Reviews of Nakatsugawa Onsen Hotel Hanasarasa

The dinner and the breakfast included was a great value. Delicious!!!

The last bus to get there is 5:55 from Nakagiri so we had to hussle from the Nakasendo trail hike.

Location on a river surrounded by mountains

Distance from town

The courteous attitude of the staff

The room was uncomfortable, the hotel's stinginess - the coffee was free for only a few hours, there was no coffee in the room at all!

Great food. Loved sharing the spa and pool

The 12 course dinner in our private dining room was sensational, fulsome breakfast too with such kind serving staff. Easy transfer from train station and to Magome for Nakasendo Way hikers.

The onsen was nice but a little dated - fine for our travel weary bones though!

Lovely place. Staff very helpful Great Japanese food

Rooms a bit small

The staff were very nice and service oriented. The location was very good, 10 mins drive from Magome. The Onsen was good. But the rooms and facilities were old, the mattress was soft and lob sided, the curtains dusty and overall we didn't get a good night sleep there.

The price is quite steep

Facilities. Onsen. Food in restaurant

A bit remote and set dinner and breakfast. Not hotels fault. Food not my cuppa tea.

Old school onsen resort, if you love old school vibes, this is the place, very local. Love their dinner spread too and also free shuttle service from station which is at standard timing

It is quite aged, quite a few things are torn or very used and the bar and some facilities are no longer in use, but you don’t need that if you just want to soak in the nature there

Its great for the Nakasendo trail if you have a car The public Onsen is great The meals are traditional, well presented and plentiful, served in little cabinets - serving staff we met (one from the Philippines was great) Receptionist from Burma was also excellent - great English - very helpful

Maybe the choice of a western breakfast for those who don't like Japanese style/ fish.

Clean and comfortable. Quiet room. Nice view from our room. Nice and helpful staff. Good japanese breakfast and dinner. Nice Onsen. Parking in front of hotel. Washing machines. We stayed here to do the Magome-Tsumago walk. Magome is about 15 mints away. There was construction near by and we had to take a detour but it was ok.

Not fluent in english.

Rooms are quite small but seems new and comfortable. Breakfast and diner are served in private booth, presentation and taste were excellent. The ofuro and rotemburo are clean and spacious. The riverside park behind the hotel is really beautiful. They have free parking space. Complimentary tea and coffee in the reception area. The facilities next door are accessible weekdays. Staff were friendly and helpful. Overall we had a very pleasant stay.

Sadly, water really smells like chlorine. Hotel is in the middle of nowhere so it is very quiet at night but a fair bit of driving is a must. Overall price is on the higher side compared to similar hotels and services.

i was on a half board and breakfast and dinner were good and abundant staff was helpful and polite shuttle bus from Nakatsugawa station very convenient

the room temperature a bit cold the shuttle to Magome leaves late and come back too early and there's only one time 10:30am and 2:30pm some guests' children in the corridor shouting and adults in groups speaking too loudly at dinner

excellent meals in beautiful rooms professional and polite staff. hotel is a bit far from the city but provudes shuttle bus to the station. room was cleam large and well equipped. staff at the reception very good too

some guests were too noisy a group i guess especially in the restaurant, can't blame the hotel but i didn't like it especially children screaming in the room corridor when there are don't disturb notices on the doors. my room's fridge was making loud noises at times

Onsen facilities a bit dated but pools were still great to soak in. Separate male and female baths and these are traditional in that you go in naked. Had dinner and breakfast plan and both were full of Japanese staples like pickles, sashimi, salmon, beef, rice and soup. Not all dishes were the highest quality but good nonetheless. Access to public baths at next door sister property and shuttle to Magome juku at 10:30 am

Property is a bit old and the room was a bit tight for four adults. Futons were comfortable and added pleasure of sleeping with window open and falling asleep to sound of rushing river.

Great ammenities, beautiful and clean rooms, Staff were amazing and helpful at all times who speak both English (little bits) and Japanese.

Difficult to access, as there is construction work going on at the main road used to access the property.