Environment is very good, food is also very nice. I will visit again your hotel. thank you.

Stayed in May 2025

A little bit of a maze to get to certain onsen, but worth the adventure!

Multiple onsen with dry saunas and steam rooms was worth the extra travel out of Kyoto. Shuttle service was fantastic. Loved the facial products in the rooms. Lots of special surprises that made me feel very welcomed and appreciated. Food was fantastic, timely and so was the service. Breakfast buffet was superb. Lighting set the relaxed mood in the reception area and even in the hallways. Definitely a thoughtful venue and they deserve 5stars!

Stayed in June 2025

The room and the facilities were exceptional. We had dinner and breakfast served in the room which was very delicious Japanese cuisine. It's a little out of the way and will take some time to get to but it's very peaceful so it's worth it, and the Hotel staff arranged a shuttle for us from the nearest train station. This hotel is quite expensive but its definitely worth it if you're wanting to stay in a classy Japanese style hotel.

Stayed in June 2025

Not much places in the area for sightseeing

Food was excellent

Stayed in May 2025

the bed was a little firm but all the beds are a bit firmer here. The non-feathered option for a pillow was the buckwheat pillow.

it was a great experience - wonderful having your own private onsen and private dining for dinner and breakfast - definitely happy we booked this experience.

Stayed in May 2025

The facility is bit old overall but that also add vibes

It’s beautiful place with splendid Ryokan experience. Staffs are very friendly and kind too

Stayed in February 2025

NA

The hot spring was amazing. Very clean and not crowded at all. The ambience was also top notch. One of the best dinner and breakfast I had in Japan. Staff was extremely polite. Room was comfortable and lots of amenities were provided.

Stayed in May 2025

If you're staying for more than a night you might not have things to do in the area.

Amazing stay at a newly renovated hotel, friendly staff, and comfortable facilities. Dinner was a course meal and breakfast was a buffet style, with both having a lot of dishes. The place is 1.5km from the train station, but has an excellent shuttle service you can call from a phone at the station. They have many onsen pools which were usually either empty or 1-2 people, which felt quiet and relaxing. Also a sauna and a cold pool next to it which was amazing.

Stayed in April 2025

Not enough employees speak minimum basic English

Good service good food

Stayed in April 2025

The phone at the train station is a bit of a funky experience and our check-in took longer than expected. The outside of the hotel is pretty unassuming, and for whatever reason, I thought it was on the lake but it is actually across the street and behind another hotel. Still a view but not as prominent as you would think and our room had a wooden board covering the lake facing window. I don’t know why.

The lobby was nice and the room was spacious and well appointed . We got the in suite onsen and it was small but so nice to have available right there. The “public” onsen that I went to were very nice. The in room meals were the highlight though. One of the best experiences of our whole trip. AMAZING!!!! Most of it locally sourced too. I would come back just to eat!

Stayed in April 2025

Helpful and dedicated staff with a wide range of osen locations! Love the breakfast and dinner served!

Stayed in April 2025

I felt a bit rushed for dinner as the courses were coming too fast.

The hotel was beautiful and I enjoyed the four different onsens in there. A few of the onsens (indoor) were a little on the older side, but the outdoor rock pool was spectacular. The facilities were really great. Dinner was really high quality food, although I felt a bit rushed. The breakfast buffet was spectacular.

Stayed in April 2025

The room was spacious and clean. Free snacks and tea were included, and amenities were readily available. Dinner was excellent, and breakfast was good, too. I tried 3 out of 4 of the public baths (none of the reservable private ones, though) and found them all to be very nice. I liked the indoor one on the 8th floor (which had an open air as well) the most, though the open air bath on the 11th floor was great , too. Staff were very friendly and warm, too. It was easy to access from Ogoto onsen station because there's a phone that allows you to call the shuttle bus.

Stayed in April 2025

N/A

Meals were great. Personnel were professional & prompt.

Stayed in April 2025

We had an unbelievably excellent Private multi course meal that was way more than I ever thought we would have it was fantastic.

Stayed in April 2025

Location is ok, but not great for walking around

Private onsen, spacious room! Lovely dinner, top class Japanese food!

Stayed in April 2025

separation of bathroom and open air bath

Size was ample, quiet, clean and well stocked with amenities. Good massage service.

Stayed in March 2025

Ryokan experience with wonderful onsen, indoor and outdoor. Dinner was delicious and there was a generous breakfast buffet which included japanese and western style food. Everything was super clean and the room was large. Collection from the station.

Stayed in April 2025

Huge room The open air bath looks pretty and the hotspring was great! Comfortable and clean stay

Stayed in April 2025

I had no complaints about this ryokan. They were fantastic and the facilities were wonderful.

1. A Showa era ryokan but one that has seen some renovations, especially in the room. The place is well set up to handle foreigners and the staff are wonderful. There's a shuttle bus from the station, but even if you can't take it, the taxi is only 1000 yen. 2. The room itself was spacious and comfortable with western style beds. There's a toilet, shower, and bathtub. Sadly I have no view of the lake from my room. 3. There are several onsens and they gender swap in the mornings. There's 2 on the 8th floor, 1 on the 5th floor, and one on the 11th floor. The 11th and 5th floor gender swap. The 11th floor one has beautiful and breathtaking views of the surrounding area and its only an open air onsen. There are 2 pools, one small one and one about 2-3x the size. The 8th floor one had a decent size indoor pool and a small open air one. Towels are provided in the dressing rooms. 4. Dinner was very enjoyable and had several good flavors. It came with quite a bit of meat with grilled beef, grilled duck, and shabu shabu meat. Sashimi and other seafood items were present as well. I really enjoyed a chocolate mochi dessert item they had. The staff are wonderful. 5. Breakfast buffet was a bit small, but still plentiful. They had an omelette station and were making fresh tempura. There were a lot of juices and fruits available as well as many staples of Japanese breakfast. 6. I did the other onsens this morning. 8th floor had some nice views of the lake, especially from the upper open air bath. The indoor one was nice too though slightly smaller than the other one from yesterday. The 5th floor open air was fairly large and quite pretty with its rock formation for the bath and surrounded by flowers and plants. It was a comfortable onsen, though I prefer the gorgeous lake views of the 11th floor one. All in all, a good set of onsens. Anyone staying here will have access to 4 different onsen areas.

Stayed in March 2025

Bed not that comfortable.

Very good Breakfast

Stayed in April 2025

Some staffs didn’t deliver what they said.

I like the mini bar in the room that provides free snacks and choices of tea.

Stayed in February 2025

The walkway is complicated and easy to get lost , even there are some sign.

Onsen & Staff & Kaiseki

Stayed in March 2025

The room we stayed this time is a traditional one. The blanket has old style cover sheet on top of it, which is slippery and it’s easily getting away from blanket itself. Feeling cold in the middle of the night if you are grabbing the wrong one.

Multiple hot spring styles for you to try. Food is excellent. Shuttle arrangement is convenient. Staff is kind and helpful :) WIFI has issue on 2nd day, IT support came to our room right away and fixed it. Thanks!

Stayed in February 2025