018-5141 Akita, Kazuno, Hachimantai Yuzeyubata 43, Japan
#1 of 5 hotels in Kazuno
Guests' ChoiceBased on 34 hotel reviews
9.0Cleanliness
9.3
Comfort
9.5
Location
8.8
Facilities
9.3
Staff
9.1
Value for money
8.8
Free Wifi
9.1
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Showing 1 - 25
Reviewed: September 6, 2025
A
SingaporeBesides the onsens and great views, we were looking forward to hiking along the Gorge and experiencing the outdoor scenic flora and fauna. Unfortunately the warning to beware of bears attacking scared us from venturing too far.
Front desk staff was very helpful in introducing hotel facilities and making us feel welcomed. Our room came with a view of the Yuze gorge and the multiple onsens had great views of the Yuze Gorge or the tranquil forest.
Stayed in September 2025
Reviewed: May 3, 2025
Claire
United KingdomLovely stay great facilities.
Stayed in April 2025
Reviewed: April 23, 2025
Alicia
SingaporeLocation is quite far and probably autumn will have a better view.
The room with private onsen was great. The buffet have local cuisine and breakfast was also have a wide spread. Definitely a place for you to enjoy and relax. They also provide free ride from the bus stop to the hotel directly. You can also book a private bath directly at the hotel if the room type don’t come with it at an additional cost.
Stayed in April 2025
Reviewed: April 13, 2025
Totorette
SwitzerlandHard to access without a car. Not a lot to do around the resort.
The private open air bath. The size of the room. The staff was very nice, helpful and professional.
Stayed in April 2025
Reviewed: December 28, 2024
Michael
JapanNothing to really note. Perhaps keep the fire on in the lobby during winter as it’s nice to sit and do some work there.
This was a great place to stay. The staff were super friendly, the welcome lounge is very comfortable and the baths are so relaxing. The rooms are a really good size and look out over the river. The buffet style dinner and breakfast are delicious with a wide range to choose from.
Stayed in December 2024
Reviewed: December 27, 2024
Theoretical
SingaporeNothing
Awesome ryokan hotel with beautiful views, awesome staff and really awesome service!
Stayed in December 2024
Reviewed: November 20, 2024
Navarat
ThailandWelcoming part of stuff was not so helpful
View and onsen
Stayed in November 2024
Reviewed: November 16, 2024
Hong
Hong KongNIL
Location is good but no public transportation available. Both breakfast and dinner are included, lots of variety of food
Stayed in October 2024
Reviewed: October 26, 2024
Jess
AustraliaBuffet dinner and breakfast was great. Stunning view over the mountain
Stayed in October 2024
Reviewed: October 20, 2024
Timothy
AustraliaNothing
Beautiful location. Friendly staff. Awesome outdoor baths. Huge rooms. Good buffet.
Stayed in October 2024
Reviewed: October 17, 2024
Andrew
United KingdomVariety of food was good although it became repetitive over our period of stay.
The staff were very attentive and helpful. We chose a bigger room, as we stayed five nights and there was plenty of space. Room was kept clean and tidy daily. Lounge with complementary alcoholic and non alcoholic drinks (except beer!) were available 3.00 to 9.00 pm. Although the hotel is large and fully occupied over the weekend, all facilities ran smoothly, including the breakfast and dinner buffets.
Stayed in October 2024
Reviewed: October 10, 2024
Sumiyo
United KingdomDinner should be non-buffet although they were nice.
Hot springs, large rooms, view from the window, free drink in the bar, great service, generous buffet breakfast,
Stayed in October 2024
Reviewed: May 28, 2024
Andrew
United StatesNA
Loved the location! This is the perfect place if you just want to get away from the day-to-day and relax. You don't need to go anywhere because everything is right there for you.
Stayed in April 2024
Reviewed: April 9, 2024
Katharina
New ZealandNothing to say
Beautiful spot aside a raging river Amazing breakfast and dinners Wonderful staff
Stayed in April 2024
Reviewed: March 19, 2024
Blaine
United StatesHad to go to the front desk for bath towels as they only give you a towel for the onsen
Liked it so much we stayed an extra night! Exceptional staff. They even dropped us at the train station in the morning so we could have an excursion. How this is only a 3 star hotel I will never know. Go here, you won't regret it. Amazing value
Stayed in March 2024
Reviewed: December 25, 2023
Valentin
FranceWe wish we could have stayed longer
The calm, the hotel in itself, the onsen, the amazing food and warming staff. The rooms were amazingly big for Japan and the view was breathtaking. If you spend a few days it might be good to have a car.
Stayed in December 2023
Reviewed: November 13, 2023
Nicole
Taiwan無
湯屋
Stayed in November 2023
Reviewed: October 25, 2023
Hsiu-nien
TaiwanNoisy neighbor
Big room
Stayed in October 2023
Reviewed: June 26, 2023
Alfie
SingaporeThe buffet spreads were fabulous
Stayed in June 2023
Reviewed: April 18, 2023
Packawadee
ThailandGreat dinner and onsen
Stayed in April 2023
Reviewed: October 18, 2024
Krit
ThailandIt is a big hotel and serve guests that come in with big bus. The feeling is not so private. They serve only buffet style not authentic cuisine for dinner. Not really value for over 90,000 yen per night. Staffs is just OK.
Very good location by the river. Plenty of parking spaces.
Stayed in October 2024
Reviewed: April 19, 2024
Chris
FranceBuffet dinner & breakfast, you don’t get the careful traditional japanese service. Average customers age on weekdays over 70… bed not comfortable.
Free welcome drinks include free-pour sake & nikka whisky ! plus of course coffee, tea juice etc. onsen bath very large and 2 river side open air baths as well.
Stayed in April 2024
Reviewed: November 1, 2022
Jonathan
CanadaFood is terrible, dinner is buffet but very low quality. I stay 2 nights, the second night we paid extra to change to kaiseki, but they just pick the food from buffet and set beautifully on the table!
View of room is good, most of rooms face river
Stayed in October 2022
Reviewed: July 28, 2025
Kyle
United StatesThere are no comments available for this review
Stayed in July 2025
Showing 1 - 25
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