Reviews of Caphill Hotel 2 stars
Mombasa Road Caphill Hotel, 00200 Syokimau, Kenya
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Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe location is good
The room was too small, and on booking.com, it indicated the room had two beds when in the real sense, it only had one bed.
Hi Farnice, Thank you for your review. In hotels, a double room (like the one you booked) means one bed for two guests maximum. Our room option photos show one bed too. However, a twin room (which is also an option here) means two beds for two guests maximum. Welcome back.
Hi Farnice, Thank you for your review. In hotels, a double room (like the one you booked) means one bed for two guests maximum. Our room option photos show one bed too. However, a twin room (which is also an option here) means two beds for … Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewVery good staff
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewEverything is cool rooms very clean,with the conducive ambiance
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewCleanness of the room was better We received a warm welcome No restrictions at all
Breakfast was a bit little Didn't enjoy the internet
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewThe manager has a warm heart ❤️ she made me feel at home 🏡. Plus the cook he's always smiling 😆 lol.Thankyou I would love to visit again.
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewReviewed: 16 March 2024 · Stayed in February 2024
Verified reviewReviewed: 17 January 2024 · Stayed in January 2024
Verified reviewReviewed: 1 January 2024 · Stayed in December 2023
Verified reviewThe cleanliness the commodity
Security wasn't perfect
Reviewed: 29 November 2023 · Stayed in November 2023
Verified reviewReviewed: 4 November 2023 · Stayed in October 2023
Verified reviewReviewed: 6 September 2023 · Stayed in September 2023
Verified reviewThe staff are very professional and the rooms very clean. Breakfast is served on time and fresh. Guess what, I forgot something in the room after I checked out and was called by one of the staff to inform me about it and kept it safe for me. I'd always stay there anytime I'm around.
Thank you, Hope. We are happy you enjoyed your stay with us. Karibu tena.
Reviewed: 22 June 2023 · Stayed in June 2023
Verified reviewThe staff Gladys was so helpful and friendly
Noise on the background but everything else was okay
Thank you very much, Maggie. We are working on that low point. Most welcome again
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewReviewed: 16 May 2023 · Stayed in May 2023
Verified reviewBreakfast was nice. Food too was okay.
Hakuna
Wonderful! Karibu tena Johnny Obegi.
Reviewed: 8 April 2023 · Stayed in April 2023
Verified reviewI liked your hospitality from reception, good food, drinks, good service, nice room service and access to WiFi kudos.
Nothing
Asante sana! Karibu tena Johnny Obegi.
Reviewed: 27 March 2023 · Stayed in March 2023
Verified reviewThe beds were too small
Only the beds were too small
Dear Cynthia. We appreciate the time taken to give us feedback. We are sorry that you were unhappy with the bed size of a twin room with two beds. Nonetheless, we enjoyed hosting your team. Thank you for your stay with us and welcome back.
Dear Cynthia. We appreciate the time taken to give us feedback. We are sorry that you were unhappy with the bed size of a twin room with two beds. Nonetheless, we enjoyed hosting your team. Thank you for your stay with us and welcome back.… Show more
Reviewed: 18 March 2023 · Stayed in March 2023
Verified reviewReviewed: 7 March 2023 · Stayed in March 2023
Verified reviewDidn’t have time to have breakfast.
Dear Tobias, Thank you for taking the time to give us feedback. It was a pleasure talking with you. Welcome back for breakfast too.
Reviewed: 6 March 2023 · Stayed in March 2023
Verified reviewReviewed: 9 February 2023 · Stayed in January 2023
Verified reviewReviewed: 13 December 2022 · Stayed in December 2022
Verified review