Reviews of Yufuin Onsen Hinoharu Ryokan 5 stars
879-5102 Oita, Yufu, Yufuin-cho Kawakami 1082-1 , Japan

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Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewVery nicely kept Ryokan. Love the traditional style
None
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewPrivate Onsen and Large Room.
Room helpers and dinner/breakfast helpers should speak more English and explain the dishes more.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewCozy boutique hotel with super friendly staff. Love the onsen. Excellent location. Comfortable room. Not crowded so you can totally be relax.
N/A.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewIt’s so comfortable that just staying in is so awesome :) the staff are very welcoming and thoughtful, place is perfectly managed. I would recommend to stay in this ryokan again!
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewExcellent Location in the middle of cute shopping street with two museums within 3-5 min walk, pleasant to the eyes, and an easy along-the-river walk at the back. Yet, it is quiet and exclusive. But it is 12 min walk from train / bus station . Manageable on flat road with nice shops on both sides.
Nothing really, except the Japanese Kaiseki full board meals are not as good as some other ryokans. The quality of fish / sashimi is average.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe personal touch , close to the tourist spot
No ferry service from Yufuin station to the Ryokan , especially on wet weather
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReally nice Ryokan in the middle of Yufuin. Great meals, lovely onsens and spacious room.
Nothing
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewGreat facilities, nice staff, elegant environment
Food way too fishy
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewFamily private bath, meals, staff
None
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewA great place, very-well located, a very good food and a wonderful staff.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewBreakfast and dinner are so good! Have a wonderful day here
No!
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewExcellent customer service , good quality meals, clean and quiet environment. Definitely will come back.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewGreat location, great food and very friendly staff. Many onsens on-site. 15mins walk to JR station and right in the middle of tourist attraction.
Nothing in particular.
Reviewed: 10 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewGood location. The food was delicious and with beautiful setting, and the hotel staff was very friendly and could communicate in English which making things easier for us when our family members had special requirements in food and luggage delivery.
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewVery nice clean and spacious ryokan
Nil
Reviewed: 6 December 2024 · Stayed in December 2024
Verified review