Reviews of ZEN Hostel 1 stars

Great location and awesome staff that were super friendly!

The heater in the room only stays on for 3 hours before you need to reset it and it gets very cold when it goes off in the middle of the night.

I read comments and expected what the hostel like. Hostel also sent me communication of what is the rules. I accepted the way as an Hostel. For your comfortable stay, I will suggest bring your own cup, Tea or coffee mix, own toiletries. Such as No toothbrush, toothpaste, shaver, etc. provided. Overall, not bad experience if you can live with the rules. Location is convenient to train station, bus station (to snowmonkey, ski area, etc.), convenient store. Not far walking distance is a drug store almost like a mini supermarket. And, not far walking distance to a traditional onsen stree area.

Due to lack of staff, storage of luggage can be issue for before check in or after check out. Also, rule of not allowed to use such as toilet or shower room after check out. Will be difficult such as planning the day trip ski on the day of check out.

The staff was very friendly and accomodating.

- Spacious dorm room, we were a large group so we had booked the entire room for us. There was plenty of space to pack and unpack stuff, as well as hanging out. - Showers were warm - The staff were some of the kindest people we met in our entire Japan trip. A friend left behind his prescription glasses, and after contacting the hostel they helped ship them back to California!!! Legends - Useful advice about the different onsens around - Location was great, short walk to the train and bus station with a lawsons around the corner

Nothing

We had a great stay here. The property very close to the train station. We had our own 3 person traditional Japanese room, that was very clean and warm. Beds were mattresses on the floor and comfortable. Shared bathrooms were also very clean and convenient.

It is an old building wooden so don’t expect luxury. The only thing I would have enjoyed is the availability of some dishware in the limited kitchen area to make a cup of coffee or eat some cereal.

Very affordable, reasonable. Was available!

A bit cold for the winter holiday.

Very great staff. The room is spacious and very close to the shuttle for shiga Kogen and the snow monkeys. There are good restaurants nearby as well. The rooms are a little cold as it is an older building but I do believe it's good value for what you pay.

It was convenient and easy to find

We were hoping to get coffee in the morning but the cafe on the first floor wasn’t being staffed

Good location

Nothing

Clean & location

No kitchen

Location was perfect for the snow, the snow monkeys and it was a beautiful community. The restaurant recommendations from the zen hostel were perfect and we finished every dinner with local pudding.

Nothing

The owner was very friendly

Staff were super friendly and helpful, big rooms, clean facilities

wifi wasn’t great at times

I spent 2 night at Zen hostel with my family. I really enjoyed this place, the facilities are very comfortable and clean. The staff was very friendly. I went on winter and the room wasn’t cold at all. Thank you so much.

Not really a comfortable stay or value for money. We had stayed in a few traditional hotels and at someone's home with traditional Japanese bedding so had experienced this style of bedding before, but the futon mattresses here were extremely thin. We had to layer the blanket and spare futon so that we weren't right on the floor. We also had to make our own beds and take the sheets and bed covering off before we left, which isn't really something you would expect to have to do when you are paying $200/night. Beyond a kettle and fridge, there was no communal kitchen facilities - no mugs or glasses.

Great hostel in convenient location near train station. Staff were very helpful and the facilities were comfortable. Good value for a short stay, just don’t expect anything fancy.

Nothing to dislike

Nicely located to transit station. Old school type of place. Cool/ cold in hallways in winter but nice Japanese style rooms. Great showers. The one staff person was very nice, great person and so helpful.

We mostly had good neighbors but with the age and style of the building it can be loud.

The building is over 250 years old and the owner is super nice.

That you have not created a reservation yet