Reviews of 蔵王温泉 林檎屋 2 stars

Great location and price. Hosts were extremely helpful and considerate. The room was a bit dated and the futon was slightly thin but overall it was good.

The location was great and the staff were helpful.

The futon was a bit thin.

The ryokan is in the middle of the onsen area where most of the shops and restaurants are. It's close to the bus station and about a 5-10 minute walk to the cable car stations/ski lifts. The staff and the owner are super friendly, the heater stopped working in my room and the owner dropped what he was doing and came to my aid immediately. The sulfur onsen within the accommodation is great after snowboarding all day, even though the only shower is inside the onsen I never had to wait during my 5 day stay, it was always empty. The little restaurant attached to the ryokan is nice but a bit pricey so I ate at other places mostly. The room is old and modest but well kept, small but had everything I needed.

It would've been nice to have communal showers instead of having to use the only one inside the onsen. There was only a bean pillow provided but it didn't affect my sleep too much. The rooms are not actually completely enclosed and you could hear what was going on in the corridor, luckily everyone was pretty quiet on my floor. There is no drying room for your gear, only a little rack at the entrance, but I find my boots and board to be dry every morning so that's good enough for me.

The staff speaks english, they are really helpful. My stay there was really nice. I recommend.

Helpful staff

NA

Staffs are helpful, provide ski rental, room is large and comfortable, convenient located. Female Onsen is good.

The shared toilet is a bit far away, and the toilet is too tiny. Heaters in some places are not turning on all the time, it is very cold when passing through. Onsen is small and cleaninness can be better. The price of food in the restaurant is expensive compared with the food portion. Men's onsen has an issue with water pressure.

The room was large and a nice older Japanese style (which we like). The room was warm and it had a lovely view of the mountain and street below. The staff were super friendly and very helpful. They spoke English well which was very handy when it came time for us to leave and have our snow boards on delivered to the airport. We had a fabulous dinner at the hotels restaurant. It was a great place to stay for the 2 nights we were there.

I guess from a convenience point of view the toilets were way down the hall so a little cold and far for midnight pee pees. I enjoyed the public hot springs across the road and one a little further up the path but there is no bathroom for ladies at the hotel itself.

Good hospitality. The Hotel has rental with professional advices. The owner himself also snowboard will able to help on gear adjustment issue.

Owner is super hospitable and welcoming. the inn doubles as also a ski rental shop & a restaurant. The owner seems knowledgable about ski & snowboard experience. I definitely want to try to learn skiing from him. Room was cozy and japanese style. This place is only one of the few that provides breakfast in the morning on this road. the other is a mochiya which only opens on weekend.

The ryokan is underwhelming for the price that we paid. I think it should probably be worth only around 60-70% of the price. Toilet has an unpleasant smell. Everything is old and dilapidated, feels like being transported back into the 90s, but not in a good way. The ryokan is really running short on staff so I can see the owner running around most of the time. He is really hustling. Please hire more staff and upgrade your ryokan. Lastly, I feel the restaurant a bit expensive.

The staff are super super super helpful, gentle and kind! They try their best to fulfill our requests. It’s the atmosphere that makes you falling in love with the place and people.

Owner is super friendly super accommodating, very comfortable futons

Very friendly and helpful staff.

The listing on booking.com has a tick next to "Ski-to-door access" but this is not true. A five or seven minute walk is required depending on which direction you go in. The listing has a tick next to "Ski pass vendor" but they didn't sell ski passes. "Soundproof rooms" and "Hot tub/Jacuzzi" are also not correct. The shared bathroom/onsen is nice for a bath but the water pressure on the showers is very weak. The shared toilets are old and cold so not nice when you need to leave your warm room when nature calls during the night.

The owner is very hospitality. The location is so near to the bus terminal.

The aisle is a bit cold.

My friend and I recently stayed at this newly opened accommodation, and it was a fantastic experience. The host was incredibly friendly and made us feel completely at home throughout our stay. The facilities are excellent, featuring everything you could need, including a traditional onsen—a perfect way to relax after a day of exploring or skiing. The room was spacious, and the futon bed was extremely comfortable. The location is unbeatable! Situated on the historical Takayu Street, it’s surrounded by charming shops, restaurants, and onsens. It’s also super convenient for skiing enthusiasts—just a 7-minute walk to Zao Base Center Jupeer, Uwanadai Slope, and Zao Chuo Ropeway. Plus, the Zao bus terminal is only 3 minutes away on foot. Don’t miss the restaurant “Ringoya” on-site, which serves absolutely delicious food.

The public toilet and bathroom are quite old and could use some renovation to enhance comfort. There is no drying room for ski or snowboard equipment, which would be a valuable addition for winter sports enthusiasts. Additionally, the lobby was very cold during our stay, as there was no heater. Despite these minor issues, I couldn’t recommend this place more—it’s the perfect blend of comfort, convenience, and a warm, welcoming atmosphere! Will definitely be coming back.