Reviews of ゆるり奥日光withDOGS

We wanted to go again and visit Nikko, but this time with our "daughter", the dog. Nice area indeed, the facilities are really fine, and although we didn't use all the facilities, like the dog run or the others... We enjoyed the stay. The personnel was incredibly helpful and kind, really great staff. Our room was typical Japanese, slept on a futon, which is my kind of "softness ". The room included WC and bath facilities. If you are there you have to make time to use the in situ Onsen, the sulfur water comes directly from the hot spring, you can actually visit, not far off... It's just fantastic to relax and tone up your skin. The hotel also has a buffet type restaurant, it is ok, simple but good. The Buffet is also prepared for the furry companion/s so in the big room, among the tables you will see many happy families with furry children 🤓🤣🤓. The place is good.

In the countryside, contrary to the big cities like Tokyo, Osaka and so on, the shops and restaurants close around 18:00/ 6 pm. Keep that in mind. Some restaurants may be opened, but are far, so if you don't have a car, you may factor that in.

Clean and nicely located near Nikko Shirane trailhead

The restaurant requires a reservation the day before, which they do not tell you despite that there are no shops nor open restaurants after 14. Thus you risk not eating for a whole day. The rooms are hard to find because numbering system makes no sense, and staff is lackluster in explaining where it is. The water in the room was cold, despite being in an Onsen town. Check in process is tedious, and pre check in is a waste of time since you have to do it again when you arrive anyway.

After reviewing our initial room I requested an alternative. The staff were helpful and polite offering an more expensive option for 1 night of our 3. We thus stayed only 1 night at the property. The Ibsen were wonderful.

The quad economy annex room was a disgrace!! Dated, unpleasant smell, no furnishing, bedding was diy, no shower, a dated water heater with no other additions. The hotel wifi did not work in the annex. Access to the annex is via a gravel path from the more modern hotel. This option should not be offered by the hotel or your booking service!!! We stayed one night in their better option but chose to find another option elsewhere. No refund was offered or apologies made. Also note this is a guest and dog hotel. Dogs are present in the dining area.

The onsen was great and real sulphuric spring

I think the google maps location was a little off or it needs more signs to direct to the front entrance