside charging points and ironing faci… Show more