Reviews of Yuyado Unzen Shinyu 3 stars
854-0621 Nagasaki, Unzen, Obama-cho, Unzen 320, Japan
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Reviewed: 15 February 2025 · Stayed in November 2024
Verified reviewExcellent location, very good breakfast and dinner(so many details and delicious). The owner, she is very nice and kind. In the dining room is so noisy by the group's party beside. One drunkle (perhaps) has joyfully speak out and laugh loud through dinner time! So, our enjoyment of Japanese dining experience is affected.
The noisy in dinning room.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewGreat location, good food.
Onsen was dirty, lack cleaning.
Thank you for your stay. We appreciate your compliments on our food and location. We apologize for any discomfort you may have experienced in the public baths. The hot spring water in the public baths is always fresh and free-flowing. Our hot spring water is strong sulfur spring water, so there will be turbidity and precipitation caused by sulfur, which varies from day to day. We also check the temperature and clean the changing rooms every hour, but we apologize if there was any disruption during this time. We will continue to thoroughly clean the changing rooms so that everyone can enjoy a comfortable stay.
Thank you for your stay. We appreciate your compliments on our food and location. We apologize for any discomfort you may have experienced in the public baths. The hot spring water in the public baths is always fresh and free-flowing. Our… Show more
Reviewed: 23 November 2023 · Stayed in November 2023
Verified reviewEverything - the room, service and food were all exceptional.
There was nothing negative to say about our stay
Reviewed: 19 November 2023 · Stayed in October 2023
Verified reviewHave to walk through a staircase from the indoor onsen to the open air onsen.
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 26 October 2023 · Stayed in October 2023
Verified reviewReviewed: 28 September 2023 · Stayed in September 2023
Verified reviewVery friendly staff.
The room is spacious and comfortable.
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewThe property was centrally located and very traditional. A real experience of Japans Unzen region. Excellent
Reviewed: 10 August 2023 · Stayed in August 2023
Verified reviewWhile not the most elegant hotel in Unzen, it was a good balance of price with services and ambience. The dinners and breakfasts were amazing and a highlight of our stay in Japan so far.
The layout of the hotel was confusing. We and several other guests were lost multiple times.
Reviewed: 7 August 2023 · Stayed in August 2023
Verified reviewThe staffs were friendly and helpful. One of staffs Ms Chi Hi Ro was exceptionally good.