We booked a japanese styled room with a private onsen on the balcony. For those who haven't tried a japanese bed, I can say that the pillows are hard, but they gradually take the form of the head so in the end they are very comfortable. It just takes a bit of time to get used to the feeling. I also thought that the bed would be too thin and uncomfortable, but that was not the case! Yes, it is harder than western styled beds, but we woke up very refreshed . The view was breathtaking, especially in the morning hours! The food was a japanese meal course that was carefully prepared with much attention to detail. It's definitely worth experiencing! However, the one thing that made the experience out of this world for us was the treatment you get from the hostess! She is very well-educated and warm-hearted, and she seems to take great pleasure at doing her job. She showed our room and explained everything for us in detail, and she made sure that we enjoyed the experience at its maximum. She also asked us about our next transfer and volunteered to plan the transfer for us. She even said that if we need any help, we can reach up to her even after our stay. This is a massive thank you once again to this amazing person 🙏

Stayed in August 2025

Exceptional in every way. Tangerine went above and beyond, she clearly has great pride in her work (as is clear from the fact like every review mentions her!). We had 2 big travel days following our visit, she helped us plan transport and book tickets etc. She also contacted our next hotel and was helpful in ensuring we made it there safely. She suggested places for us to visit in the area, and throughout the rest of our trip. Genuinely phenomenal. On top of that, the Ryokan itself was wonderful. The private open air onsen in our room & larger onsen you could reserve on the roof, were so relaxing - very hot mind you, but they had taps to help cool down. Private dining area was a wonderful experience, and they were very accommodating with my dietary requirements. Literally not a single complaint.

Stayed in August 2025

The pillows were quite uncomfortable but these may be more traditional pillows.

We stayed here for our wedding anniversary, and i'm glad we did! Having the half-board meal options was extremely helpful, as there are no restaurants nearby. The room was large, and it was beautiful to have had a private booking at the rooftop onsen. It is a long bus drive from the train station, however, the scenery is unbelievable.

Stayed in August 2025

Location, onsen and service

Stayed in August 2025

It was very comfortable

Stayed in August 2025

Everything. This is such an amazing place. The views were incredible and the host and team so kind with me and my husband. Thank you!

Stayed in June 2025

Staff was excellent. Food was amazing. Loved the private onsen bath.

Stayed in June 2025

NA

Roof top hot spring onsen was the best! The food was delicious, the room spacious and with our own onsen bath! Great stay!

Stayed in May 2025

The property is a bit more dated than expected. While it does have traditional features to it, some of the pieces inside the hotel are in need of touch ups.

Beautiful landscape surrounding the property, enjoyable views and amazing staff! The private onsen in our room was incredible, and the meals were so amazing. The staff was so friendly and helpful.

Stayed in May 2025

Yukimurasaki is truly a hidden gem. Both the hotel and the rooms are stunning—beautifully designed, clean, and incredibly comfortable. The food is absolutely top-notch, and every meal felt like a special experience. The natural surroundings and landscape are breathtaking, making it a true escape for the soul. The staff were very kind and attentive. I especially want to mention the receptionist, I believe her name is Tangerine—she’s smart, charming, and incredibly knowledgeable about so many things. The baths were a true sanctuary, offering deep relaxation for both body and mind. I would fly all the way from Croatia again just to spend another peaceful weekend at Yukimurasaki. An unforgettable experience.

Stayed in May 2025

Nothing to say here, everything was amazing.

Everything was perfect.

Stayed in May 2025

Being picky, some areas of the room could be a little cleaner I.e. dusting etc...

An amazing authentic and traditional stay in the northern alps near Takayama. Our host, Tangerine, was nothing short of superb. Without us even asking, helped plan our trip to the Shinotoka ropeway the following day and how to travel on to Kanazawa with train times etc... Tangerine also noticed my birthday was a few days away, so upon leaving gave me some cake and a wondeful thoughtful message on a card. The food was great, with multiple courses and the onsen was so relaxing, just what we needed. The experience was incredible and me and my wife loved it. Huge thank you in particular to Tangerine!

Stayed in May 2025

Nothing

Private onsen

Stayed in May 2025

Nothing, it was perfect!

The stay was great. The place is beautiful, the food was amazing and the staff was so lovely. Specially the receptionist Tangerine was very knowledgeable and helpful! I was a bit nervous about this reservation because of some of the reviews mentioning bad cleanliness. But the place was spotless except for some moss in the bath areas, but considering it is a natural hot spring that’s perfectly alright. Some stuff is a bit old like some of the paneling but it wasn’t a big deal at all. We had a great time. We stayed for two nights and the menu was different every day while still delivering the typical foods you’d expect. Like we had Hida beef both nights but the preparation was yakiniku first night and Shabu shabu the second for example. The area is very quiet at night even though it is close to the road.

Stayed in May 2025

nothing

Hotel staff are very nice

Stayed in May 2025

I wish it wasn't so difficult to travel here, but it was well worth it!

I loved the experience, service, and quality of our stay. It was very quiet and felt extremely private. Loved every minute of it! Would recommend to many!! The multiple private onsens were perfect!

Stayed in April 2025

The staff was so friendly. We had missed our bus and they did everything they could to offer us dinner when we arrived without losing the possibility to enjoy the rooftop onsen. We enjoyed everything about this place, the dinner, the staff, the room. I will definitely recommend this stay to friends and family.

Stayed in May 2025

IThe hotel is looking a bit tired and in need of a refurbishment. The hot tubs in the room were very small and although they are clean the discolouration from the minerals in the water is a little off putting.

The dinner and breakfast were very good

Stayed in May 2025

None

It is very homey and relaxing, the staff service is exceptional especially Tangerine. The dinner and breakfast is well thought of

Stayed in April 2025

There was nothing not to like about this place :)

We booked this place to celebrate our anniversary. The location is conveniently across the street from the Nohi line bus stop. Right from when we got there, we were greeted by Ms Tangerine (who went above and beyond to make our anniversary special). She added a special touch to every little experience right from the check in until we checked out. Our anniversary experience definitely felt extra elevated. The room 301 itself featured an awesome outdoor onsen tub with a view of the snow capped mountain and an indoor onsen tub. The room was clean and well appointed. We also booked the private rock pool onsen located on the 5th floor.

Stayed in April 2025

I enjoyed everything.

I loved this property so much. Such a value with dinner and breakfast being provided. Loved my private onsen and such a nice place to relax. Such a quiet location. Located right across the street from the bus stop. The staff were exceptional. And the front desk person I’m not sure their name was so amazing. They gave us refreshments as we arrived a bit too early and let us hang out in the lobby. Loved this place so much.

Stayed in April 2025

The reception manager, Tangerine was exceptionally welcoming and ensured that we were well accommodated. It made the difference.

Stayed in April 2025

Breakfast and dinner was amazing. Host was so kind. Beautiful facility, had a great stay.

Stayed in April 2025

The service was outstanding. We enjoyed the food. It was delicious

Stayed in April 2025