The bathrooms are smelly. The sewer system smells. The shower heads in the block rooms are very fine jets.

The food and friendly service

Stayed in January 2024

The bed was very uncomfortable. Basically a box spring with a thin layer of padding.

Everything except the bed was first rate. Food was excellent. Good location.

Stayed in October 2023

Food, Location

You may quickly find superior hotels nearby that are more environmentally friendly when you compare hotel costs. Additionally, the food wasn't all that wonderful.

Stayed in September 2023

We the food did not suit our children. And at the time we were there they had a school trip so the lines at dinning room were really long and loud. I think they should have devide the hours for the school students and for the guests. The swimming pool is not for children or wedterns as the water were not clear and fool with bugs and mosquitos. So dont count on it. The shower had no stream of water.. and no hot water at all.

The place is located next to mara national park. So lits of animals running around and there's alot to see. The staff were really nice and smiling.

Stayed in April 2023

Terrible Experience – Avoid at All Costs Rating: ★☆☆☆☆ After a grueling 15-hour drive from Jinja, Uganda, we arrived at AA Lodge Masai Mara around 9 PM, expecting at least a warm welcome. What followed was one of the worst hotel experiences we’ve ever endured. When we arrived, we mentioned that Booking.com listed the rate as $186 USD, and we politely asked if they wanted us to book through the site or pay directly (knowing that direct payments save them agency fees). To our shock, the receptionist insisted on charging us $250 USD. After a heated 20-minute argument explaining their listed price, they grudgingly lowered it to $200 USD—but only if paid in cash. This demand for cash was highly suspicious, especially as a large sign behind him clearly stated “No Cash Payments.” Whether the staff was trying to scam their own employer or the boss was bypassing taxes, it was deeply unsettling. When I pointed out that they supposedly accept card payments (as advertised), they denied it. Exhausted and desperate for food after our long journey, I reluctantly handed over the $200 using our card as they ended up accepting it. Adding insult to injury, tour guides—who bring business to hotels—are typically accommodated for free across Uganda and Kenya. Yet, they charged our guide for food, even threatening to deny him a meal if he didn’t pay. This practice is outrageous and incredibly disrespectful to the very people who help sustain their business. Other issues we faced: • No milk for tea at dinner – They claimed they ran out but magically had some by breakfast. • Bar closed at 9:30 PM, leaving us unable to buy water for the night. • Electricity cuts – Power went out at 10 PM, and when it came back at 6 AM, the lights in our room (which we hadn’t turned off, not knowing about the outage) lit up the entire space, waking us up abruptly. There was another power outage during lunch. • Dirty swimming pool – The pool was yellow, filled with insects, and completely unusable.

Location thats it.

Stayed in November 2024

Food wasnt good at all Rooms did not have connectivity to the other rooms or reception in emergency

The property is vast and big and spacious

Stayed in October 2024

Cleanliness is lacking. What used to be shiny furnishings in the bathroom, wash room, relaxing chairs outside bar and restaurant are all dirty and grimy. See pictures taken from the lodge. Could do with more bleach and detergent cleaning please.

Lovely relaxing bush setting with wild birds to wake you up in the mornings. Location to Masai Mara reserve park is excellent...only 5 mins drive away.

Stayed in July 2023

No options for fridge or icecubes

I liked the staff in the property

Stayed in June 2023

hot and no fan

beautiful setting and friendly service

Stayed in January 2023

Hot water in the shower but very few water Food very bad « All inclusive » but no drinking water included

the rooms are beautiful

Stayed in October 2022

Exceptional

Stayed in October 2022

it was a bit cold so had to wear socks in the room and be under the duvet. no tv

it was well decorated

Stayed in September 2022

There are no comments available for this review

Stayed in August 2024

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Stayed in September 2023

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Stayed in September 2023

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Stayed in January 2023

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Stayed in November 2022

There are no comments available for this review

Stayed in August 2025

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Stayed in June 2024

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Stayed in May 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in March 2023

There are no comments available for this review

Stayed in January 2023