No restaurant where we spent the night and had to walk in the main building. Ordered food and meat was not fresh. Couldn’t finish the meal and when we reported we were not offered something else.

The landscaping in the resort

Stayed in November 2024

The staff here are amazing very friendly

The location is serene away from the noisy town. My wife and I loved it

Stayed in November 2024

houses a bit cramped and the exterior surroundings not really blending in...bit like a building site at times Guests not relaxed as too much going on with private cars from outside, so no exclusivity You should contact the pembroke school and see what they recommend and make a link with them for parents staying a few days etc.

breakfast was good need real coffee need tea in room

Stayed in September 2024

wifi

ambience

Stayed in September 2024

I loved the serene environment. The stuff was very respectful and served us well. I also loved the rustic deluxe room of theres

Stayed in September 2024

I dint get the room i saw online

Ahh the breakfast was simply amazing

Stayed in June 2024

Excellent all round. Staff very good on customer services. Very clean

Stayed in May 2024

Nothing much to mention of

The ambiance, rooms, food, staff fantastic, won't mind coming back 😊

Stayed in March 2024

Having booked a double/ twin room we were told the twin bed room was twice the cost. Our booking on Booking.com clearly stated a choice of double or twin for the price quoted.

Staff always welcoming and food was good.

Stayed in January 2024

N/A

Facilities and friendly staff.

Stayed in January 2024

TV did not work in room. Can't get hot water to basin to shave.

Breakfast good and pleasant waitress

Stayed in November 2023

Shower and bathtub water didn't warm well

The environment and serenity, plus friendly staff

Stayed in October 2023

Nice location and lovely staff. Quiet and serene environment away from the hustle and bustle

Stayed in October 2023

Breakfast was good. Bed was comfortable

Stayed in June 2023

Very nice friendly staff.Amazing ambiance.We especially enjoyed the jacuzzi in the executive room.

Stayed in June 2023

No wifi in the rooms.The Com in the room also was not answered when we wanted to ask for help.

I liked the welcoming nature of the staff.Joseph and Florence made my stay memorable.The rooms were top notch and food was ok.

Stayed in May 2023

The rooms we saw in the main Lodge looked a bit dated (unlike the Annex), the dining room needs new lighting and furnishing but everything else was great.

It was a great location to stay to see friends working at Pembroke House and to visit various game parks. the Annex, where we stayed, was light and airy and just down the lane from the main Lodge. staff could not have been more friendly and helpful and the food was great value. the pool area was lovely, as was the breakfast room overlooking the pool and it was helpful to have the gym.

Stayed in April 2023

WiFi very poor in the rooms. maintenance of gym equipment seriously lacking. quality and temperature of food variable. great tv’s yet only a limited number of DSTV channels ( non subscription ones). it does not need a lot to be a brilliant hidden gem !

staff are the best I’ve ever known. I’ve spent thousands of nights in hotels. location is fantastic and peaceful. rooms spacious. kettle and fridge that work. good sized bathroom. a little more attention to food quantity and serving speed along with maintenance of the gym equipment, WiFi plus DSTv subscription and the place will be a total treasure!

Stayed in March 2023

The staff at Brooks Lodge are all very helpful and attentive. The single issue was dinner took nearly 2 hours to prepare and arrive at our table. My daughter ordered a lentil dish from the menu, however after nearly a 2 hour wait for dinner you can imagine appetites were lost.

The location and the grounds are peaceful and well kept.

Stayed in March 2023

The wifi in the rooms needs to be improved. The staircase railings need to be made childproof. They should exhibit all their payment options in visible places because I found it fishy to be given a personal till(not in the name "Brooks Lodge") by word of mouth

We had initially booked a standard room but upon arrival, we found it was not what we really opted for so we switched to the executive room, The room was comfortable, there is a jacuzzi, it's spacious, there's a TV, and Hot water bottles were provided every day, the staffs were friendly and Sherry was really helpful, the food was satisfying, there was a mini fridge and a hot water jug to boil your water.

Stayed in October 2022

The accommodation is in a strange place with an non metalled road to the gate. However once you get there it is a gem of a place.

This is excellent accommodation in an out of the way place. The welcome was very warm and the meals at the accommodation were excellent. A place I would definitely stay again.

Stayed in October 2022

Everything else

Location

Stayed in June 2025

They used different pictures to advertise the lodge. The place we stayed at was utter garbage. 10 rooms so close together that a toilet flushed in any one room is heard across all 10 rooms. A person snoring in the one room can wake all occupants in the 10 rooms. It's almost undescribable how bad those rooms were.

Nothing at all

Stayed in June 2024

I accidentally took the room key when I checked out. No one was at the reception to remind us to hand in the keys. I travelled more than 100 Kilometres when I was asked to return the key. Had to pay for transport for the key to be handed back.

The location is fantastic and the landscape excellent

Stayed in March 2024