The outlets in the bed were positioned in a way that it's nearly impossible to plug in a travel adapter or anything with a larger plug. The shared space was extremely drab and prison-like. The price was also shockingly high compared to very similar places in my stays in Japan considering there's not much to do in the area, which is full of similarly overpriced stays.

Good karrage place across the street and a 7-11 next door. Easy walk to Chitose station for access to the airport. I liked that there was a shower in the room and in the hall, helping alleviate crowding and preventing noise in the room.

Stayed in August 2025

The price

Good vibes, different people, clean

Stayed in August 2025

The AC external unit was right behind the wall where my bed was. There was a screw loose somewhere on it and it rattled constantly for the whole night, which would make it impossible to sleep. I checked it out and figured that it just needed to be tightened, so I went to tell the front desk gentleman who came up to check it out. He freaked out that I was standing outside under the AC (although I was a good 8-10ft away from the ledge.) He said we absolutely could not go outside. I told him okay but how does he propose to fix the problem without going outside and he just said to turn the AC temp higher so it doesn't run as much. Not an adequate solution. I finally put in earplugs and slept but I'd rather not have to do that in a hostel I've paid for. Over such a simple thing as a loose bolt too, I could've tightened it myself in 30 seconds if he just gave me the tool. I'd come back here still- everything else was fantastic. I just wouldn't stay in that room again.

Very clean, quiet and efficient. Literally behind a 711 and the bus stop so I didn't have to leave the area at all. Bed was comfy and clean, even included pyjamas!

Stayed in July 2025

a bit expensive considering the facility and service

Convenient store is very close to the hotel

Stayed in July 2025

The air conditioner doesn’t work well first in one of the rooms. It’s lucky that it worked next day,

The room is clean and not too far away from the railway station.

Stayed in July 2025

A bit far from the JR station for walking.

Close to the airport. Price is affordable. Spacious room comparing to other Japan hotels. Bathroom and toilet are separated. There's also a 7-Eleven next door.

Stayed in July 2025

Basic room with some amenities. Maybe a little more expensive than what it was worth, but fit my needs to be close to the airport.

The location is close to the airport. I had a rental car so did not need shuttle. I could walk to several restaurants and there is a 7/11 next door.

Stayed in July 2025

No table, not enough plugs in the community room, which is within reachable distance to the the table.

Clean and comfortable

Stayed in May 2025

About 1km walk from chitose station but works well for price

Nice size room, friendly staff

Stayed in April 2025

Name on booking.com is in Japanese writing and I couldn’t copy paste it in to my Uber - recommend/request to add English writing so easier to search :)

Easy check in, helpful staff, great room - spacious for city hotel!!

Stayed in February 2025

It was nice overall but after Thailand a bit expensive for what it was in the end

Stayed in February 2025

Room dimension are too small, and ben is basically one to one with the desk

Taxi booking service made by the desktop operator, and support with PIN code by phone to open the door accidentally closed me out the building

Stayed in January 2025

Zero ick. Good find, very accommodating no frills kinda place.

Stayed in January 2025

The toilet is separate from the shower room which is good but there’s no sink to wash your hands so you still need to go to shower room.

I booked twin room and the room is new, clean and full of space. You can easily open big luggage. Its location is good too. There’s a convenient store next door and you can reach JR station simply going down on a straight road.

Stayed in January 2025

AC a bit cold and noisy.

Everything’s clean. quite big room.

Stayed in January 2025

We need a night to sleepover. This is a great place. Good food in restaurants, and clean room! Very helpful concierge

Stayed in December 2024

nothing

very comfortable and clean

Stayed in December 2024

A common area for microwave & drinks would be nice.

Large room, lots of space. Good value. Convenient to the airport, by bus or car. Complimentary car park. Helpful staff.

Stayed in November 2024

n/a

location

Stayed in September 2024

n/a

location

Stayed in August 2024

Location is bit far

Very helpful staff

Stayed in September 2024

Nice ^^

Stayed in July 2024

Rented a car so it was a great location to hit the highways from, very central. Also just a 40min drive from Shikotsu Toya National Park, with incredible hikes and views!

Stayed in August 2024

I found the bed to be a little stiff but nothing bad, just stiffer that I personally prefer. Other than that, we found nothing else that we didn't like.

The room we stayed in was very spacious and clean, in a great location, it is very close to Shin Chitose Aiport, around a 5 minute drive. There is a convenience store around the block which was very nice. The staff were very friendly and helpful, we had a change of our travel plans and had to use the parking, the staff informed us that parking was by reservation only, as stated on the booking.com information, but they checked their records and were able to provide us parking for the night since they had availability.

Stayed in June 2024