Reviews of Fairways Hotel Kisumu 4 stars
Lake Basin Mall; Kanyakwar; Off Kakamega Rd. , 100-00 Kisumu, Kenya
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewComfortable bed😍
The showers You can’t regulate the temperature properly
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe show stopper for me was the experience with the staff. Very hospitable, kind and friendly. Kudos Duncan, Purity and Trecy. The beautiful Trecy at the restaurant went out of her way to ensure I enjoyed my sumptuous fish meal. I felt home away from home, as a PWD. What an asset in an employee 💪! I will certainly recommend BW, Kisumu to anyone.
Room for improvement Kindly have an internal telephone directory in the rooms. Initially I got lost what extension to call who. I had to call the reception mobile number from my room 😂.
Dear Daniela Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm regards, Jacqueline Nguma Guest Relations Officer Best Western Hotel Kisumu
Dear Daniela Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm reg… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe service was great
The shower took some time to get hot
Dear Bwekana, Thank you for completing the survey about your recent stay with us. We truly value your feedback, as your insights help us improve and deliver an even better experience for you and future guests. We’re delighted to know you had a pleasant stay and we look forward to welcoming you back soon. Warm Regards, Jacqueline Nguma Guest Relations Officer.
Dear Bwekana, Thank you for completing the survey about your recent stay with us. We truly value your feedback, as your insights help us improve and deliver an even better experience for you and future guests. We’re delighted to know you … Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewGreat breakfast and variety to sample from
Dear Katembu, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm regards, Jacqueline Nguma Guest Relations Officer
Dear Katembu, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm r… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewDear Sheila, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm regards, Jacqueline Nguma Guest Relations Officer
Dear Sheila, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm r… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe breakfast spread was great and delicious. The music during breakfast was also delightful, and the restaurant staff were very proactive. Room was quiet.
Room did not have hot water and TV channels were not functioning.
Dear Njoroge Ng'ang'a, Thank you for completing the survey about your recent stay with us. We truly value your feedback, as your insights help us improve and deliver an even better experience for you and future guests. We’re delighted to know you had a pleasant stay and look forward to welcoming you back in the future. Warm regards, Jacqueline Nguma Guest Relations Officer
Dear Njoroge Ng'ang'a, Thank you for completing the survey about your recent stay with us. We truly value your feedback, as your insights help us improve and deliver an even better experience for you and future guests. We’re deligh… Show more
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 March 2025 · Stayed in January 2025
Verified reviewEverything was exemplary, perfect location will definitely come back or recommend anyone... Worth every penny.. The stuff were kind expecially the chef very helpful.
Nothing
Dear Rodham, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm regards, Jacqueline Nguma Guest Relations Officer
Dear Rodham, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm re… Show more
Reviewed: 3 March 2025 · Stayed in January 2025
Verified reviewFriendly staff and very tasty Tilapia served in the restauranyt
The distance to city center is far (so no shops restaurants around the hotel. However it connects well to the highway to Western Kenya.
Dear Ghislain, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm regards, Jacqueline Nguma Guest Relations Officer Best Western Hotel Kisumu
Dear Ghislain, Greetings from Best Western Hotel Kisumu! Thank you for choosing to stay with us during your recent visit. We’re thrilled to hear that you had a pleasant experience. We look forward to welcoming you back in the future! Warm … Show more
Reviewed: 16 February 2025 · Stayed in November 2024
Verified reviewReviewed: 6 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 February 2025 · Stayed in January 2025
Verified review