Reviews of Biker's Inn Onomichi 自転車の宿おのみち supported by COCOSTAY 3 stars
722-0038 Hiroshima, Onomichi, Tenmacho 11-18, Japan
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Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReally big place, close to the station and the port. Well equiped kitchen and bathroom. The 2 toilets are really useful !
The 2 beds were a bit soft and the futtons really had.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewIt's clean and spacious.
It was too cold and the futons are too thin to sleep on.
Reviewed: 19 November 2024 · Stayed in October 2024
Verified reviewGreat stay for a cycling trip. Lots of room for bikes. Very large space.
Very quiet neighbourhood with no dining options close by (10-15 walk away).
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewEasy access, clean
Pillows not great. Check-in not very convenient
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewspacious with a lot of facilities
no
Reviewed: 19 February 2024 · Stayed in November 2023
Verified reviewReviewed: 14 January 2024 · Stayed in December 2023
Verified reviewReviewed: 6 December 2023 · Stayed in November 2023
Verified reviewAccommodation had car park nearby. It was big enough for big group of people. Beds were comfortable. Clean house with big table for having meals or drinks together. Good location near the station in local streets. Very quiet.
We checked in at night and self check in with code number was so hard to see. It took us 10 minutes to get the right number to unlock the door. Only one bathroom downstairs.
Reviewed: 30 November 2023 · Stayed in October 2023
Verified reviewGood location, nice beds, basic amenities
Listing on Booking.com is misleading. Carefully worded to sound like a room in a hotel/inn as its name suggests, which was what I was expecting. But this is NOT a hotel, or even a room in a hotel, so should not claim to be. This is an entire residential property with self check-in, which I tend to avoid, and this NOT made obvious in the description. It is not clear there is no reception or place to leave bags before check-in, so I had to find coin lockers near station. Afterwards I learnt it's listed very clearly as a whole property on Airbnb. Trying to appeal to two styles of travellers on each platform when it cannot. While it has basic amenities which are fine, there were hairs/dirt/dust on the floors, no couch to relax at the end of a long day sightseeing. This listing might be ok if you want a whole property, but NOT fine of you are expecting a traditional hotel/inn as the description states. There are no staff except Japanese-speaking over the phone, and responses by email took hours. Had to send passport photos by email before arrival, which is also not made clear until a few hours before I was due to check in. This deception absolutely left a terrible impression and I would not recommend.
Thank you very much for staying with us. This inn is a ryokan (Japanese inn) because it offers an entire house as lodging facilities and is officially licensed by the government as a ryokan business. The photos clearly show that it is not a typical hotel or ryokan room. Also, the fact that there is no front desk is clearly stated in the message after the reservation is confirmed. Please understand that we are not lying when we post the room on Booking.com. We have posted all the pictures of the rooms and it is clear that we do not have a sofa in the room. We are legally required to check your passport. In hotels with a front desk, the front desk staff will check your passport on site, but since this inn is a non-personal self check-in, it is necessary to check your passport in advance with a picture. Thank you for your understanding. Thank you very much for your valuable feedback. We will make every effort to provide clearer information so that all guests can stay at the inn with peace of mind. We look forward to welcoming you again.
Thank you very much for staying with us. This inn is a ryokan (Japanese inn) because it offers an entire house as lodging facilities and is officially licensed by the government as a ryokan business. The photos clearly show that it is not … Show more
Reviewed: 23 November 2023 · Stayed in October 2023
Verified reviewReviewed: 18 November 2023 · Stayed in November 2023
Verified reviewHuge and spacious and in a very quiet residential area. Only a 10 min walk to the town centre. Great for a cycling trip.
Reviewed: 17 November 2023 · Stayed in November 2023
Verified reviewRoom very big.
We couldn't use the WiFi and owner said "There's nothing I can do." Not allowed to keep luggage for few hours after checking out and the owner didn't reply for any storage suggestion while asking. The check out time is 10am but someone tried to open the door at about 9:30am. I hope it was not the owner or it would just be too rude.
We apologize for any inconvenience caused. Regarding the Wi-Fi, we asked you to "try turning off the router and resetting it." However, we were not informed of the result after that. Our staff was dealing with another problem that day, so we sincerely apologize for not being able to respond immediately. Regarding your luggage after check-out, we have responded, "We are unable to keep your luggage after check-out. We have answered that we are unable to keep luggage after check-out. We cannot keep your luggage after check-out because we need to take care of the luggage of the next guests and clean the room. Thank you for your understanding. We will do our best to improve the situation based on your valuable feedback, and we look forward to welcoming you again. Thank you very much for staying with us.
We apologize for any inconvenience caused. Regarding the Wi-Fi, we asked you to "try turning off the router and resetting it." However, we were not informed of the result after that. Our staff was dealing with another problem tha… Show more
Reviewed: 2 November 2023 · Stayed in November 2023
Verified reviewReviewed: 8 October 2023 · Stayed in October 2023
Verified reviewReviewed: 28 July 2023 · Stayed in July 2023
Verified reviewWhat a wonderful place to stay in Onomichi! Highly recommended!
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Reviewed: 7 July 2023 · Stayed in July 2023
Verified reviewReviewed: 28 May 2023 · Stayed in May 2023
Verified reviewGreat location, no problem check-in and check-out. Lots of space in the house ready to accomodate a group of friends.
Small kitchen area. Unusuall division of shoes on and shoes off space.
Reviewed: 8 May 2023 · Stayed in May 2023
Verified reviewClean, good location to the station, and lots of space.
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewReviewed: 1 April 2023 · Stayed in March 2023
Verified reviewvery clean, well organized, easy to find and very well equipped kitchen
nothing to report
Reviewed: 23 March 2023 · Stayed in March 2023
Verified reviewGreat location, great for cyclists to stay before after or mid ride on the Shimanami kaido. Heaps of space, easy check in.
Reviewed: 22 March 2023 · Stayed in March 2023
Verified reviewThe space was much larger than expected, and the sunken kotatsu table was great. It was easy to find and very conveniently located to the station with a Lawson combini within 2 minutes. Everything was clean and tidy.
We could not access the accommodation WiFi so had to use our pocket wifis.
Reviewed: 21 March 2023 · Stayed in March 2023
Verified reviewLocation near the station and a super market is very convenient. There is a space to store your bicycles indoors.
The property has very thin walls, and even has a sound meter inside to encourage guests to stay quiet. TV did not have an HDMI connection for connecting our own devices to.