989-0231 Miyagi, Shiroishi, Fukuokakuramoto Kamasaki 1-48, Japan
#1 of 8 hotels in Shiroishi
Guests' ChoiceBased on 27 hotel reviews
9.2Cleanliness
9.4
Comfort
9.2
Location
8.5
Facilities
8.9
Staff
9.8
Value for money
8.8
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 29 April 2025
June3g
MalaysiaThe beer was delicious
Stayed in February 2025
Reviewed: 23 April 2025
Douglas
United StatesThere was no advance notice at all to incoming hotel guests of the times and locations of the hotel’s shuttle pick up and drop offs at the train stations. This made it very difficult for incoming guests to plan their transportation arrangements to travel to the hotel and ensure that they will be able to benefit from the free hotel shuttle service.
Authentic Japanese ryokan; traditional decor, building, and excellent service. There also was Shamisen entertainment in one of the evenings.
Stayed in April 2025
Reviewed: 16 April 2025
Stella
Hong KongOnsens are a little small but the staff explained that's the limitation from hot springs source.
Warm welcome by staff, friendly and helpful, speak good English. The meals (dinner & breakfast) were excellent, delicious, plate design like arts!
Stayed in April 2025
Reviewed: 11 February 2025
Delia
TaiwanThe staff are really kind!
Stayed in February 2025
Reviewed: 9 January 2025
Mafodda
AustraliaIt was absolutely exceptional, from the food, to the staff, to the service and hot springs, everything was simply immaculate. You cannot get any better than this.
Stayed in January 2025
Reviewed: 4 November 2024
Patrick
DenmarkI have nothing negative to say.
Where to begin? The room was excellent in size and had a nice feeling to it. The onsen was close by. The staff was so kind and service minded. The whole experience with dinner and breakfast was exceptional, especially the staff member whom served us with excellent English. Just the whole experience was quite wonderful.
Stayed in October 2024
Reviewed: 1 November 2024
Robin
NorwayTimeschedule.
Good service
Stayed in October 2024
Reviewed: 12 October 2024
Gerald
United StatesAn odd smell in the room, it may have been the ozone machine?
Amazing and authentic Japanese breakfast, artfully presented and quite tasty. The dinner the previous evening was equally superb.
Stayed in October 2024
Reviewed: 22 September 2024
Ym
United KingdomNone
Excellent hospitality and amazing dinner and breakfast, you cannot be disappointed
Stayed in September 2024
Reviewed: 1 September 2024
Katherine
CanadaNothing. It was perfect.
Wonderful experience in a traditional inn. Such a unique stay with welcoming staff, delicious food, serene setting, and open air bath.
Stayed in August 2024
Reviewed: 15 June 2024
Stella
AustraliaNothing :)
It was in a traditional Japanese interior and architectural style and very well kept with the old building still in use and preserved at 600 years old, the history is very interesting.
Stayed in June 2024
Reviewed: 31 May 2024
Yurika
United StatesNothing. Everything was just perfect.
Beautiful location and very clean rooms. The staff were well trained and were very friendly. The food was also exceptional.
Stayed in May 2024
Reviewed: 26 May 2024
Hoffman
United StatesWe wanted to take pictures of the old-fashioned hotel building at night, but they turned the lights off early, so we couldn't, and there wasn't any sign about it.
Dinner and breakfast were gorgeous! Any tableware you see there was also sold at the shop, so you can own it too! And staff would make sure your stay was pleasant. There are a few English-speaking staff, to explain anything and help you with anything. They offer amazing service!
Stayed in May 2024
Reviewed: 18 April 2024
Paweena
ThailandNothing.
The hotel itself is really nice. Staffs were great. They have good English speaking staffs for foreigners. Our room was nice and clean. Most likely recently renovated. We booked half-board and enjoyed dinner and breakfast in a private room, in the old building. Onsen was also nice.
Stayed in April 2024
Reviewed: 18 March 2024
Hw
MacaoThe room was a little stuffy, but I couldn’t open the window or else the bugs would come in.
They cleaned my shoes! Unexpected but welcoming.
Stayed in March 2024
Reviewed: 6 March 2024
Alexander
United KingdomThe indoor and outdoor baths are different and nicely mineralized, the setting of outdoor baths, overlooking a brook, is also very nice. The baths are a bit too hot to enjoy for a long time (even the outside bath in February). The dinner and breakfast are truly excellent and have a light feel to them, the local welcome flan is also sublime. The meals are served in a beautiful historic building several hundred years old. The area is quiet and nice to walk around. The rooms are newly built and the air gets a bit stale if aircon / heating is off.
Stayed in March 2024
Reviewed: 14 February 2024
Andrew
Switzerland-
Staff, food
Stayed in February 2024
Reviewed: 13 January 2024
Keltona
United StatesCan be a bit cold in the winter
Friendly and helpful staff, feels very cozy. Check in process is very personal.
Stayed in January 2024
Reviewed: 21 February 2023
Jessica
Singaporeparking is off hotel site, understandable given the location and old winding roads there. They have dedicated transport to send us up and down to property. so not exactly a negative.
We love the history and exclusivity of the property. Gorgeous heritage here. One of the best meals we had during our trip is at this lovely stay. Staffs speak good English and are very attentive to us!
Stayed in January 2023
Reviewed: 21 June 2025
Anonymous
AustraliaThe staff were amazing and plentiful. It is a very peaceful place to relax.
Stayed in June 2025
Reviewed: 23 December 2024
Paul
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: 10 December 2024
Maaike
AustraliaThere are no comments available for this review
Stayed in November 2024
Reviewed: 10 March 2024
Walter
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 March 2024
Francesca
United KingdomThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
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